Let me tell you what was great first. Pool with hot tub and sauna all newer and nice. Very recently…read moredone and nice. The balcony view of lake with room was all updated and nice. Nothing 5 star but all very nice. Property had fire pits that were great for sun sets. Beaches were cool but I'd recommend driving to some other actual nice soft sand beaches. Convenient but not great. Location convenient to a lot of stuff. Miss a star for me with lack of food options on spot or bar and price a little high and hotel policies.

Stayed here while in town for a wedding. Prices were quite low since it was winter (March)…read more Pros: Cute, clean, spacious room with a comfortable bed and huge, lovely pillows. Nice common area with a fireplace and comfy couches. The views were amazing. Cons: The front desk staff seems unhappy and passes that along to you. As other reviewers have mentioned, they aren't flexible when it comes to changing your stay or checking in/out earlier than the stated times, so make sure your plans are very solid before booking, even in the dead of winter. Parking is very limited. We were expecting guests to drop by for a quick visit (two hours tops) and asked where they could park. We were directed across US-31 (a busy four-lane thoroughfare) to an overflow lot. We asked if there was anything closer, as one person is in a wheelchair, but they didn't budge. (The parking lot in front of the hotel was empty except for our car at that point.) I'm giving this four stars because it is an impressive property and the winter prices are quite low, but keep in mind that the customer experience wasn't great.

This place could be so much but it needs some $$$ and a loving touch . When it's open the food at…read moreLahay's is good but we arrived by boat on a Saturday only to find the bar closed for a private event .... No advance warning .. the dock cleats are in need of replacement as are some power breakers. The seasonal boaters seemed to be less than happy about the arrival of transients to enjoy the resort. The grounds are beautiful and the setting idyllic. The lodge reminds you of the movie Dirty Dancing , but at times it also resembles a horror movie . The pool is small but nice , and there is a dog friendly beach on the lake side with a Lake Michigan beach a short walk away. The resort needs to maintain the dog run areas and stock the dog waste dispensers as they were all empty throughout the resort. A notice that the bar would be closed on a Saturday for a private event would have been nice . Also larger boats are put on the outside wall and there is not a no wake area around them . Locals come by within feet to view boats and not at a no wake speed, doesn't make more a comfortable mooring. They need a no wake zone around marina and restrooms for Marina guests hat are not a half a mile walk.... Though I was able to close my move ring on my watch just walking the dogs to their area and me to the restroom. They do have great pizza and cocktail menu looks great but private event and closure Sunday to Wednesday made us unable to sample the tantalizing drinks .

I visited Portage Point Inn recently during a trip to Onekema- I was greatly saddened by the…read moredisrepair that the "grand lady of the north" historic hotel has fallen into. I am sure that the innkeepers are trying to do all that they can to preserve this hotel (originally built in 1904) but it is apparent that many millions of dollars are needed very soon to repair the structure before the decaying infrastructure ruins the hotel forever. With the downturn in the economy- I feel it's a struggle to keep quaint inns such as this open for business. I can only hope that in the age of big bailouts for corporations; the powers that be can find some aid money to save the Portage Point Inn. That being said- Portage Lake is certainly one of the most beautiful destinations in the North country of the USA. The serenity of the nearby woods, the spectacular sunsets and all of the tourist destinations in Manistee and Benzie counties are "what the doctor ordered" for a wonderful and memorable romantic vacation or a family getway.

Stayed two days at the ParkShore Resort. My sister and I had…read morea fantastic stay. The resort staff were five star. Very helpful and accommodating. Room very clean. We had a balcony overlooking the bay. Was picture perfect. The restaurant inside the hotel, had some amazing staff. Our waiter, Chris, was professional, efficient and so pleasant. Chef Jeremy should get a raise. The food was undeniably a five star quality. The first night we ate escargot, lobster bisque, and French onion soup. Our second night we had the Aji tuna dinner, fried artichokes and prime rib sliders with a homemade horseradish sauce/aujou . My sister lived in California for over 30 years. She said it was the best Aji tuna she ever had. That speaks volumes. We will be back next year!

The room. This place is a resort with stained drapes and mold in the shower. Not a little mold but…read morea lot of mold. Disappointing. Check in was also not friendly.

