Great people who work there :everyone was super nice : clean and friendly : even the people…read morestaying there were very nice

It's better then most but you need to keep a close eye on them still! They have all learned how to…read moreget away with running on a short staff while charging extra when service was already paid for. Do your homework before putting a lived one in any of the assisted living homes they're all about profit first!

this was one of the last places i lived at before i was able to move on into my first apartment…read morecomplex at oak knoll apartments that i really did not like living at. it was to much like living in a prison with a magnetic lock on the front door into the front living room area leading to an elevator you had to take to get to the floor my apartment was on... or should i say my cell was on!!!! the knights of pythias retirement center was really a nice place to live and if i needed to move back i wouldn't mind at all.

I had a few items listed on Craigslist to sell. My Omega VRT-350 Juicer was one of them!…read more I had someone interested and that someone lives at this retirement community! I drove into Vancouver and pulled off onto Main St. I pulled into the community and couldn't find any visitor parking, so I went ahead and parked in resident parking. With hundreds of parking spots, I felt fine doing so and picked the spot furthest away. I waited near a bench next to the garden/front lawn area and waited. There is a lot of hussle and bussle here at Knights of Pythias! There's a smoking area in the back area and there were a few guys on their mobility devices out talking in the sunshine day. I saw older men and woman and middle aged men and woman. Some had pets, some did not. Some needed help getting inside, most did not. :) I realized I needed to go in and actually meet my new online buddy at their 'residence' or actual room number. I went to the front desk, told the super friendly, Mr Smiles guy what was going on and he said, "Cool! Head upstairs to the left." I asked if it was safe, he chuckled and nodded. I told him my name and what kind of car I have and went upstairs. I'll try not to turn this into my NaMo story, but man oh man. I was nervous, ya'll. NERVOUS! I don't meet at people's home, let alone their front door. It's always a public spot. But. This is different for me. I had my pepper spray ready and rang the door bell.... HA! Totally not what I expected! I met with a middle aged woman who did NOT look like she would live in 'retirement community' but I saw lots of people coming and going that didn't fit the norm. She had a beet ready for us to juice and I gave her the instructions and she gave me some cash! We ended our transaction with a glass of beet juice! Now, back to the establishment itself. It's an older building for sure. The stairwells are scuffed and cold. The halls kept but absolutely dated. The fragrance wasn't bad, in any foul way, but was heavy with cleaners and just that "old building" kinda feel. The sitting area or 'living room' near the front lobby is VERY BIG. Many residents sat watching t.v, chatting, reading, etc and I did not have any negative feelings watching everyone enjoying themselves and relaxing. The furniture is extremely vintage (it's old ya'll. OLD) and patterns you'd see at antique or consignment shops. I'm not sure how I feel about it. Everything was so nice, but goodness gracious, this place needs some updating! Some new paint and modern touches. I don't think it would take a lot to really give this place a little extra 'umpf'! This part of town is getting some major upgrades and I'd love to see the Knights going with that as well. Id find it hard to believe this organization doesn't have skilled handymen and woman! available at a moments notice! I've passed this place tons of times and wasn't impressed, never realizing it was many people's HOMES! Powerwashing brick, new updated colors in paint, upgrade some furniture ... I'd give the place 5 stars and recommend for my own family come here. Currently, however, I was left a little depressed as I drove away thinking about how I am taking this task on now as my mom looks for active retirement communities herself ... Just because she's older, doesn't mean where she lives should look, feel or smell like it. I loved how friendly everyone was, including the residents and I would recommend anyone in need to check the Knights out, should that fall within your viewpoint of things. I'd give a 4 star, Yay! I'm a fan rating, however, didn't feel it was honest since this review is from my one visit there and not as a resident or daily visitor. However, I have added this location as volunteer options, so should I feel the need to update, I will. Thanks!

