Caring. High quality. Assures patients are educated in procedures and alternatives. A delightful…read moreexperience!

From the owner: Dr. Feldman treats children, not just their teeth. She prides herself in seeing every patient,…read moreevery visit. Dr. Feldman applies her background in child development, psychology and education to create a happy relaxed positive dental experience. The practical experience of raising two wonderful boys enhances Dr. Feldman's academic and clinical excellence.

Been going here with other doctor that retired for30 years. Had issue I wanted to discuss with…read morecurrent doctor and then would make appointment to return. Staff said no way. Can't see doctor without appointment. Nice going. You just lost customer and referrals

First visit yesterday to Innovate Dental in Shrewsbury. So impressed. Friendly professional…read morestaff, welcoming office, more of a soothing spa vibe than a dental office. Highly recommend hygienist Chrissy. Definitely the best of the best. Actually looking forward to my next visit in 6 months!

Such great team with same day crowns! My fiancé used to work here and the environment just felt…read moreincredibly warming and light hearted!

I came here for an emergency root canal. It took 11 appointments over 3 months for them to "finish"…read moreI have had pain, swelling, infection, not to mention the time off I have had to take. They DO NOT CARE about their patients what soever and the doctors will lie to your face so that they can make their money. Very sad and they should be shut down immediately!

Dr. Kim is awesome. The staff is great. Everything is top notch. I do not hesitate to recommend…read morethem all. Only one minor criticism: One of the receptionists (the older one - did not get her name) was a bit unfriendly, but maybe she was just having a bad day. Recommendation: Unless you're in the process of operating or treating a patient, it's time to lose the face masks. Might put a certain receptionist in a better mood.

Nitrous oxide Young girl not efficient with making sure…read moreattachments were correct and so I got very little anesthesia which is why I went there. Kept telling them but my concerns were ignored.I felt disrespected. also I had to pay out of pocket for this. Room was dirty and old. I felt uncomfortable.

In 1997 I had a bridge put in my mouth at another dentist and it lasted forever. Never a problem…read more I move to Massachusetts and my Modern Dentistry hygienist suddenly tells me the bridge is loose. I found that odd because it didn't appear to be as I brush and floss regularly. Time and time again she and the dentist kept telling me it's loose, but I'm not seeing or feeling that at all. I finally cave in and have the bridge replaced. Not even 3 months later the new bridge pops loose!!! Falls right out of my mouth!! I set up an appointment and they fix it...then they charge me $100!!!!!!!! Out of pure principle I refused pay the invoice so they send my account to collections. UPDATE: The bridge fell out AGAIN!!!! Second time! Their level of incompetence is astounding.

Terrible Service. Don't answer calls. Hurt your gums. Poke teeth. Receptionists are not good,read more

I was referred to go to Worcester Oral Surgery by my dentist. I had to get all four wisdom teeth…read moreout, and had been putting it off for years because I am absolutely terrified of all needes, and the thought of surgery itself terrified me. I had never had any type of surgery before. Setting up an appointment was a breeze. The staff that answered the phone were friendly and professional. I chose Dr. Gill to do my surgery. Upon walking into the office I was greeted by Anne and another woman who were both very friendly. The nurses and Dr. Gill were very helpful in my initial consultation. They explained everything to me putting my fears at ease. I even watched a short film. The day of the surgery went great! As soon as I walked into the office they were patient and made me feel completely relaxed. I woke up about an hour later in a recovery area. The nurses and Dr. Gill made sure I was doing well prior to me leaving the office. They gave detailed instructions and answered and questions I had. The recovery went well also. I had a few follow up appointments. Overall my first surgery experience was a breeze. I would 100% recommend Dr. Gill and Worcester Oral Surgery to anyone. I would have given this review 10 stars if I could! Please ignore the previous one star comment. This place is awesome!

Terrible place, Dr Gill is rude and unprofessional! Run don't walk away from this place!read more

I was able to get a quick appointment for an implant, and the staff was very friendly and…read moreaccomodating. Dr. Litwin was cordial, and explained what needed to be done. We discussed the options of a root canal or an implant. The hygenists were very pleasent and accomodating.

no patience for patients with anxiety. probably not even general dental anxiety but definitely not…read morefor someone actively having an anxiety attack when there. must be easier to not deal with for them. also communication, extremely poor! Waited months after my consult to tell me they could not proceed with the procedure because of my anxiety... blamed it on not being able to get an anesthesiologist for sedation Funny they didn't mention that as being an issue when I was there for the consult

Only thing that keeps this from going to 5 stars is the 30 minute wait past my schedule time…read more Nurse explained my likely options. Doctor comes in and explains in more detail. Make a decision, get "novacained" and start procedure about 10 minutes later. Dr. explains everything he's doing, what I might be feeling, etc. Very conversational, had one small hiccup and he dealt with smoothly. All the staff seemed on top of their game. And the doctor called me at home in the early evening just to see if everything was okay.