I can't imagine a more charming place to stay. Everything was amazing!…read more Libby and her husband were the perfect hosts. It was obvious how much care they put into making our stay a memorable one. Fabulous homemade breakfasts every morning, beautiful grounds with hammocks, fire pit, awesome party barn with all the amenities you could think of. I can't recommend this beautiful B&B enough!

Stayed here for the 4th of July weekend great host but breakfast was all vegetarian not for me!…read moreGive me real sausage not plants! Lol However the room was great, very spacious and the bed was comfortable. Nice common area and lots of outdoor things to do around the area! Enjoyed our time here, but a bit pricey.

They recently held a wine tasting weekend with appetizers and later in the evening, a full dinner…read morewhich included two nights stay (and of course, two breakfasts). The house is gorgeous and has nearly all original details from 100 years ago. The room I was in (the Canfield Suite) was beautifully redone with the most gorgeous window seat I've seen. Everything was extremely clean and beautifully decorated. The food was excellent! They cater well to specific food restrictions and changed the menu daily. If they have the coffee cake or the blueberry French toast bake (similar to a quiche), you will have seconds! The team there is superb and we're very welcoming. They are the new owners of the property and seem to have a lot of plans for themed weekends and events. They were keen to make everyone's stay perfect and we're so helpful even when my flights were canceled multiple times and I needed to unexpectedly extend my stay.

Had a wonderful experience at the parlor during a recent get away to Traverse City. Went with a…read morelarge group of friends and it had more than enough space to accommodate our group of 12. The waitress was very cheerful and attentive making for a fun experience. The happy hour at this place can't be beat half off all drinks. The drinks were all delicious. It was apparent they were made by a bartender that cares about his craft. The food was also great we just got some snacks but everything was so good especially the hummus and burrata.

Awesome food and drinks! Love this BUT I would appreciate if the website showed up to date menus,…read morewish I could call and order food more easily to go- because you are unable to make any adjustments to menu items on door dash and that's a bummer when you have some food restrictions!

My husband and I discovered The Beach Haus Resort while searching for a cozy hotel near the lake in…read moreTraverse City. Everything exceeded our expectations! The resort is located directly on the East Grand Traverse Bay.. Our room was clean, cozy, and quiet. We also had a private balcony with a great view of the beach. And the sand on the beach was as soft as cotton. The staff was friendly and eager to help with anything we needed. My only regret is that our stay wasn't longer. I hope to return again. Highly recommend!

The place is older and that could explain some of the issues. The room smelled musty. The air…read moreconditioning unit was clogged. The sliding glass door didn't work. They did send a text and I addressed the issues. They said they would take care of them but I denied it as I knew we were leaving the next day. The reason we were leaving was a medical issue. I understand cancellation policies but I was disappointed in how they handled the situation. We booked through Expedia who had trouble getting a hold of management. I had a Dr. note and medical results to show why we had to leave and we were denied. We stayed two nights but had to leave on our 3rd. Disappointed

Date of stay: December 15-18, 2025. We booked the Empire…read moreLakeshore in somewhat last minute to help an elderly parent that was having surgery in Traverse City. We called to book, and Linda was so helpful and personable. We booked the King Suite (the largest) for $109 a night. We thought that was extremely fair. We got there after dark, retrieved our room key from the box, as directed, and was really pleased with how clean and comfortable the room was. There were very few guests, given the winter season. The office wasn't open either, but it was fine. It was quiet, and someone replaced towels and k-cups each day, and emptied the trash. The kureig, microwave, and fridge were very helpful. Note - the fridge was not tiny, it was about three feet tall. The tv and WiFi worked great, we both had to work from the room at different times, and had no problem on video calls. It was a quick walk to the BP for snacks, drinks, breakfast sandwiches (yum!), very convenient. There are two great restaurants open year round, joes friendly tavern and empire pizza. We would be very happy to stay here again and will recommend it to friends.

I requested a price match through Priceline, but Priceline required the hotel owner to approve it…read more The hotel owner refused, telling me directly that they do not follow Priceline's price-match or best-price-guarantee policies. This raises a serious question: If the hotel does not honor Priceline's policies, why is it listed on Priceline? And why does Priceline allow a hotel that ignores its guarantees to remain on the platform? This feels like a failure on both sides and is very misleading to consumers. Below is the text message I received from the hotel (all personal identifiers removed to protect privacy):