As many people will appreciate, finding a home for your loved one is a very stressful process and…read morenot easy. We as families need facilities to be as helpful and communicate as well as possible. I have screen shot text between myself and Madonna below that are very much, VERY POOR business and careless. My journey with this home and Madonna... Originally met with Madonna and I was excited to get the process rolling for my loved one who is diagnosed with ALS. Her facility is very peaceful outside. Due to Covid we were unable to go inside. I explained to her that he had Medicaid during the visit and she told me that it may be more difficult getting him in due to what the home charges and what the daily rate Medicaid will pay. Fast forward I push hard for Medicaid to do as much as they can to get my loved one into this home. They express that Madonna will need to submit certain paperwork to explain why the daily rate would need to be more than what they are offering. July 2nd Madonna agrees to come out and meet my loved one to assess his needs. July 7th I receive a text from her changing the meeting time from 10 to 9:30. July 8th DAY OF THE MEETING! 45 min prior to her having to be here, this is the text I received

Very knowledgeable and caring. Great reputation in the community and the owner is definitely…read morerunning a small business.

I have been working here at Mallard Landing for almost 7 years now. The families, residents and…read morestaff are amazing. We have such a great community and team. The care team and the management all work so hard to take care of the residents. We all have a heart of service, and kindness is always core to what we do daily.

I have been working at Mallrd Landing since November of 2022 I can tell you this... our residents…read moreare soooooooo happy, they love us and our drive to care for them. schedule a lunch tour with me and you will see. Andrea Pineda is absolutely the best Executive Director I Have ever encountered She literally cares about every single resident, family member, prospect and or any one that walks through her building Care is our number one focus and these guys deserve it. we do stay full for a reason Mallard Landing and our Residents are the BEST!!!

A Place To Call Home is warm, welcoming, and inviting. The home is beautiful. The staff is kind and…read morehighly trained. Residents are treated like family; loved and cared for with compassion. The individualized care and support is amazing. The homed cooked food is delicious. I highly recommend A Place To Call Home for your self or your loved one.

These people are great. We moved my wife's brother here from another nearby "assisted living"…read morefacility that wasn't really taking very good care of him, probably because they have a lot of turnover. Highgate is a smaller facility that is much more intimate. They have a bulletin board with about a dozen pictures of staff that have been there for at least 10 years. When we ate a meal in their dining room I noticed (1) their tables are widely spaced for walkers and (2) some of the administrative staff actually serve the tables. They are all very intimate with the residents. The food is great by the way. We were fortunate to tour just as they had an opening in assisted living. However, after 10 days they called us in for a conference. There had been an incident and they recognized that he was in an early stage of dementia. We were afraid they might say he "wasn't a good fit" for the place. We said that in the meeting and all three staffers immediately reacted for us to be assured, that this is what they are equipped to handle. They have people who are trained in dealing with dementia and have a program for helping keep the minds active which can otherwise lead to pent up frustration. We realize we were too close to see the subtle changes but when they explained how all the little signs added up, it really explained a lot. When something like this hits a family member you are in denial, you don't see it happening. We didn't. They started him in the program and shortly had an opening in memory care where they get the same great food. These people really care and evaluated his behavior. Another place just told us that he was "misbehaving". Highgate is much much better. We're very glad to have found them.

3 months at Highgate and my mom is thriving! The transition into Highgate was smooth and so many…read moreof the staff were welcoming and warm. Highgate has gone out of their way to give her opportunity to be included with anything and everything! She is actively living again! At 91, that speaks well of the atmosphere she is living in. Thank you, Highgate!

Workers did very little even sleeping while on duty or using their cellphones. Even when asked to…read moredo a task, e.g. help folding clothes, it didn't get done...or washing dishes. They didn't show up on time occasionally and without letting the customer know. They used overtime without consent. The 3-ring binder left for reference was incredibly off-putting...big, complicated, with no easy way to see or define expectations.

The administrator of the OLYMPIA office is outstanding! She has been a pillar for our community and…read morealways there for you when you need her! She runs the office very well and is great at helping people both clients and employees! She is caring and compassionate and humble lady!