Stopped here on a recent Saturday night and the place was packed! There was a line and only 3 people working so it was a bit of a wait but not horrible and it gave me plenty of time to think about what to order. There were way too many options and I must've changed my mind at least five times before settling on the coffee lovers. This is coffee ice cream with almonds (which I substituted with walnuts), Heath bar pieces and caramel sauce. I asked for only a little bit of caramel and honestly it wasn't as sweet as I thought it would be. I also ordered a birthday cake remix and waffle cone cup which the nicely wrapped so it wouldn't break and got everything to go. The place was very clean and the workers were working hard. Two small or "like it" as they call it and the waffle cup were a little over $20 so it's certainly not an inexpensive treat but it was Good and refreshing. They have a club you can join which gives you discounts on future visits. read more

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Completely forgot to take a picture of my ice cream because I took it to go, and by the time I got home it was starting to melt (Thanks a lot South Florida heat). But I ordered a Like It size Vanilla with a brownie and fudge and it hit the spot! I stopped by on a Sunday evening and there was a good amount of parking even though this part of the shopping center seemed pretty busy. There were some people sitting both outside and inside and a small line of two small groups ahead of me. Even though there were only 2 employees, the line moved pretty quickly. When it was my turn to order, the employee was very nice and bubbly. I usually always order the same thing, but this time wanted to try a few flavors to see if maybe I would change my mind. (Spoiler alert: I didn't) It was great as usual, wait time wasn't too long and the staff were both nice so overall a good experience. read more

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We like cold stone if you are in the mood for a premium scoop made to order right in front of your very own eyes. The flavors are great, and you can choose from a myriad of toppings. The vibe is pretty much take out, but there are benches and tables outside. read more

Cold Stone Creamery - Toppings bar - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

Rude staff I explain my first time and she would not show is what to do if you don't like your job leave

Two years in a row that I've ordered a custom made birthday cake and nothing but problems both times. Last year I ordered a cake online a week before the birthday party. My card was charged. Got email confirmation. Went to the store to pick it up and surprise! no cake because they were 'having problems with their website' and never received the order. They had some other options in the freezer. I just grabbed another cake different flavor, size, no birthday message...disappointing but let it go. Fast forward to last week, I ordered another cake online and knowing what happened last year, I waited until a couple of days before pick-up date and called the store to reconfirm the order was received and went over flavors, toppings and so on. Well, surprise! the order was handed to another person! The other person's order was a different size, different flavor. We were offered a refund, yes ...but we needed the cake! They had to again, scramble to find a cake similar en size...completely different flavors again...we got a $7 refund which apparently was the difference in price between custom made and regular cakes and some ice cream cookies which we didnt ask for. I called the store once my husband left the place to speak with a manager and the attitude that I got from the employee was unacceptable. It sounded like 'well, there's too many Marias and we gave it to the wrong Maria... the issue was fixed and we even got you $7 back and cookies'... Really? So you're telling me there is not a reliable and efficient system to make sure orders are given to the right recipients? I won't say that 'I'm never going to that place again' because I will go for sure...We always go before or after movies...but management can definitely do better with online orders, procesures and service. read more

walked in knowing what we wanted it was done fast and the staff was super nice. great location we got the barbie ice-cream cotton candy with sprinkles and. cookies so delicious clean and friendly. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

We have frequented Cold Stones in many locations and have always had a variety of vegan sorbet options. This location however only offers one option, lemon. It was good but sweeter than normal for us. We are grateful that there was an option but not so happy that there wasn't more than one. In any case we ate the lemonade sorbet and we were satisfied with our service. For vegans there is an option here. Not many. I'm giving four stars for the service, Cleanliness and that they have something here that was dairy free. read more

Cold Stone Creamery - Entry view - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

