Formerly, when I lived closer, I was a customer of this business when it was Hall's Jeweler…read more I recently stopped in for a wedding band cleaning, of which Rob did a spectacular job. The service was quick and Rob was both engaging and informative, hospitable and professional. I assume I am no anomaly when it comes to feelings of trepidation when setting foot in a small business, for one can rarely be certain of what level of service they will receive. I am, however, very pleased with how Rob conducted our business and look forward to patronizing Gem City Jewelry in the future.

Great service and unique selection. Love the Larimar selection and snowflake in acrylic jewelryread more

They never respond to messages. I've sent their form in 3 or 4 times in the last six weeks asking…read moreif they could do repair my watch and give me an estimate. They've never responded. It's okay if you don't work on my brand of automatic GMT watch but at least respond!

Extremely trustworthy! Great communication. Job done right and quickly. Will use again with no…read morehesitation. Thank you, Igor Petrotsky

Needed a ring sized fort Christmas. It took them one day. Extremely knowledgeable and professional…read moreas well as friendly. It was very reasonably priced to have this done. Very happy would definitely recommend and I will use them again.

Replaced a stone in my ring in rapid time! It looks great. Great store. Great prices. Wonderful…read morepeople. Highly recommend!

Tried to make a quick stop in at 1:50pm on a Saturday. Their hours show they are open until 2pm. I…read moreguess they closed up shop early as the door was locked and nobody was there. I wish businesses would stay true to their posted business hours.

Great prices, trust worthy service, and quality repair work. Actually it's the only jewelry place…read morethat I will shop at or have repairs made. I have complete trust in them.

Nice prompt service when used them for my FFL transfer, and bonus they have a real nice cat :)read more

4/23/05 new movement the clock was a howard miller--the new movement was not "howard millier" it…read morewas not--sounds awful--awful was told it was "lied too" --rip off--was never made right

Great service, and an even better person…read more Repaired a clock that means SO much to my amazing wife and I. Thank you very much! The only place to go around this area for clock service.

Amazing experience!! The service was super helpful and efficient and me and my family had a bunch…read moreof fun here

this place had great service and the people are very nice. Loved the coin selection. And the price…read moreof them seemed fair.

My fiancé had my Engagement ring customized by Jaffe Jewelers. It far exceeded my expectations. I…read morehave received many compliments and will definitely go back to Jaffe. The staff was friendly and even called to make sure I was happy and loved my new ring!

I dropped three watches off to have the batteries replaced. It took over three weeks to get two of…read morethem back and it has been over three months and they still have not returned the third one. Each time I inquire it is a different excuse.