Asked for referral once after I saw her. Never got it. Again almost a year later I asked her to fax…read morea referral to someone in my insurance network and not to one of her colleagues. Six times maybe even seven. I emailed three times and texted her office several times. Nothing. So yucks to her and unprofessional behavior. Also, just bizarre way to run a business. Don't go here. They seem OK but unless they're selling you something, they stink.

after placing an order for my glasses, two weeks past and they were supposed to arrive they…read moreinformed me they haven't even put in the order, then clarifying that they have rust order the pair of glasses and then choose the wrong pair of glasses that I originally decided on and it turns out they didn't even rush order it having to wait over a month and a half for a pair of glasses that I require to work with it is unprofessional and unacceptable that this is the type of service you will receive by eyes on canal

Way Expensive, slow getting the glasses, so far it's been 15 days and still no glasses they said a…read moreweek to 10 days. Did not have the frames they listed on their website. Said l didn't have vision insurance. I did, it turned out they just didn't want to accept the version of Humana I had. They could have just said that. They are even in the Humana network. Took me several days to figure that out and numerous calls. Obviously I would stay away. I had to get new glasses and was over a barrel couldn't get Appointment at Oschner for 3 months.

Very professional and fun for an eye doctor appointment. Let me try any glasses and any color…read morecontacts I wanted. Also great at accurate prescriptions... that's probably what I should have led with but I was excited about the color contacts. Lol

I absolutely LOVE LOVE LOVE this store and the two owners Starr and Paul!! They have curated a…read morewonderful creative museum of epic eyewear! They have a few of the normal pieces you can find in other independent eyewear stores and a whoooole lot of frames you won't find anywhere else. I have a massive independent eyewear collection and just when I thought I had it all, Starr and Paul opened my eyes to a whole new galaxy of super groovy eyewear. If you are in New Orleans and looking to up your eyewear game or live in any part of the world and want a fun eyewear stop, go see Starr and Paul. I am 100% confident you'll be glad you did!!

‍‍great service and the selection is stellar. Value? It's a…read morebit expensive. I got two pair and spent $2500.00

I bought a pair of KREWE frames as a celebration for myself. I'm a single mom, my daughter just…read moreturned 1, and this past year I've accomplished more than I ever thought possible. I deserved something nice. I loved those sunglasses. Recently, during the typical chaos of taking an almost-14-month-old to the park, they were misplaced. Somewhere between snacks, toys, stroller straps, and a fussy toddler, they disappeared. I reached out to KREWE to ask about their replacement warranty, and they explained that the warranty only applies to damaged frames that can be sent in for repair. I was devastated. They kindly offered me a 20% discount toward a replacement pair, but I decided to explain my situation a little further. Buying another expensive pair of sunglasses just isn't realistic for me right now. As a single mom, these were truly one of the nicest things I've bought myself in a very long time. And ironically, my daughter was the one who misplaced them -- let this be your reminder to never hand a toddler something valuable, no matter how fussy they are. Within an hour, I received another email from KREWE telling me not to worry -- they would be sending me a replacement pair free of charge. I genuinely broke down crying. It's so rare these days for brands to look beyond dollar signs and treat customers like actual people. That kindness meant more to me than they probably realize. My replacement pair arrived in the mail today, and I'll recommend KREWE forever. Not just because the quality is incredible, but because kindness like that matters.

I bought 5-6 pair of sunglasses. two of the pairs broke on the top where the metal attaches to…read morethe frame. They were both St Louis style. The service person said one pair had been on sale so they were not included in their warranty. The other same St Louis style broke the same place but I didn't register them so it didn't apply either. I didn't know they had to be registered! Terrible service! Will never buy another pair from them again!

First time coming here. They was able to accommodate me with a very high prescription. The doctor…read morei saw was super sweet. It was some.wat crowded but judging from my experience.eye one love's this place. But the wait wasn't long at all. My entire visit including a detailed eye exam with a complimentary pair of contacts was less than an hour

Great eye doctors, great staff; consistent service and very friendly. I have been a patient for…read moreyears.