Coldstone is the ice cream equivalent of winning the lottery while riding a unicorn! The flavors are so rich and creamy, I'm pretty sure they're made by magical ice cream elves. The mix-ins are like a party in my mouth, and everyone's invited. If you haven't tried their Cake Batter flavor, you're basically missing out on the meaning of life. Plus, watching them mix your ice cream on that cold slab is like watching an edible episode of 'Iron Chef.' Five stars, and a brain freeze worth every second! Lani was great read more

Love this place! Great spot for delicious ice cream. They have such a variety of flavors and cakes ready to buy. I always get the birthday cake and my kids love the usual chocolate with sprinkles. read more

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Love this place. Always fast service and delicious ice cream with great mix in options! read more

Cold Stone Creamery - Ice cream options - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

Delicious ice cream and Maria offered great friendly service. Even when about to close, served us with a smile read more

Cold Stone Creamery - Icecream - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

Friendly staff even when the place fills up right before closing. Plenty of parking. Portions are decent. Love the ice cream combos.

Ordered the Lucky Charms ice cream. I love Lucky Charms so for me it was excellent. This location is better than the others I've been to. They each make their ice cream in house, so they will not all be 100% exact. Will definitely be back. read more

Very small place and tends to get crowded after the movies let out. The location is in a plaza that has very little parking in front of the store and a narrow street so be very careful parking and trying to leave. This location is usually clean and the staff are friendly. If it's your first time be sure to download the app and signup so you get a freebie or coupon. Ice cream can be a bit pricey but it's the experience of watching them mix your ice cream on a cold stone slab before putting it into a tiny cup and serving it up to you. There are a couple small but trendy restaurants in this plaza. read more

I absolutely love asias service!! she was so kind and patient. coming back for her for sure!!

We love coming to this Cold Stone Location! We've been coming here for years!!! Ice cream makers are super friendly and it's just a nice family vibe here!! read more

As always is delicious. The staff very friendly I went this time to pick a cake up. Everything was smooth and easy read more

Love the ice cream here its the best! The workers are so nice and friendly. The ambiance is very welcoming.

food is quite good and the service is even better. The ambiance is quite nice. The ice cream is very exquisite and so yummer.

I love my local cold stone! Staff is always friendly and every time I walk in the place smells great!

Stopped in for some frozen happiness. Waiting to be helped both employees disappear in to the back. End up waiting another 10min, then another young lady comes out no acknowledgement, another patron walks in and queues up behind me. The young lady requests help with the Uber orders, which appear to have been queuing up as well. Then 4 more employees pile out, 3 join in on the Uber orders and one gentleman asked if I was being helped. I politely replied, no and he began to make our treats. As I am waiting to pay I notice fruit files lining the glass case where the toppings are held. I'm not talking about one or two, but more like 15+. If I would have seen them prior to placing my order, I would not have ordered at all. If fruit flies are an issue I can imagine what other pests may be lurking about and question the cleanliness of the restaurant. I am giving 2 stars because the gentleman who helped did so efficiently and with a smile. TTFN. read more

Cold Stone Creamery - Fruit fly in the topping case. - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

friendly staff and the line moves fast even after the movies let out. It's my sons favorite late night snack!

One of my favorite eateries in the world and my favorite ice cream ever! The staff are very nice, too. I moved here from Maryland 3 years ago and found you so sweet! read more

Every time you order they mess up Your order it's like they just can't get it right I would give zero but doesn't let me pick that option read more

Awesome place with delicious ice cream! Customer service at its best! I come here often and I always get the same professional service!

Good service! Always give correct orders! Friendly staff! Always yummy! Clean and family friendly.

