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    Coifman Robert E MD

    1.0 (1 review)

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    14 years ago

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    Diaz Rodolfo MD

    Diaz Rodolfo MD

    1.8(6 reviews)
    2.8 mi

    Doctor Diaz himself is fantastic. He tried to help me figure out an ongoing issue I've been having…read morethat required some extra appointments out of his range of expertise. And now, this is where the two star review comes in. Before leaving his office I was told the office would schedule the further appointment at Cooper hospital for me and send me a text when they did. A week went past without any update so I called myself. The office stated they would instead schedule the appointments with Jefferson. 15 minutes later I received the confirmation text from the office with the appointment details. Fast forward to the 7th, I drive an hour to Jefferson only to be told the appointment was rescheduled TWICE then cancelled entirely meaning I drove an hour for absolutely nothing. Fast forward again to this afternoo, I check my mail, lo and behold, A LETTER FROM COOPER! The letter states I no called/no showed/no future appointment scheduled. I was never informed about an appointment being made with Cooper hospital as I was told it was made with Jefferson. So now I've missed an appointment, had an appointment rescheduled and canceled twice, and not a lick of communication was made with me about any of it. Clearly this office hires absolutely incompetent staff who are incapable of properly scheduling appointments on their patients behalf.

    This man was very unprofessional and rude to my mother. Surgical scheduling and billing office do…read morenot pick up the phone and the mail box is always full. Highly unprofessional group. The lowest of the low. So disappointing! The lady that conducted the hearing test was very professional as was the receptionist. Over all not recommended. Go to a professional instead. Only giving one star because I have to but they truly don't deserve it.

    Coifman Robert E MD - earnosethroat - Updated June 2026

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