Updated: Dr Thibodeaux had the office call and approved pickup that the guy last week didn't know…read moreabout. They got me in within a half hour from the first call. New contacts fit well and I'm getting used to the multi vision contacts. Really took great care of me and overcame the bad experience from Friday that was just a misunderstanding. Everyone has hiccups, it's how they react and they did awesome.

While the actual interaction with the ophthalmologist Dr. Kurica was pleasant enough, I felt the…read morestaff unprofessional and the scheduling of appointments severely lacking in customer service. Bathroom was in need of attention. It is a large practice. I wanted to go to the uptown office but because I wanted evaluation for cataracts, I had to go to the Metairie office. I was seen by a technician who wore sweatpants as a uniform. Seriously? She did the refraction. Several times I told her that the images were NOT clear to me. Eyes examined and seen by Dr. Kurica who said I didn't have cataracts. Great. Given an rx and he said, "It's practically the same as your old one; I just tweaked it a bit". Got glasses made at Costco and the rx was WAY off. Costco said there was a BIG difference between previous rx and new one. Definitely not a "tweaking". Tried to get a return appointment for correction and was told I had to see same doctor and got an appointment for 3 weeks later! For second visit, the waiting room was completely packed. Several people in wheelchairs. Was seen by same technician as first time. When I explained my situation she immediately blamed Costco for error. When I pointed out that the rx he gave me was significantly different from my previous rx, in spite of him telling me he only "tweaked it", she said, "Well his idea of tweaking is bigger than our idea of it". ???? Went back to waiting room but it was so crowded I chose to wait in the hall. Looked like a COVID factory in there. My appointment was at 1:45. By 3:00 I still had not seen the doctor. I asked a few times about the delay and was told they were really busy (obviously). Clearly he was over scheduled. Finally I grabbed the doc between exam rooms and told him I'd been there since 1:45. Shortly after I was roomed. Doctor came in and did his own refraction and admitted the technician did it wrong. Gave me new rx. So I had two visits and an afternoon blown because of technician's incompetence. Not to mention time and material wasted by Costco. Now I have to go back and get another pair. I do not recommend this practice. No offense to Dr. Kurica but his staff needs training and improved dress code to look professional, and scheduling needs correction.

Brought my son to Dr Singer on a recommendation from a friend and he's gone from 20/400 vision to…read more20/40 and still improving 4 months out. Comparing cost to a lifetime of purchasing glasses, it's very reasonable.

I am completely satisfied with my experience & results with the Haley-Singer team. They exceeded…read morethe expectations of my imagination. 1 month after the surgery I now possess 20/25 vision. Beforehand, I could not see the big E during an eye exam without my glasses. At this time my eyes are quite healed, though they will continue to get better, and my vision is likely to further improve. I am not having difficulty with blurred vision or other common and relatively short-term post-surgery side effects. Summary of Haley-Singer pros: No hidden fees; great pricing; great service package; compassionate, passionate, experienced doctors; knowledgeable clinical staff at all levels; clear & concise verbal & written communication every step of the way provided by doctors and all clinical staff; flexible; comfortable & well-kept office locations. Summary of cons: I can't think of any suggestions for improvement, and I have not experienced any dissatisfactions at this point. Experience of pros in detail: No Hidden Fees: Originally, I went to another doctor for an assessment to see if I qualified for PRK. That doctor's equipment failed and he referred me to Dr. Singer's office. From the beginning, my first phone conversation with one of the Haley-Singer clerical workers, I had received very a clear and direct understanding of the expenses verbally and in documentation. Great Pricing: I found that receiving PRK treatment from Haley-Singer team was a few hundred dollars cheaper than from other clinics. Additionally, I found the medicine to not be a great expense. the necessary antibiotic and steroid eye drops were generic brands, as far as I understand after co-paying with my health insurance, so they were not costly. I did not fill the prescription for the pain or sleep medicine (not recommended by the doctor),so I am not sure about the costliness of those items. Great Service Package: The services are all included in the surgery fee, including the required follow up appointments. This was great because it relieved me of uncertainties regarding appointment scheduling and financials during the time of recovery. Moreover, I learned that if extra follow up appointments were needed, then they would most likely be given as part of the package deal. Compassionate & Passionate: Dr. Singer recommended that I get High Definition PRK based on my characteristics. Regardless, I selected to only get PRK because I could not really afford the upgrade since I just graduated from college. After learning about my situation he upgraded me to High Definition PRK and only charged me for getting standard PRK. The fact that he did this let me know he truly believes in his recommendations as a doctor and cares about his patients. Dr. Estrada conducts charitable work in a foreign country to help people obtain glasses that they would not otherwise be able to get for one reason or another. The fact of that in conjunction with my experience with her solidified my impression of her as being a most compassionate doctor that is deeply committed to medicine and humanitarianism. Experienced: Dr. Singer is recognized as having the most experience with performing PRK and LASIK surgery in the New Orleans region. I learned this from websites that share summarized stats of doctors work experience. The stats showed me that Dr. Singer has performed the most PRK & Lasik surgeries in the New Orleans area comparatively. This provided confidence and his work experience was recognized intuitively when meeting him and receiving the surgery. Knowledgeable staff at all levels: Each type of worker of the Haley-Singer team that I communicated with was able to answer my questions. They have the knowledge of their services understood like the back of their hand. Clear and concise communication: All verbal and oral instructions were clear and simple to understand. The documents are printed with great tact in mind. Each document is provided with extra-large print that is most helpful especially when trying to read during initial stages of recovery. Moreover, during the surgery, Dr. Singer explained each thing that was going to happen and its purpose. This was very reliving since the PRK surgery had some very strange experiences that were reminiscent of science fiction films. Flexible: As I said, I did not choose to use painkillers or sleeping medication for recovery. Additionally, I chose to use a bus to get home after the operation. Both of these things are not recommended for this type of operation by doctors, in general. Despite my going against Dr. Singer's recommendations, I received the utmost kindness, concern, and useful tips for making it through the painful and difficult experience my choice entailed. Comfortable and well-kept locations: Both locations host a very comfortable atmosphere. In particular, the atmosphere of the location where the surgery is conducted was soothing for me.