I LOVE ME A GOOD MUD PIE MOJO!!!! This chain of delicious hand crafted ice creams has stolen my heart and my wallet in the best way possible. Unlike other locations, this Cold Stone has heavy foot traffic bc of its location yet they still always come thru with the chocolate dipped waffle bowls... fresh and crunchy time after time. Well prepared and expertly trained, these ice cream ninjas always put a smile on my face. Depending on the day and time you come in is more or less whether you're in line for 15-20 mins or the only one ordering but since I work against the grain and set my own rules... I usually never go at peak hours or weekends. Not sure how they do it but this location always delivers the best Cold Stone treats... maybe it's the lighting, the ambience or maybe I'm just a fatty. Only thing I wish is they had waffle bowls with nuts but beggars can't be choosers... not in this economy. read more

SWEAT IN MY ICECREAM??? Ok I went in today and a short black lady helped me. She has an ATTITUDE. Like a bad one. As she was making my ice cream, i see her SWEAT FALL IN FROM HER FOREHEAD. This lady was sweating more than an animal. This was absolutely disgusting and I would like to know how to go about getting a refund. Not only a refund, but making sure it's known the quality of their employees! This lady was really testing me with her attitude. read more

favorite cold stone location!! always fast and friendly service and the ice cream is so good

Sunday night ice-cream run couldn't have been any better than at this Cold Stone location. It was a fairly busy night, but the staff (three total) was friendly and competent. To the extent that the young man who took care of us (he will remain nameless because I don't know if he'd get in trouble) flipped the ice-cream balls in the air like I've never seen! He's just AWESOME! The ice-cream was cold and delish as expected from this chain, and my brownie was baked to perfection. The place was clean, including the restroom. We will definitely return. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

Never again.... it's not the point things happen it's the way we handle those things! If you have to have Cold Stone this one is not the one. Placed an order Thursday night for a Saturday 12:15 pick up. Order was lost. I saw the generic cake I received was a little smaller than what I imagined so I asked if I could pay extra for the bigger one. The answer was "No, because that would mess up the inventory." Hmmmm, what inventory? My order was lost! So I left with my small cake and no well wishes written on it for the order was lost. What you have lost is a customer as the way you treat a customer still has a good amount of importance to me. read more

Oh my gosh, what can I say!! I had never gone to a Cold Stone before but a friend talked me into going..... Oh joy, what's so special? Well... For the first thing, before I even walked in, the smell of the place was AMAZING! I could smell the waffle cones and the sweetness..... Had my mouth watering! Secondly, the store itself was well organized...beautiful cakes on display in the front and yes, I bought one! Staff was extremely friendly and super helpful! They were happy to answer my questions (I had a lot! So many choices!) My recommendation is to ask for Theresa....she's the best but they're all super friendly and welcoming! read more

Always a pleasure to visit there and The choices are vast Worth the calories and just the right amount of serving

the ice cream is what you expect, however the two girls working there during the closing shift could not be more dull and overall uninviting. It was as if my presence was an inconvenience to them. News flash, you work in customer service; it's okay to smile read more

i love their coffee ice cream, perfect texture and great service. the ambiance is very friendly.

love this place it's so amazing and delicious I always come here. the service is amazing. and the ambiance is so good too.

The ice cream at Cold Stone is always consistently good in my opinion. It's the service at the locations that really makes or breaks a Cold Stone for me. Unfortunately, this location has sort of failed in the service department the last few times that I have gone here. I always seem to be served by teenage girls who could clearly care less that they could potentially make my day with their amazing ice cream combinations. I actually think my last trip I didn't even get a smile, just a "what do you want?" Luckily for this location, it is very convenient to my house, so I will likely be back. However, they could definitely use a refresher course on customer service skills! read more

It was the worse experience ever, my son had a hair in his ice cream and when I calleed the girl said she cant do anything about it. Totally Unacceptable and unprofessional than I ask for a manager and she told me there is no manager on duty tonight. read more

Cold Stone Creamery - Worst experience experience, my son's ice cream had a hair in it. - Ice Cream & Frozen Yogurt Near Me - Davie, Florida

The ice cream is great! However, this place closes at ten right? It was around 9:45 and the door was unlocked. We went in to get ice cream and she said that they are closed!Disappointment for the children. read more

This place has been around ever since I remember. It's always stayed consistent however as of late it needs more energetic employees. The ice cream itself has always been on point however which always makes it a good experience read more