I had been craving a sweet treat so I stopped into Coldstone this past Sunday. I was instantly hit with a smell of deliciousness and cleaning products. We were welcomed and greeted warmly by the employees and upon ordering one employee was heavily cleaning machines and scrubbing the walls. This is rarely something you see, so it was nice to know how well kept they keep the store. Our sundaes were absolutely delicious and a fair price. I always forget we have a Coldstone, but I'll definitely be back soon! read more

It was as it was. As expected. Nothing bad just not good. Gone are the days of welcome however it was very busy. The price point I feel is one of the best for chains around. The seating was it always is but the ice cream a good treat. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Savannah, Georgia

Stone cold is probably my favorite ice cream so I may be a little bit biased as the ice cream always a 5 so this really comes down to just service and atmosphere. Overall, the young gentleman behind the colors that our orders as expected, no issues. This location's been here for a long time so it's small but clean ana convenient after eating at nearby restaurant for lunch or dinner. read more

This Cold Stone is located in the Twelve Oaks Shopping plaza in between Publix and a nail salon, tucked away in a little corner. I'm torn on my review because although their ice-cream is always tasty the customer service is consistently lacking. I am very aware that Covid had a huge impact on the service industry but this problem predates Covid. It may have simply exacerbated the issue. The workers always seem annoyed that you have walked in and it shows in the way your food is prepared. I'm not sure if the older Indian man is the owner or the manager but him in particular seems to be very unhappy everytime the bell goes off. On this visit the store was fairly empty. One table inside had 2 guests eating their ice-cream and one person was placing their order. As I walked up to the counter I was not greeted or even spoken to. He simply just stared at me. At this point I just want to place my order and be on my way. The mix ins that come with my order were non existent, I ordered the gotta have it and basically received the ice-cream with no nuts or brownie. When I commented, the Indian man visibly rolled his eyes and tossed additional toppings as if my request was a huge inconvenience. Again, I enjoy the ice-cream but I won't visit again because of the customer service. I can't see myself spending money where I feel like a burden and inconvenience. read more

I really like the variety of Cold Stone from the Ice cream to the mix-ins.... Most of the staff are really friendly and the mix-in to ice cream ratio works. I'm not sure if the Indian gentleman I didn't get his name is the owner or the manger but he always seems to give the least amount of mix-ins ever. For example He put 1 Oreo in my Gotta have it size "Pie Who Loved Me"... I'm not asking for the kitchen sink but definitely a more even ratio. My ice cream literally had specks in it.... I enjoy the points and everything else. Just want what I'm used to. read more

The ice was a great idea for outing . The service was a little slow but the weather was nice enough to sit outside and enjoy the treat. read more

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It's been a few years since we were here. Still over-priced, over-creamy, over-sweetened, Leopold's has nothing to worry about.

Really fast and delicious custom ice cream cakes. One day turn around and turned out delicious!

Chocolate, ice cream, and candies oh my!! You can never go wrong with ice cream here at Cold Stone Creamery. Every time im here at this establishment, I really do want to try every flavor on the menu. I sometimes eat ice cream in the winter time. I order the Germanchoclatekake which is soo good, taste just like german chocolate cake mixed with chocolate ice cream top with coconut. It's awesome flavors will give you cold thrills in your mouth I have a fondness for apple pie, and it's so great to see they have an ice cream named after it. You can also substitute stuff you don't like for something else that suits your taste. There's so many different candies, fruits, cookies, nuts, and chocolate bars that you can mash in with your ice cream. There's twix, gummie bears, coconut, chocolate chip cookies, kit kat, strawberry, almonds, pecan etc..All these wonderful goodies to mix in with with your ice cream. read more

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So I came hoping to get some Ice-cream. So the young lady was put my ice cream in a cup like I asked and once I go to give her my card to pay, she and an Indian dude tell me that they only accept cash that day. Mind you, no one told me this prior to me even asking for the ice cream i wanted. How was I supposed to know? The Indian guy then tells me that he's sorry and told me to put my ice cream in the trash behind me. Horrible customer service. Hey Mr Indian man (I couldn't get his name), I hope you're reading this, you're a real JERK! Good luck in life loser!!! read more

Couldn't even make the ice cream correctly even thouugh the directions are RIGHT BEHIND YOU!

We love Cold Stone ice cream and frozen yogurt! It is delicious and so much fun to pick out the items to mix in. Since I have gone dairy-free, I love the raspberry frozen yogurt with dark chocolate shavings and pecans or almonds mixed in. My husband had tried many different flavors of ice creams and mix ins. read more

Just like other Cold Stones... Yes, the staff is friendly. & yes you...pick the ice cream...then the ingredients...then the toppings...in a freshly baked waffle cone. Then you ask...what...you want $5 for a scoop of ice cream in a waffle cone!!! Then you think...wait a minute is that mixing ritual sanitary? If you just take the plain ice cream it is usually blander than at many other ice cream parlors. If you begin to add toppings to make it taste better the price soars. As you may guess I only eat ice cream occasionally. Then again as you may guess, I am not 50 pounds overweight, with super high cholesterol. read more

Extremely friendly staff and they all worked great together to keep the line moving. Excellent ice cream and will be back again.

Mint, Mint Chocolate Chip is awesome! Mint ice cream, mini chips, hot fudge syrup and a rich brownie! If you love mint and chocolate...this is a MUST HAVE! My hubby loves the Oreo cookie Filling, Sweet Cream! read more

This shit bussin bussin. ice creams always a bop and the dude was extremely friendly and clean which is important especially now with covid

This place is terrible and it's probably because of the new Indian guy that works there. I placed an order on Uber eats and couldn't edit it in the App Store called him immediately upon placing the order and he refused to accommodate My simple request to have the sprinkles on the side. Who has terrible customer service during COVID-19? He is the prime example of why I will never spend money at this establishment again! There are too many other great ice cream shops in Savannah for this chain to have an asshole working at it..... read more

Great customer service. Staff poured out of the back to make sure there was a very short wait time. Kudos to the management.

I just love coming here. The best in Savannah. Workers are so nice and lovely. I always tip cause they just always make me satisfied and happy. A way to my heart is icecream.. a way to my soul is a lot of icecream and great customer service. I always mix French vanilla and coffee... my jaw drops, I become a kid then...The excitement I get it's soooo much icecream they put in my cup. I would definitely recommend anyone who loves icecream to go here.. you won't be disappointed, I promise. I'm probably gonna go after I type this. I'm starting to crave for some read more

I love the Cold Stone Creamery ice cream. A bit much, but wow it hits the spot.

Great ice cream as always. The brownies were a little stale. Does not compare to my favorite cold stone location in Hiram.