Where do I start? These guys are so nice and polite! I received an initial estimate from a…read moredifferent local plumber and they quoted us $5100 for a total line replacement and didn't provide us with options for just the leak repair. I got a fast response from Dana, Logan gave me a call and got here very quickly. Logan gave us 2 estimates, one for the leak repair, and one for the total line replacement. The more expensive estimate was $3200. He listened to us about where we thought the leak was and confirmed. In total, the repair was done in about an hour or less! These are going to be our new go to guys for any plumbing issues! Thank you so much guys!! Great job!!

Great company! The team was prompt and worked with my schedule as it needed to change. Logan was…read moresuper helpful and they got it done quick!

very responsive and did great work. he put in a while home water filtration system and made us…read morehappy we chose him for the service

From the owner: I have over 6 years of hands-on plumbing experience — 2 years in residential service and…read moreconstruction and 4 years in commercial and industrial plumbing — I've worked on just about everything the trade has to offer. From new construction and remodels to complex commercial systems, I bring a deep understanding of the craft to every job. I believe in doing it right the first time. My work is built on a foundation of quality, not shortcuts. I take pride in clean, precise workmanship and long-lasting solutions. Whether it's a small repair or a large-scale install, my focus is always on delivering top-tier results with integrity and professionalism.

Ice storm got the best of my well pipes. Contacted several plumbers in the Decatur area and no one…read moreresponded but this company. The roads were horrible and I needed my well fixed. Lee came out and had me running in 30 minutes. I was impressed to say the least and will use him moving forward before I waste my Time calling folks and not getting any response. Thank you for the much needed help.

Big Lee's is always helpful. From small things like a clogged drain to bigger issues like replacing…read morebathroom and kitchen plumbing. Their trustworthiness is unmatched and their work is great. Their estimates have always been spot on. They are very reliable and can usually come out the same day. I have been using them for 15+ years and would highly recommend them to anyone needing a plumber

I've read all other reviews for this company, but for me they did a great job. I reached out by…read moretext for a bid at my home in Poolville. He replied the next business day and then we set a time to come look. When he showed up and investigated a full under master bath and laundry room re-plumbing and venting project, he was very cordial and confident. We talked about price and agreed. He did negotiate with me and gave me some discount. He knocked out the project the next day in about 6 hours of hard work, plus a long trip to the plumbing supply house. Long day for him but a decent pay day and he did a wonderful job. He's former military and super busy. So you can expect a respectful and capable man who seems to keep his word. So far, I think Ryan is a contractor I will use in the future on a variety of projects. Thank you Ryan!

This might be the first time I've ever written a review, but this experience warrants it. I'm…read moreusually patient and trust that people will follow through, but this time, I was proven wrong. Working with ARD Home Services and EliteHome Services (who, conveniently, keep rebranding) was one of the worst experiences I've had. Despite numerous attempts to get them to complete the door painting and installation, they constantly ignored me and came up with excuse after excuse. When they finally showed up--after holding onto my $6,800 for over a month--the work they delivered was abysmal. The quality was atrocious, and they didn't even bother to remove the stickers before painting. I've attached photos for reference. Save yourself the frustration and money--avoid them at all costs. It's been over a week since my last attempt to reach out, and I've heard nothing. The work was terrible, they were unprofessional, and based on other reviews I've read, this seems to be a recurring issue.

I had an extremely disappointing experience with this company and would not recommend them…read more I purchased a yearly maintenance membership for over $200 (paid up front) because I wanted my AC system tuned up. When I texted to schedule my maintenance, I also mentioned one room that seemed warmer than the rest and asked if they could take a look at it while they were already there. Instead of scheduling the maintenance I had already paid for, they set up an entirely different service appointment without making that clear to me. When the technician arrived, he told me he couldn't do the maintenance that day and that I would have to schedule another appointment. Then he looked at the warmer room and assured me the repair "wouldn't be that much." Later, I find out that he was supposed to have shown me an estimate BEFORE he did any work. That obviously did not happen because I would have said absolutely not. He spent very little time in the attic, claimed he "unblocked" one vent and adjusted dampers, then handed me a bill for $199. Even with a veteran's discount, I still paid $174 that I was never expecting to spend. I had literally just paid over $200 for a maintenance membership, and instead of receiving the service I paid for, I left with another unexpected bill. To make matters worse, the technician appeared unprofessional. He was coughing constantly and seemed to have difficulty breathing from the moment he arrived until he left. His clothes were dirty, and his zipper was halfway down the entire visit. It did not inspire confidence in the quality of the work being performed. After everything was over, I honestly cried because I felt completely taken advantage of. The technician knew I hadn't intended to schedule that service, yet he reassured me it wouldn't cost much before presenting me with a $199 charge. I contacted the company afterward. They refunded my membership fee, but they have refused to provide a detailed invoice explaining exactly what I was charged for. The technician simply entered a dollar amount with no itemized breakdown. As a customer, I deserve to know what I paid for. The worst part? The room is still warmer than the rest of the house. I don't even know if anything was actually fixed, and after this experience, I don't trust the claims that the vent was "unblocked" or that the dampers were adjusted. This entire experience felt misleading, unprofessional, and unfair. I will be taking my business elsewhere.

Good experience. Hunter sold me a new water filtration system and all new toilets. Completed as…read morepromised. :)

J&R Plumbing was there for my friend when she needed help with her leaking faucet…read more She was telling me that the response time was quick, service was done asap, and the plumber was a genuine and trustworthy man. Thank you J&R Plumbing for being reliable for the community!!

From the owner: We are here for all your plumbing needs Residential &…read moreCommercial New Construction and Repairs

The day after I moved into my new house, I discovered a water leak above the kitchen sink. Leak…read moreGeeks were the first to respond to my Yelp project inquiry, but I took calls from others afterwards. The coordinator had their plumber Spencer call me to see if I had any questions after our initial call. I initially brought in another company for an estimate but called Spencer back for a fact check to verify the first company's pricing. Spencer was able to respond immediately with what Leak Geek's pricing would be for the same pricing and said they could get out there within about an hour. I ended up hiring Leak Geeks, and Spencer got here within about 30 minutes of being dispatched. He did a great job identifying where the leak was coming from. It was a worse case than I had hoped for, but he found it. He cut and capped the line so I could still use the rest of the water in the house while the drywall was being remediated and the eventual repairs could be made. He referred a remediation company, American Water Damage, who had an estimator come out, again within about an hour, provide an estimate, and get a remediation tech to come out to move a basin, cut open the upstairs wall, and place fans and a dehumidifier. I'm impressed and relieved that they could get all of this done in the same day. Spencer was friendly and professional throughout. I couldn't have asked for more (except for the leak to not have happened in the first place).2

Good: plumber that came for service visit was knowledgeable…read more Bad: before he touched anything he presented us with a paywall for a subscription for coverage up to a year, am still a little jaded about this ordeal, it's not smart business to take advantage of someone's situation, $403.79 for a shower cartridge, $180 paywall for service partner subscription

Chuck is honest fair and knowledgeable. I've had him out a couple times and has done a great job!read more

I try to use this business exclusively, they have always shown up when they said they would and he…read morestood by his quote on a job that actually ran over what he initially thought. The lady answering the phone is always as nice and helpful as she can be. Chucks plumbing fits my definition of reputable, and reasonable!