I recently visited Coggin BMW, and overall, it was a great experience. Although there was a bit of miscommunication at first, the staff handled it with professionalism and care. Lisa Caporali went out of her way to ensure everything was completed smoothly and that I left satisfied. Her dedication and willingness to go the extra mile truly stood out. She not only resolved the issue but also continued the service without hesitation, showing genuine commitment to customer satisfaction. The thoughtful gesture of offering a pass for a future car wash was the perfect finishing touch -- a small but meaningful way to show appreciation. I'm very thankful for the excellent service and kindness shown throughout my visit. I'll definitely be returning and recommending Coggin BMW to others looking for quality service and a team that truly cares about their customers. read more

My annual visit to PSL always requires me to handle my mother's car repairs and maintenance. Another great experience at the service center! Anthony took great care of my needs and situation. Lube oil filter (lof) for u gear heads. 9 am appt / loaner car / service complete within 2 hours. Lickity split. Greatly appreciate your understanding and compassion. George and Anthony are great men to work with !!!! read more

Brand loyalty does not mean anything to both BMW Corporate nor Coggin BMW. We had placed an order for our 7th BMW, an X7, which would have been the 4th car ordered from Coggin BMW. When Coggin was looking over the 2022 X7 we were trading in, they drove the car and noticed a chatter coming from the X drive's transfer case. The car was 4000 miles and 4 months out of warranty. They did not want the car for a trade-in at all. After doing research we found out that X drives can develop issues to the point they need to be replaced. The transfer case is filled with oil that, per BMW, should last the lifetime of the car.. Additionally there is a Class-Action lawsuit against BMW for not being proactive and fixing the transfer case issues. Coggin BMW, knowing these X drives have issues, never even suggested to us that we should change the oil to hopefully prevent an issue. However, many BMW owners have found the oil should be changed in hopes of preventing degradation of the transfer case components We contacted BMW Corporate in NJ to make them aware of our issue and hopefully get some help (Goodwill") in paying for a new transfer case, given the car was just barely out of warranty and we were longtime BMW owners. Corporate's response was "You should have bought an extended warranty". This is clearly not how you should be treating customers, let alone loyal longtime BMW owners. BMW has lost our loyalty. read more

Brand loyalty means nothing to both BMW Corporate nor Coggin BMW. We had placed an order for our 7th BMW, the 4th car from Coggin BMW. When I was having Coggin look over the 2022 X7 we were trading in, they drove the car and noticed a chatter coming from the X drive's transfer case. Coggin has been the only one who serviced our car we had no idea or indication there was a problem. The car was 4000 miles and 4 months out of warranty and refused trade in. After doing research we found out that X drives can develop transfer case issues to the point they need to be replaced. The transfer case is filled with oil that, per BMW, should last the lifetime of the car. However, many BMW owners have found the oil should be changed in hopes of preventing degradation of the transfer case components. Additionally there is a Class-Action lawsuit against BMW for not being proactive and fixing the transfer case issues. Repair cost can exceed upward 13,000 depending on where you have it fixed. Coggin BMW, knowing these X drives have issues, never even suggested to us that we should change the oil to hopefully prevent an issue. We contacted BMW Corporate in NJ to make them aware of our issue and hopefully get some help (Goodwill") in paying for a new transfer case, given the car was just barely out of warranty and we were longtime BMW owners. Corporate's response was "You should have bought an extended warranty". This is clearly not how you should be treating customers, let alone loyal longtime BMW owners. BMW has now lost our loyalty. Make sure you ask to get your transfer case drained on (X drives) and flushed even if the service department tells you it's not needed. They will not recommend you doing it and I wonder why at a tune to upwards 13K. Google for more information on the transfer cases, lawsuits and costs. Please stop deleting my review. read more

The service manager,George, does not value customer service. I'm onl my 2nd BMW. My first was an X6 that was in for service twice in the first month. Service dept kept lying to me until after a full month of them having my car, I did not want it back and ordered a new one. Now I have an X7. I paid $4400 in January for a repair to my sunroof. They didn't repair it fully and now the it does not open. George said it needed a cassette and only the roller was replaced. Now, as a matter of good will, he said he would split the difference with me and it would cost another $1200 for my half. I should not have to pay for their incompetence of not fixing it correctly the first time. I am very dissatisfied with their service dept. ​ read more

They have the best service department I've ever been in before. So efficient and modern with keeping you informed on the work needed and the work done. Also a nice lounge to wait in with beverages and snacks. read more

