One of worst medical practices I have ever seen - they are gaming the system by requiring endless…read morehearing tests. Went in for what turned out to be a neuralgia - the first doctor was nice but ineffective and the second (to whom I was switched without being asked) was flat out a jerk - didn't read my file, didn't look at me during appointment and examined me with unsterile instrument he picked up off a table. When he suggested "maybe it's allergies" (for my excruciating pain) and required yet another hearing test, that was it for me. High quality health care is about good doctors and good referrals - these people don't know anything and don't know anybody.

My rating is mostly related to the billing team and their communication skills. They only care…read moreabout money and not helping the patient. Very rude and uncooperative. I was refused to speak directly with the manager of billing or the doctor who treated me.

I have no idea if dr. Marc Stiefer is still there but he was few years ago and in half an hour of…read morehard work on my ears he restored my hearing from about 5% to 100%! One of the best doctors I know!

I think he is a good doctor. But they schedule multiple patients at one time and he goes room to…read moreroom so be prepared to wait over an hour and up to 4 hours (yes) if there is any issues. I don't see or hear a lot of hand washing either between rooms as there are no sinks in any of the rooms which is very strange. The office is very old and outdated looking. Doesn't give you a good sense of confidence. After many many years of going here I am leaving to a place where they respect my time more. Doctors are very specialized like thyroid issue, throat issue, sinus issue then it's someone else. So you can't have consistency if more than one issue. They also missed a very obvious sinus perforation I had that developed into a massive body infection and landed me three days in the hospital on IV antibiotics.

Dr. Silverman is an OUTSTANDING doctor. She takes her time with you, reviews your medical history…read moreto make sure she is prescribing what is best for you and explains everything. I have had nothing but positive experiences with her. I am glad I found Dr. Silverman!!