Awful customer service. Twice I have called to book an eye appointment, and twice I took off work,…read moreshowed up only to be told they had not booked enough time so the appointment was cancelled and would have to be rebooked. It took over a month for my contacts to arrive, and the prescription was off, so I could not read. When I called, I was told the doctor had moved to another location, so they could not handle it. My experience with this location was awful

St Charles Vision has been sold to Myeveydr. It is a .com…read morebusiness like any other . Com business except it prices its glasses more than St Charles Visions and that"s a whole lot of dollars. It has been over three weeks and still my order has yet to arrive. Don't make the mistake of going there. If you want a .com pair of glasses order them on the Internet Suzette L

I have quite a few issues with my eyes including dry eye and it flares up with inflammation from…read moretime to time - literally when the wind blows. I walking in, it was a December day, and I found the office was pretty HOT.I didn't think it was that cold out to be that hot inside, but maybe the ac was out or something. The medical secretary or receptionist, had greeted me, but there wasn't much warmth coming from her - no pun intended. Maybe she was hot but regardless, it didn't feel like a very welcoming atmosphere as my first impression. I went to get my eye pressure tested as that is routine for my eyes. And the antiquated machine they use, blows air into your eyes to capture the pressure. At least she warned me and I hesitated but went ahead with it. It freaking really BLOWS AIR! Which I am sure included dust with that air, and with my allergic conjunctivitis condition, makes everything worse. And I already had inflammation going on as it was. That was one of the reasons for my visit, to see if there was anything new in the world of dry eye for inflammation and to get an eye exam. After that somewhat painful eye pressure test, I go to the back to see the doctor, mentioned to him I did not like that machine for the eye pressure - that really, they should be using the gun test or the light test like every other eye doctor uses. He apologized, but the damage was done. He goes ahead and does the eye exam not addressing my inflammation or that it could affect my eye exam. He was a good listener at least and offered some other dry eye relief ideas. So, a couple of days later, my eyes were so much more inflamed from that eye pressure blower, I had to go to another eye dr for steroids and after a week of that, got another eye exam when the inflammation was finally down and it was completely different than the one, I got here. This trip was a total waste of time and only caused more discomfort. I really hope they no longer use that eye pressure blower machine and I am just glad it was not worse.

Here with the kiddo and was met with very prompt and friendly service upon entering this…read moreestablishment. Thankfully, I do not need glasses at my tender age of 46 lol but who knows the future except God. So, while the wait was a bit longer than usual (per the assistant), she was able to get her glasses today, YAY!! That was a definite plus for us! According to the other reviews and his assistant, Dr. Tran is pretty good at what he does and his compassion appears to extend to every patient. From what I'm told, he also knows how to identify issues of the eye, just like any ophthalmologist. Seems like I'll be making an appointment for a wellness exam here soon and I feel comfortable recommending this optometrist for your eye care needs.

Would strongly NOT recommend service from Premier eye care & Dr.Linda Buie their requirements of…read moreadditional service in order to provide patient with standard vision care is horrible.

I have seen Dr. Bui for over 15 years. She is truly the best! I haven't lived on the westbank in 9…read moreyears and I still go just for her services.

Dr Vincent provided excellent care and takes his time to determine the best solution to fix my…read moreeyesight.

I developed serious issues after cataract surgery. The doctor told me to call immediately if this…read morehappened. I called every possible extension and no one answered the call. I left voicemails and no one ever called me back. I then called to make an appointment and was told he didn't have anything available for 3 weeks. I had to go see a a different doctor in a totally different clinic.

This was the best experience I ever had getting glasses. It was an overall great experience! I will…read morebe sure to tell friends to check them out. Ron and Zada were both super sweet and funny!

Thank you to Cici for being very helpful and thorough to…read moreaddress a change we needed to do.