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    Cold Stone Creamery

    3.1 (92 reviews)
    Closed 11:00 am - 10:00 pm
    Updated over 3 months ago

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    Ice cream
    Rosy F.

    Deliciousness! Will not disappoint. Big enough to be shared, several flavors to choose from.

    Cakes
    Stephanie A.

    This is the only location I visit for Cold Stone ice cream. Even though there's a closer store to me, I prefer driving to this one because they always have everything I need, and the staff is super nice. Whenever I need a last-minute cake or something quick for a birthday, their cake lobby freezer is always fully stocked. The cakes are delicious, and I highly recommend trying them--my personal favorite is the Midnight Delight. In addition to their amazing cakes, their ice cream is top-notch, and they always have waffle cones, which are a must for my Chocolate Devotion! The manager, Teayana, is super helpful, and the staff, including the welcoming supervisors, specially Jennifer, is always great. The place is always clean, and it has a very nice atmosphere, perfect for coming with friends, partners, or kids. I definitely recommend this Cold Stone location!

    Burnt Waffle Cone
    J M.

    Always love Cold Stone. But this location is falling apart. Slow Service with employee that does not want to be there. Specifically this tall guy with a beard. The ice creams buckets mostly empty. Barely mixed the cookies into the ice cream. Scrapped the bottom of the bucket for ice cream. I asked if there was more in the freezer and totally ignored me. Told him the waffle cone is burnt and said he had no other one. Horrible experience!

    Cold Stone employee
    Pan D.

    Had a wild experience at this Cold Stone yesterday. Had already waited in line for 20 mins while one employee [male] worked down a long line (and still growing) of in-store customers and the other employee [female] filled take-out orders. Was just about to ask if the female employee could take a brief pause to help some of us in line when a mom with a toddler who was next in line asked instead. That's when the Cold Stone employee started her villain story. Here's the play-by-play: Customer: "Hi, my son isn't doing any mix-ins, is there any way you can give us have a scoop of ice cream because he has been waiting 20 minutes and is starting to lose it?" Cold Stone employee snapping her head around as aggressively as the girl from The Ring: "He should learn some patience!!" Customer, clearly stunned and wondering if she misheard the ridiculous reply: "Are you talking about the 2 year old who has been patiently waiting in line for 20 minutes while you fill take-out orders?" Cold Stone employee, somehow managing to get even less professional: "Hasn't been 20 minutes." (It had). "And there's only 2 of us here so time for him to learn some patience!!" Customer, staring back blankly: "What's your name?" Cold Stone employee: "I'm not giving you my name." Then she turned back and made a scene of filling another 5 take-out orders while the line grew behind us all. When I spoke to the mom with the toddler to tell her that the situation and reaction were both wildly unprofessional, the Cold Stone employee came back out from the back and continued ranting about 2 year olds and patience. At the ice cream store. While the toddler stared at her obviously confused and probably scared. At no point, did she check herself. While she was absolutely wrecking herself. Unless Cold Stone decided to hire the Abominable Snow Monster as a marketing tactic, they should really think about who they have working at their stores. Cussing out a mom and her 2 year old is not giving cheery ice cream vibes to anybody in the shop. Summary: SKIP THIS Cold Stone. Villain working the counter. But if you have to risk going in for an emergency, do everyone a favor and toss the Abominable Snow Monster back in the freezer where she belongs.

    Browine A La Cold Stone
    Gerry L.

    Cold stone creamery has been around the 305 for almost twenty years. Here you can choose any flavor of ice cream and add any toppings you wish. I got the chocolate devotion which includes chocolate ice cream, brownies, fudge, and for extra mini M&Ms. Then they take it and smash all the flavors on top of a frozen counter. It was good but I felt it was not freshly made ice cream, it had an artificial taste.

    I'm very disappointed with how my recent order was handled. I placed an order on Sunday for a specific cake, scheduled for pick-up on Monday at 3 PM. When I arrived at 4:30 PM, I was told my cake hadn't even been made. Then the manager informed me, quite bluntly, that they didn't have the flavor I ordered. No apology was given, nor any real effort to make things right. She blamed the error on the cake maker not picking up the order, but there was no accountability taken. She simply offered me two other flavors, so I accepted one just to have something to show for my order. However, it wasn't what I wanted, and the entire experience felt like my business didn't matter. I will never order from this location again. I paid full price for a cake I never would have ordered--it's simply not right. Experiences like this make it feel like the hospitality industry is dead. There was no courtesy, no apology, and no sense that my experience mattered at all.

    Icecream
    Samantha R.

    I love coming here, the service felt super friendly and welcoming ! definitely will be coming back the food is always amazing you can never go wrong with ice cream. I got there new seasonal ice cream the despicamallow"for the new despicable me movie I loved it! 10/10! Store was super tidy, the atmosphere is very calm , great to come in big groups !

    What's with the lines?!

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    3 months ago

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    1 year ago

    Went to this location recently and Chris provides great service and excellent cakes !!! highly recommended!!!'n

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    1 year ago

    Everything about the place was great; the service, the ice cream, and the environment. highly recommended.

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