I've had the pleasure of visiting Dr. Lanoux's office on multiple occasions. Not as a patient, but…read moreI've accompanied my Mom who was referred to him for cataract surgery. The office is usually packed with patients, but we've never had a long wait. I started off waiting in the waiting room, but Dr. Lanoux and team wholeheartedly invited me to starting going in the exam room with her. Dr. Lanoux is super nice and has the best personality. The only reason I haven't visited as a patient is because he's not a preferred provider for my insurance. If you go for glasses, Dr. Lanoux can give you a prescription but you'll have to go next door (literally down the hall) or someplace else to fill it.

Dr. Lanoux is an excellent physician, an outstanding ophthalmologist, and a kind human being…read more He performed cataract surgery on my left eye in January 2021, and here I am, more than two years later and my vision is just as good as when I first healed. Dr, Lanoux went out of his way to ensure that I would receive the care I needed, and made the whole process, including the surgery itself, easy for me, He is a true professional whose top priority is to provide his patients with permanently good vision. I will forever be thankful to him. I highly recommend him to anyone in need of ophthalmic care. All his staff treated me extremely well, but I have to commend Ms Corina for her dedication, friendliness, and professionalism.

Great experience with Dr Ronald Landry and his staff. He explained everything so well and I felt…read morelike they really cared.

Everyone is very courteous & helpful. They make sure you understand everything that is being done &…read moreyou never have a long wait. Dr Landry is a great doctor & always explains everything thoroughly.

I had the pleasure of meeting Dr. Ross for an eye exam. He was extremely thorough with all his…read moredifferent exams. Not only was his exam precise but he found the cause of my eye problems that was missed by another local specialist. I would 100% recommend Dr. Ross to anyone looking for the best. Period.

Dr. Ross is the most amazing doctor i've met! The dedication to his patients is unparalleled! He…read moregoes above and beyond the call of duty to make sure his patients are well cared for! I highly recommend him if you are in need of retinal care! His staff is also caring and informative to any questions I have!

Nope -- this practice is not it. The office and billing are a total mess. I went in for a simple…read moreeye exam so I could get new glasses. Easy, right? Apparently not. Weeks later, I got a surprise bill and was told -- by billing, not my doctor -- that I supposedly have a "medical" eye condition. News to me! The doctor never mentioned it, never treated it, and yet that's how they coded the visit. Because of that, my regular eye exam wasn't covered by vision insurance. So now I've got no diagnosis, no treatment, and no answers -- just another bill and a lot of unanswered calls. If you value transparency and communication, look elsewhere.

The office is poorly run. Dr. Bolton is great, thorough but an appointment should not be almost…read moretwo hours. Check out women is rude. I think that area is understaffed. Lots of other staff so not sure what they do. I dread my appointments.

I had went to several different LASIK professional for a consultation before deciding on Eye…read moreSurgery Center of LA. Highly recommended! Dr. Haley and staffs are caring, friendly professionals who made my lasik experience so pleasant. I cannot praise them enough. This is definitely the place to go to for all your eye care need.

From the owner: Welcome to the Eye Surgery Center of Louisiana. Please click on our website, here you will find all…read morethe information you need about our practice, our doctors, and the eye care procedures we offer. You will also learn about the network of care we offer to all our patients - the nearest location may be just around the corner. Enjoy a lifetime of great vision by working with the experienced, professional doctors and staff at the Eye Surgery Center of Louisiana.

friendly and comfortable' , imparts a feeling you are his paintent who has his complet attention .read more

It is a multi-doctor clinic in one of the building on the East Jefferson General Hospital campus…read more Several eye doctors are affiliated with practice. You can get your eyes checked and then, if needed, buy the glasses all in one trip. My wife uses Dr Catherine Fitzmorris. She is quite pleased with her. I'm most familiar with waiting room as I have been using another eye glasses store for my routine eye check ups. However, I'll probably switch to here for my next appointment based on some family history of eye problems.

Bought local name-brand Krewe frames and thin transition lenses. Joanne was extremely helpful in…read moreexplaining my benefits and exploring best options. I have a very high prescription and require specialty lenses so I was very excited that I could get everything fulfilled here. I'm very particular about the look of my lenses and options here are very nice, wide range including high-end options as well as more affordable frames.

From the owner: Ochsner has vision centers in several locations across southeastern Louisiana. The Vision Center…read moreoffers patients a one-stop-shop for all their eye care needs from prescription eyeglasses and sunglasses to contact lenses and eyewear accessories. We sell designer frames such as Rayban, Tiffany, Coach, Tory Burch, MODO, WOOW and many more. We also offer top quality Varilux Lens. We accept several insurance plans including EyeMed, Davis Vision, Spectera, VCP, AlwaysCare and Humanna Gold. We have special sales and discounts everyday for customers that are not using insurance.

caplin eye clinic has found a new charge to add eye surgery $900 for an enhanced surgery suite fee…read morea comfortable chair water and a pill . just better than the parking lot the person with you can walk you to your car. I call this a scam there is no code and the insurance company will not pay.

Valera light Therapy Completed my first round of nine…read moretreatments . I had no discomfort and the treatments were quick. I would leave the clinic and go about my day. There were no limitations. When Dr. Caplan mentioned this, I saw it as an opportunity. Looking forward to my next exam. Sincerely Dennis M