Absolute lack of competence and professionalism. I pay premium bucks at a luxury dealership because I expect a premium outcome. Instead, I got ripped off, misdiagnosed, and ignored. I brought my car in three separate times because of a coolant leak, and their service department completely failed to locate the actual issue. First, they talked me into replacing a perfectly fine coolant expansion tank. The moment I picked up the car, the engine coolant light came back on. I took it back a second time. This time, they claimed it was just a faulty coolant cap. I had the car back for exactly ONE day before the light came on yet again. When I brought it back for the third time, I was forced to wait two full days just to hear back from them. Their brilliant new "diagnostic" was that I now needed a heat exchanger hose and two other coolant hoses--a labor-heavy job they quoted at $3,000 to $4,000. Trusting my gut, I took my vehicle to an independent shop for a second opinion. They found the real leak within one single day and fixed it perfectly for $700. This dealership was actively trying to force me into paying thousands of dollars for completely unnecessary work that wouldn't have even solved the problem. If I had listened to them, I would still have a coolant light on and be out $4,000. Avoid this service department at all costs. They do not know how to diagnose the vehicles they sell, and they care more about padding their invoices than fixing your car. read more

I felt deceived when I went in for the $119 oil change special they offered. I was immediately upsold on their $249 - 3 year contract which is what I was told was the total. However, when the contract was presented to me to sign, the (Very fine print) acknowledged additional fees such as "shop fees" which adds "upto 10% of the contract cost". When I questioned it, Anthony (my service advisor) said it was an additional cost then when he called his manager over to further explain the contract cost, he said I would NOT be charged the "shop fees". However when both Anthony and myself pointed out that it was on the contract, he was trying to back peddle and between the 2 of them, they could not explain clearly what I would be charged for. Furthermore, the $119 "special" also adds shop fees and tax so it's more like $140 when all is said and done! Very deceitful practices. read more

"I've had the absolute pleasure of working with the exceptional Tom Annear at Coggins BMW on multiple occasions, and I can confidently say that he's a true gem in the industry. Tom's unwavering honesty, coupled with his extensive knowledge of the vehicles, makes him a trusted advisor and a joy to work with. What sets him apart, however, is his genuine care and concern for his clients - he truly goes above and beyond to ensure that you're completely satisfied with your purchase. I've had the pleasure of recommending Tom to friends and family on multiple occasions, and I've never hesitated to do so. His professionalism, expertise, and dedication to his clients are truly unmatched. Even when my X5 was in for service, Tom took the time to follow up with me, demonstrating his commitment to customer satisfaction that extends far beyond the sales process. Coggins BMW is an outstanding dealership, and Tom is a shining star within the organization. The service department, led by the meticulous and caring George Ikonomou, is also top-notch. I've been impressed by the level of attention to detail and the customer-centric approach that the entire team at Coggins BMW brings to the table. If you're in the market for a new or used vehicle, I highly recommend reaching out to Tom Annear at Coggins BMW. He's an exceptional professional who will guide you through the process with ease, and his expertise will ensure that you find the perfect vehicle for your needs. Tom is, without a doubt, one of the most knowledgeable, caring, and customer-focused sales professionals I've had the pleasure of working with - don't hesitate to give him a call!" read more

Terrible service process -I called several times trying to set up valet pick and drop off, which I used in the past and it worked nicely.. This round they never showed up to pick the car up, even after several attempts.. The AI that they now use is annoying and ineffective-they do not return calls and you cannot get any anwsers when you do speak to someone there. I eventually had to drop the car off to get it serviced, could not get an appointment. I called 3 days in a row to find out what the repair status was-complete? In process?.. Never received a call back after serveral people I spoke to there said they would call me back with a status update. In despiration, I even called sales and parts for assistance, and yes, they did not pick up or call back either. When I showed up (yes took an uber 3 days later) the entire service department looked like they were in disaray, no one in charge and several employees were standing around chatting but not working. Someone could have called back after 3 days. Really surpirised as I have had great experiences here over the last 7 years. The people are nice, just disorganized with no sense of urgency as I see it. The service writer who had my vechile said he was unsure of the status and would have to check on it. After sitting there for 45 minutes, I went outside to find my car under a tree, collecting leaves and sap, dirty and to my surprise, the car was serviced -oil change and break fluid. I took the car and left..3 hours later I received a text saying i owe a balance to pay, which I will but will not return to this dealership, very fustrated and annoyed at the level of apathy and disconcern. Funny note was the uber driver who took me there said he has heard this from several customers who have now transfered to West palm BMW as they are more attentative. I'll give them a try after this poor experience. read more