Every staff member was wonderful EXCEPT Dr. Ouano. He completely butchered my extraction, ignored…read moremy tears, constant yelps of pain, and the fact that my body was practically lifting off the chair from the pain. I felt every single pull, drill, and needle during the 1.5 hours it took him to extract my tooth. Before starting, he told me the procedure could take 5, 10, or 20 minutes and asked if I thought I could handle it because I told him how nervous I was. Instead, it turned into the most traumatic dental experience of my life. He numbed my tongue more than my gum or cheek, and he jammed the needle so hard into the back of my cheek that I jumped and cried out in pain. This was hands down the worst pain I have ever experienced -- and I have given birth four times. It honestly felt like something out of a horror movie. Instead of showing compassion, he blamed me for moving due to the pain and repeatedly snapped at me throughout the procedure. I asked him three separate times to stop because the pain was unbearable, and his response was, "If we keep stopping, this will take all day." Each pause was only about 10 seconds so I could breathe and try to compose myself. When he was clearly struggling to remove the tooth, he started blaming the size of my tooth root. At one point, when I said I couldn't breathe, he snapped back, "Well, yeah you can, because you're doing it right now." I was emotionally and physically wrecked afterward. Because the extraction was so prolonged and traumatic, I ended up developing dry socket and had to return twice more for treatment. Jen and Jen were absolutely fantastic and incredibly kind throughout all of this. To make matters worse, he left a piece of tooth in my gum that is now trying to work its way out. I'm currently living with that pain because this experience has left me absolutely petrified of going back to a dentist.

I can not say enough good things about everyone at Union. I wish i had found them 10 years ago, I…read morewould have had all my teeth. I am 57 years old and on Mass heath because of a back injury. Most of the time dentist treat you badly, they pull the teeth that bother u and send you on the way. This time i was looking for a new dentist to just take all my teeth, I was just so fed up, Union fixed all my teeth. Everyone from the minute you walk in to the dentist take such good care, i dont mind going., they are kind and always on time.

Anyone reading this, I have a feel good wholesome story to share in concerns to Union Dental in…read moreShrewsbury! I-like many, during the pandemic skipped out on dental visits and hunkered down. So until today I haven't seen a dentist since February 2020 and with my problematic dental history that was a mistake. An old filling from a different dentist popped out and it turned into a hot tooth leaving me in a lot of pain. Now I know it was only by chance, but of all the dentists I called, Union Dental Shrewsbury had the soonest appointment available and there I went. They have an easy online form to fill out so you don't have to sit and fill out a bunch of paperwork there. The receptionist was friendly and welcoming, the place was clean and still taking COVID guidelines seriously. Unfortunately I'm an unintentional difficult dental patient, I tend to require an extra dose of numbing and additionally it usually takes a little bit longer for the numbing to set in for me than others. Today's visit for whatever reason, this particular tooth was a very hot tooth and despite double doses in more nerves the tooth remained active and angry even after half an hour. It was looking like the filling would have to be rescheduled and not once did my dentist Mrs Kim nor did her assistant (hate myself for forgetting her name!) make me feel like a burden at any point. I was a bit embarrassed about it but both were very comforting, attentive and taking it in good stride. I understand business is business and they have other people in need they have to attend to so I was fully accepting that Id be going home still with pain. I could tell Mrs.Kim was stressed from that and really didn't want to do that to me (wouldn't be her fault!) but she didn't give up. Whomever had an appointment after myself was an extremely good Samaritan I wish I could thank personally-- because they willingly let go of their appointment so that Mrs. Kim could try again to work with my ridiculous tooth. Thanks to this Samaritan and this team my tooth eventually chilled the hell out (after a full hour....) and I was able to get the filling. I do feel like most dental businesses (and I honestly wouldn't blame them) would definitely not have attempted to reschedule the next person---to help a Masshealth patient no less. They went above and beyond and not once did they show any irritation towards me and were purely kind and dedicated. I was seeing a different dentist before who couldn't get me sooner but the bedside manner is like night and day and I'll be completely switching to Shrewsbury Union Dental. In my whole life this was the best experience I've had at a dentist- even if the next patient had refused to give up their appointment. Now I feel the need to pay it forward some how!