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    Palm Tree Auto Sales

    5.0 (4 reviews)
    Closed 9:00 am - 7:00 pm

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    Wallace Chrysler Dodge Jeep Ram

    Wallace Chrysler Dodge Jeep Ram

    3.0
    (137 reviews)

    Coming to this dealership has been frustrating from the start. It would be nice if customers didn't…read morefeel like they were being misled or given inaccurate information when making major purchases. There needs to be more accountability. I purchased my used Jeep Wrangler about a year and a half ago and also purchased an extended warranty that was clearly explained to include service coverage so I would not be paying out-of-pocket. At the time of purchase, I specifically confirmed that I could go to any Wallace dealership for basic services like oil changes and tire rotations. I was told absolutely yes -- the only exception being if there was a vehicle issue that required a Jeep dealership, which is completely understandable. I live next to Wallace Hyundai, while the Jeep location is 30 minutes away on a good traffic day -- and anyone who drives U.S. Route 1 knows that's not always predictable. A few months after purchasing the vehicle, the check engine light came on. While diagnosing that issue, I was told I needed four new tires. This made absolutely no sense considering I had just purchased the vehicle and work from home, so my mileage is very low. I declined the tires and discussed it with my husband, who works on million-dollar Dassault Falcon jets -- the same type owned by Taylor Swift and formerly by Jimmy Buffett. Needless to say, he knows what he's looking at. He confirmed I only needed two tires, and even that was not urgent. After raising the concern with customer service, I ultimately received two new tires at no charge. However, when I later asked the original service advisor why I was told I needed four tires but only given two, there was no explanation -- just silence. The next issue involved trying to schedule routine service. I requested to book my oil change and tire rotation at Wallace Hyundai, since I had been told I could go to any Wallace dealership for basic service. After calling twice, I was then told I could only go to the Jeep dealership -- which directly contradicts what I was told at the time of purchase. When I went to the Jeep dealership for service, I thankfully had a different advisor who was professional and helpful. On a prior visit, I had asked for a simple oil change reminder sticker to be placed on the windshield since I don't drive often. The previous advisor refused and told me to "just check the percentage on the screen." This time, the new advisor couldn't believe I had been denied something so basic and placed the reminder sticker on the vehicle himself. I also attempted to speak with management regarding the conflicting information about where I could service my vehicle, but that concern was essentially brushed aside. At this point, it feels like there is no accountability within the building. When customers raise valid concerns, they should not feel dismissed. Moving forward, I will be taking matters into my own hands and changing my warranty coverage to one that allows me to service my vehicle at any Jeep dealership without confusion or contradiction. I simply expect transparency, consistency, and honesty -- especially when making a major purchase.

    Hello Mr. Wallace,…read more We have known each other for over 30 years, and during that time, my family and friends have purchased vehicles from your dealerships in South Florida for the better part of three decades. Recently, I purchased a Cadillac from AutoNation on 45th Street in West Palm Beach and had a wonderful experience. I've shared my experience on Google and Yelp, where I have over 635,000 followers. I'd like to bring to your attention a recent experience I had at your Wallace Jeep location in Stuart. I drove an hour and a half to meet with one of your salespeople who had quoted me via text on my trade-in. I agreed to the deal, and he asked me to come in immediately. Unfortunately, when I arrived, he hadn't secured approval for the trade-in offer. The biggest disappointment was dealing with your sales manager, Tony N. After an hour of small talk, he walked away, promising to see what he could do. Thirty minutes later, he sent the salesperson back to tell me there was nothing he could do to honor their initial offer. Tony didn't even have the courtesy to speak to me himself or say goodbye. In total, I spent over six hours at your dealership that day. That evening, I called back ready to buy the vehicle at their asking price, only to be told it had just been sold to another customer. Ironically, the salesperson called me today to say the other deal fell through and asked how he could earn my business on that same vehicle. Frankly, Mr. Wallace, you and your team should be ashamed to have these two individuals representing your name. Their dishonesty and typical "used car salesman" antics were truly disappointing. After that experience, I went on to buy another Cadillac at AutoNation in West Palm Beach, and I'm glad I did. Please, I urge you to look into your Stuart location and ensure your team is upholding the reputation you've worked so hard to build. Tony did your empire no justice--I'm actually embarrassed for you. I wish you all the best, but I wanted to share this experience directly with you. All the respect to you, Mr. Wallace. Gregory G.