I drive a $100,000 vehicle that i keep telling BMW about my Squeeling brakes and Anthony the consultant lied about a rock in the Rotor. I had this same problem on and off first they told me its the type of brakes!! Is BMW buying cheap brakes putting them on luxery cars ! Its embarrasing to Squeel everytime i stop !!! read more

Coggin BMW is first rate and you are dealing with Pros. They are excellent to deal with, listen attentively to your needs and very efficient with your time, from the sales department (Austaire/Carlos) to Audrey in finance. I will purchase from them again. read more

I was prepared to purchase today. Kai is confrontational and rude, twice now. Less than a D team player and horrendous salesman. I have been a loyal BMW owner for over 25 years and brag about the excellent customer service, this was a horrendous experience. Kai does NOT represent your dealership or BMW well, quite the opposite. I will be going to West Palm Beach. read more

Thank you to Scott & Kevin for taking me in this morning! The service department here are really great and treat you like family. We are transitioning from Miami and have been working with Kevin for a while now and have all our service done here! They have a comfortable waiting area, a nice store with everything you need. Great place! read more

So I've been a loyal BMW owner for many years now. So happy about that because it truly is an ultimate driving machine. I like this dealer because they're fairly close to my house and generally I have a really great experience here. I took my car for a birthday wash recently, which was unfortunately rather disappointing. It's more like a wipe down. As I was cleaning my car the next morning to Well fill in the deficits from my car wash the night before or the day before, I noticed my car was damaged. This birthday wash turned out to cost me over $260 in parts for the damage that kinda sure happened here at the dealer. I guess all I can say is I'll be sure to check my car after picking it up to ensure it's in the same condition I left it as. Very disappointing folks I must say and quite honestly if you're not gonna make the birthday wash special... Get rid of it. It is extremely disappointing. Especially the car gets damaged along the way. Feeling a little disappointed, but I still love my car. And I love BMW. read more

Excellent staff, my salesperson was Mr. Stumbaugh (from whom I purchased my first bmw back in 2011). Leased a yellow 2020 M4 convertible in 2019 No pressure at all to purchase, pleasant all around, and walked out feeling I got an excellent deal. Most pleasant experience at a dealership at a long time. Update : 8/2022. Purchased the lease; same sales agent, all from 90 miles away. Smooth transaction. read more

Coggin BMW Treasure Coast - Trading - Car Dealers Near Me - Fort Pierce, Florida

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I just bought a BMW X5 at this dealership and I have to say that I am not an easy buyer to satisfy. The salesperson Tom Annear was of a great help, and was kind enough to support me through my cranky requests. Great guy and excellent place to get a fair deal for a new car. read more

Very happy to have come in to see and test drive the BMW X 5 2021 SUV. Dennis our Sales Specialist is magnificent. No preasure, my husband researched lots of info of different types of makers. One common problem people are experiencing is having to wait 6-7 mths for many vehicles due to the factories not being able to get the electronic components such has computerized circuits etc... those parts are mostly manufactured abroad. Many factories are extremely lacking the employees we had in the past. Can't say for all the BMWs. But, mine was built/assembled in South Carolina, USA of course the engine is German made. These vehicles have so much technology put into them. Some of these practically take over the driving of the vehicle with assisted driver modes. Has for me, I'm old school and this scares me to death:-() I'm not ready for auto pilot in a vehicle unless it flys. The selection here at Coggin is as of today a very good one. In September it's always been the best time for me to go vehicle shopping for the current year. Most of you may know the coming New Year inventory would be arriving. Another interesting thing I was informed (Not by anyone at this location) is Dealerships are charged by an authorizing entity Fees for not moving for example the 2021 vehicles out on their lot. Obviously, causing them $ loss everyday. As for Cogin BMW. To sum it up their service is fantastic. My husband wanted to build one on line. Now, the only detail I could have put to good use was the massage feature on the front seats. Since, an accident I'm still recovering from sitting on the passenger side. My sciatic nerve tends to flare up specially during long trips. I will get this feature on our next. Sooner then later purchase. ITS WORTH IT;-) I'm NOT TAKING IT WITH ME. Enjoy Whatever makes you happy:-() I chose this SUV from inside the showroom. Loved the pearl metallic paint color. Paying X tra for the Large Tires & Rims was worth the X tra $$$. I felt safer, also these tires in my opinion rode better then the smaller ones. Much to my surprise BMW did not bring a spare tire. I called our Sales Rep Dennis. He educated me as to BMWs (At least 2021:) do not for the MAGNIFICENT REASON that they do not stop functioning with a nail puncture, or any other type of incident. He did say, the vehicles computer system will warn you of an incident and details to have them serviced. He mentioned as long as you do not let them get to the point of over wearing, there are no worries of a Blow-Out on the Hwy or road. ***One thing, they do not last the 40k miles. The life is aprox 25k. In my case I'm ok with this. I'd prefer not dealing with the proverbial flat tire. Specially, at high speeds. They are pricey to replace. From Dennis in Sales to my own Consultant Katie Fitzgerald, University Grad Certified I.T. expert who can absolutely program anything in these vehicles. Available by Appt. I've used her services several times. She's patient, professional, represents this entity in a 5 Star manner. Complimentary Car Wash Is Part Of The Great Service No Appt Necessary Come In Anytime You Need To. My New 2021 X5 SUV & I Are Very Happy. So Glad We Purchased Here:-) read more

