"I've had the absolute pleasure of working with the exceptional Tom Annear at Coggins BMW on…read moremultiple occasions, and I can confidently say that he's a true gem in the industry. Tom's unwavering honesty, coupled with his extensive knowledge of the vehicles, makes him a trusted advisor and a joy to work with. What sets him apart, however, is his genuine care and concern for his clients - he truly goes above and beyond to ensure that you're completely satisfied with your purchase. I've had the pleasure of recommending Tom to friends and family on multiple occasions, and I've never hesitated to do so. His professionalism, expertise, and dedication to his clients are truly unmatched. Even when my X5 was in for service, Tom took the time to follow up with me, demonstrating his commitment to customer satisfaction that extends far beyond the sales process. Coggins BMW is an outstanding dealership, and Tom is a shining star within the organization. The service department, led by the meticulous and caring George Ikonomou, is also top-notch. I've been impressed by the level of attention to detail and the customer-centric approach that the entire team at Coggins BMW brings to the table. If you're in the market for a new or used vehicle, I highly recommend reaching out to Tom Annear at Coggins BMW. He's an exceptional professional who will guide you through the process with ease, and his expertise will ensure that you find the perfect vehicle for your needs. Tom is, without a doubt, one of the most knowledgeable, caring, and customer-focused sales professionals I've had the pleasure of working with - don't hesitate to give him a call!"

Brand loyalty does not mean anything to both BMW Corporate nor Coggin BMW…read more We had placed an order for our 7th BMW, an X7, which would have been the 4th car ordered from Coggin BMW. When Coggin was looking over the 2022 X7 we were trading in, they drove the car and noticed a chatter coming from the X drive's transfer case. The car was 4000 miles and 4 months out of warranty. They did not want the car for a trade-in at all. After doing research we found out that X drives can develop issues to the point they need to be replaced. The transfer case is filled with oil that, per BMW, should last the lifetime of the car.. Additionally there is a Class-Action lawsuit against BMW for not being proactive and fixing the transfer case issues. Coggin BMW, knowing these X drives have issues, never even suggested to us that we should change the oil to hopefully prevent an issue. However, many BMW owners have found the oil should be changed in hopes of preventing degradation of the transfer case components We contacted BMW Corporate in NJ to make them aware of our issue and hopefully get some help (Goodwill") in paying for a new transfer case, given the car was just barely out of warranty and we were longtime BMW owners. Corporate's response was "You should have bought an extended warranty". This is clearly not how you should be treating customers, let alone loyal longtime BMW owners. BMW has lost our loyalty.

Friendly,Honest and Straight forward"…read more  - Sparks55 We went to the dealer with an impossibly tight budget for a used car. Rob took us in hand and did an internet search of all their dealers and found several vehicles that met our needs, Linda our sales lady brought them to the dealership for us to look at. They kept trying until they found our Mitsubishi Outlander. They bent over backwards to find us a car within our budget. Jay the finance manager was friendly, enjoyed talking while he was working on the paperwork. I give them 5 star reviews for their honesty and their straight forward no nonsense sales strategy. Will buy a car from them again READ LESS

I made an online appointment for 9:15 last Saturday morning for the "$9.95 full synthetic oil…read morechange" that was advertised online. When I got there at 9:05, I was told that "[my] service advisor was out today. Go in and have a seat, and another advisor will get you set up." I don't know how that was possible, because I hadn't done anything to select a service advisor, or go through chat, but I did what I was asked to do. I watched people who were there before me go to the desks. I watched people who came in after me go to the desks, and at 10:15 I still hadn't even talked to a service advisor, so I told the young lady at the customer service desk that I'd been waiting for an hour without even talking to an advisor and I didn't have all day to wait. I canceled my appointment, went to the oil change place a block away, and was on my way back home in 25 minutes. I don't anticipate ever going back.

Recently I received a letter from Acura Inc in the letter it stated that I had a recall on my 2018…read moreAcura RDX (fuel pump) I booked the appointment at the Fort Pierce Coggin dealership ! When I arrived for my appointment I was directed to the service bay where I was greeted with a service Technician who was very polite an explained the problem with the vehicle and told me how long it will take to service my car. I was told by the customer service representative Dennis, said that they had a waiting room with snacks and tea coffee it was complementary . The customer service Representatives Dennis also helped me with another issue that I had with my battery .Dennis told me that the battery was the wrong size and not secure in place the right way! Dennis told me he temporarily fixed the issue! I was really impressed with the customer service, cleanliness of the dealership! complementary snacks, and coffee and water amazing!

Coggin Acura of Ft. Pierce is top notch when it comes to customer service. Last year we bought two…read morevehicles from them. That experience is why we made the hour drive to purchase our third vehicle for our youngest daughter. We contacted them to let them know what we were interested in. When we got there they had the vehicle ready for the test drive. From beginning to end, we didn't spend more than 2 hours at the dealership. They value our time and we left feeling good about our purchases. Our sales man Jeffrey went above and beyond by going over the specs of our daughter's new car with her. He treated her as if she was his own daughter and even took the extra time to help set-up all the safety features. Rico, the sales manager, and his time have earned our business and we don't plan to go to any other dealership.

Honestly i went thru hell and back when i bought my car but that was all resolved thanks to…read moreKelleigh at Ride4u Fort pierce. She did her due diligence and check every last thing on my car to make sure it was working the way its suppose. I could list a number of issue but she made everything easy for me and I'm glad i got to work with her she's the nicest person you could meet.

Just been a decent experience and amazing customer service, the only complain is the hike in price…read moredue to fees.

Arrigo has to be one of the most dishonest worst dealers I've ever encountered they are the kings…read moreof Baden switch they advertise prices that they do not honor This dealer gives all car dealers a bad name I would avoid them at all costs and I would never buy a car from this dealership

Professional and not pushy at all. Did not but my car there, but felt the staff was honest and…read morethat is a lot to say considering what you find in car dealers.R ecommended.

Free oil change coupon. They used the wrong weight oil. Can you believe the dealership used the…read morewrong weight oil?? Discovered this after I looked at receipt. Called them and left VM. No return call. Had to file a complaint with Nissan Corporate. Remember folks, if someone gives you something for free, there is a cost hidden in there somewhere! Ended up changing the oil myself the next day. Truly shameful. Dealership was aware of this problem as I included them on correspondence with corporate. No attempt to correct mistake. Look at all the poor reviews here.