    Wallace Hyundai-Stuart

    Wallace Hyundai-Stuart

    2.2
    (138 reviews)

    Bottom line Wallace didn't waste my time! I've been looking for a car for my son. I went through…read moreTruecar got a few offers, went to Napelton hyundai which is closer to my home. ( they wanted to play what can I do to get you into this car today?) well how about DONT WASTE MY TIME!! I called Wallace because during Covid they helped me buy my Tuscon. Don't get me started about buying a car during Covid! Anyway Dev answered the phone took my information of what I was looking for. Brandon the manager called me back and gave me the bottom line in about 30 minutes. Since id already been getting quotes from truecar I was impressed by how quickly and efficiently he responded. Napelton the next day was rude about my quote saying they needed to see it in writing. Jason wilichinsky my salesman at Wallace made sure the entire buying process went smoothly. Ty Wallace you did it again!

    Wallace Hyundai will waste time, be deceitful, dishonest and use bait and switch tactics to sell…read moreyou a broken car. Wallace Hyundai 3801 SE Federal Hwy, Stuart, FL 34997 Tucson Hybrid Limited VIN KM8JEDD18TU474030 June 27th 2026 I drove to Wallace Hyundai to buy a new car after Joshua the sales manager and I agreed on a price and I agreed to give a 500 deposit. RED FLAG 1, dishonest they charged my card $515. RED FLAG 2, deceit The car had 338 miles on it when I arrived and saw it. Joshua refused to give me the cars price and info before I arrived. Classic BAIT AND SWITCH tactics. RED FLAG 3, wasted time I asked joshua why the car had 338 miles and he told me it was a dealer trade so I asked him which dealer it come from and he said he will find out. After hours of waiting the general manager Amir Saleema tells me they wont sell me the car because im asking too many questions. I left home at 2pm and got back at 9pm at night. This dealership was trying to scam me and sell me a used car as new! When I turned on the car the motor you could hear it roaring from inside the car, I had test driven 2 hybrids of the same make model and trim and they were all silent. Joshua the sales manager refused to tell me the dealership it come from and when I pushed for an answer the general manager Amir Saleem didnt didnt want to reveal that info.

    Wallace Nissan

    Wallace Nissan

    2.2
    (76 reviews)

    Some years back my wife and I suffered a financial meltdown. We needed to get rid of a truck and…read morepurchase a vehicle. The credit issue was preventing us from getting a deal. In walks Garth Hollar - now a manager, he walked us through everything, got us in a used car and financed through Wallace. Fast forward nine months - I go to Garth, who is now with Wallace Nissan. I said I wanted a new truck. Garth had a pre-certified 2012 Titan with good miles, and an extended warranty. With credit being the issue - he went to work and got me the truck with the warranty and a good payment. Now a few months later, my wife's Coggin Honda Accord had four months left on the lease and they wouldn't offer a lease to us. In walks Garth, gets us a 2015 Altima with leather and bumper to bumper. I am a person of loyalty - it's a good thing they own different dealerships because I'll only shop at wallace - they took care of my family, even went to our lawyer to let them know what we did to work it out. I'll only shop at Wallace - anywhere else and I feel Id be cheating. THANK YOU GARTH!!!! Just a post note - after two encounters with Nissan Service at Wallace Nissan - avoid extended contracts with them. And if you return something - make sure you have that credit card on you since they "don't keep records". Service should learn from sales how to do business.

    I been going to Wallace nissan for years, service was awesome then, lately not so good. its been…read moredeteriorating and rapidly, to the point of no return. the service personnel are the worst noone wants to help all while starting at the computer with no one in front, attitude if ask a question. I took my car for oil change I mention to the lady that took the order I was going to wait because I live a bit of distance after 2.5 hours I went to check she stated it was going to be much later because was waiting for the tech. I told her I should take the car, she handle me the keys with an angry unpleasant attitude and still no excuse of why the delay,so I left it called to speak to the manager no luck the girl told I had to tell her of the situation before she gets the manager. am still waiting for the Wallace of Stuart to reach back to me. save your money there's other places that are happy for your business & give you service with a smile. wish I could give it half star or a 1/4 star.

    Palm Tree Auto Sales - car_dealers - Updated July 2026

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