Coggin BMW Treasure Coast - Only A Small Part Of The Large Reception Area In The Service Part & Labors Dept:-) - Car Dealers Near Me - Fort Pierce, Florida

Shoutout to the team here at Coggin BMW. Sad to say that in Miami inventory is scarce. Found the perfect combo on a vehicle and Manny Miranda along with his team handled our buying experience all by phone. I was a bit concerned of buying a vehicle without physically seeing it, but it arrived looking exactly as it looked in photos. The team went out of their way and brought us the vehicle to our place. Shoutout to Manny, Paul, and Paul. Miami folks looking for nice inventory, this is the place! Id give this place 5 additional stars if I could. Super excited of our new purchase and perhaps we will make this dealership our new go to place. Keep up the great service and inventory. read more

We recently purchased a certified BMW 4 series convertible from Coggin in Ft. Pierce. Our salesperson was Serkan Akdagl. Serkan is extremely knowledgable and was pleasant to work with. His no pressure approach and friendliness made us very comfortable with him. In fact, the entire experience with everyone there was pleasurable and streamlined. Amanda Marshall took us through all the features and was so patient. We would definitely buy from Serkan at Coggin BMW again! read more

I dropped off my vehicle 2 days ago to check out a very specific issue. Yesterday, I received a video of a supposed inspection in which the technician spoke quickly and unclearly about recommendations some of which services had already been performed at another dealership. There was even a recommendation for an oil change which had been done just one week ago and for which a sticker was on the windshield. I called to speak with the service advisor and was told that he was very busy. I left a message that the video was useless given the noise in the background and that the technician did not speak clearly. I requested a breakdown of recommendations and cost for consideration. I later texted the same information. I was told by the person taking the call that the service advisor will call me. That was from yesterday morning before 10:00 am. I still have not received a call at almost 10:00 am today. Given the poor service and communication, I refuse to spend my money there. I will be picking up the vehicle. read more

I keep getting letters from them offering me "above the fair market value" for my BMW. It's a lie. The Trade-In value of my car is thousands of dollars more than their quote. We all know that car salesmen rate below politicians in the trust category, but this lie is so easily proven. read more

Usual story-out of town, problem with car. Our 428i convertible started shaking and then just stopped approximately 1300 miles from home. I checked to see where the nearest BMW dealer was and found Coggins about 20 miles from where I was. On the phone, they helped me get moving again suggesting a reset may solve the issue but strongly encouraged I bring the car in the next day so they could investigate further. Some repairs were necessary and I was flabbergasted when they offered me a loaner while they overnighted parts and completed the repair. I didn't buy the car there and they had no allegiance to me other than I own a BMW. I thought I'd be dealing with Uber. Fast forward-parts replaced, repair completed on time and car hand washed and interior cleaned. (My own dealer only machine washes and doesn't touch the interior). Very appreciative of the service department and their quick response to an out of town "non-customer". Great dealer! read more

Do not use this service department. They will try to upsell you at every maintenance service. They are completely dishonest and not to be trusted. Women, don't go in here alone. They are predatory, and will try to rip you off. My car was running perfectly. I brought it in for a simple fluid change. Somehow, they found over $4000.00 worth of work that needed to be done. I just hope they didn't mess with my vehicle. BEWARE! read more

I would never purchase a vehicle from this dealership! The way my roommate was treated at this service center was like he had the plague! I looked at a BMW i8 there when I first moved to Port St Lucie in 2015. Decided to take my business to Braman BMW in West Palm Beach instead. Center of Excellence. read more

On sales it's a mix. You have really laid back sales people like Curtis, then you have some high pressure shysters. It's just the luck of the draw at first. If you aren't liking the vibe of whom you're dealing with, assert yourself and request someone else. Service wise I was treated very well so never a problem there. I would say overall good place to deal with. I do wish they had a bigger selection of certified pre- owned vehicles read more

Coggin was outstanding! Carlos Otamendi is the man! I cant say enough about how well this dealer operates. Bravo Coggin BMW and Carlos, I will be buying all of my cars from you folks! read more

Superiority all facets sales and service top notch. Billy Matt and Ryan always take good care of me

I've had wonderful experience dealing with my salesman, Steve Smith and the manager, Carlos Otamendi. I purchased a used 2016 Corvette with 8000 miles on it. My home is in Minnesota and it was a big decision to make a purchase without the ability to drive it and then having it shipped to MN. I still received a good deal even considering the $2000 shipping charge. So come to this dealership for any car they are selling! These two gentlemen will make it happen and you will feel good about it. Tim D. read more

Tired of their being no inventory here. Other manufacturers appear to have solved their supply problems. Suspect this has turned into a BMW strategy to increase margins. This dealership claims to have 46 vehicles in "inventory" today, but most are "in production." Considering Audi Stuart who has over 100 vehicles on the lot. read more

My husband & I recently purchased a BMW from Here. The BMW dealership was the last place we thought we'd be buying from. Not only were the prices great, the customer service was wonderful. Steve our sales rep was awesome. Never in a million years would we have thought the experience would've been so great. If you're in the market for a car, this is absolutely the best place to go. Very satisfied with the experience! read more

Coggin BMW Treasure Coast - Love it! Thanks Coggin BMW! - Car Dealers Near Me - Fort Pierce, Florida

Great place to do business with. I highly recommend them for both sales and service. I will definitely be making another purchase there. read more

Coggin BMW Treasure Coast - The Night I bought it. - Car Dealers Near Me - Fort Pierce, Florida

I've purchased 3 cars from Yousef since moving up to the Treasure Coast from Ft. Lauderdale. Hands down one of the best experiences I've had buying and trading BMWs. Yousef is responsive via email, and most of the time the deal is worked out before I even step foot into the dealership. He works well with his manager Dave to understand where I need to be and how I feel about a certain car. I've already referred my two neighbors to him, and they are happily in the "BMW family" now. Highly recommend Yousef for anything (Inventory cars, ordered cars, performance center delivery, and European delivery). You won't be disappointed. read more

Brought my BMW in for service. They were prompt, courteous and fast! Ryan in service was a pleasure to deal with. I recommend Coggin for all your BMW needs. read more

I have never dealt with Coggins before. The only reason I contacted them was due to a clerical error on CarFax that indicated I had brought my car to them for service. It caused a mileage discrepancy on my report. I contacted them and was put in touch with Rick the Service Director. It was a confusing situation, but he looked into it and promised to call me back. He called me back promptly, acknowledged that there was an error and offered to reach out to CarFax and get the entry removed. Extremely pleased with the polite and quick response, despite the fact that I am not a customer and living on the other side of the country, will probably never be. If I lived nearby, they would probably have a customer. read more

Sarah was great. The positive reviews do not do her justice. She spent time with me reconnecting my phone and Bluetooth after a recall. She had my new plates put on and the oil changed way before I needed it to save me an additional trip in. She even showed me how to measure the tree on my tires. She had my car cleaned afterwards and I didn't even recognize it. read more

Hands down, Cieran is the best customer advocate! He is patient, knowledgeable, and professional. Being a first time BMW customer, I didn't really know what I wanted or needed. Cieran went over everything, all the options, all the MUST haves, and all the super fun....probably completely unnecessary, but still wanna get upgrades! And several days later, I'm driving a car I love and have a blast driving. Truly a great experience at Coggin. Randy, David, Devi, James, and Katie were all so kind and professional. We will be loyal to Coggin as a result of our experience here. Thank you Cieran for being awesome and showing us what BMW is all about! read more

Sarah took great care of me! Love the selection of vehicles and the service is always top notch.

Traveled 2 hours to purchase a used vehicle we found on-line. They guaranteed the pricing and our financing was in place. Arrived to find the vehicle was sold one hour before we arrived. So they do not "Guarantee" Internet pricing or BUYING. Ironically, the vehicle was incorrectly priced and should have been listed for $2,000 more than their "Guaranteed" Internet pricing. The GM has not returned my calls, but the vehicle has been reposted for the higher price on their website as well as third party sites!!! Very bad business and unethical based sales practice! read more

I am new to the area, but a long time BMW owner. I needed a new service center. Coggin rates at the top. Robby our advisor and the service department manager have been awesome. I had a choice and will keep on taking my car here. I am currently out of warranty and will still go here. read more