I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.

We recently worked with Twin Home Buyer and had a great experience. Their team was professional and…read morevery helpful throughout the process. Payment was made promptly, and everything went smoothly. A great company to work with -- highly recommended!

It is always a pleasure to work with these great folks, very upfront the most honest people you…read morewill ever meet. Pleasure to have met you and the team.

It was a pleasure to work with Maxine and Michelle. I left everything up to them to sell my house…read more I stepped back and let them do what needed to be done to get the best price in a declining real estate market. They went above and beyond to prepare my house for sale, which sold in five days at a higher than asking price. They are very professional and easy to work with. I highly recommend Dumas and Company for your real estate needs.

Paul Dumas is friendly and professional. Sometimes he's a little forgetful, but it's usually not a…read morebig deal because he remembers the important stuff. He and his staff has always been courteous and friendly. Dumas & Company do their jobs well as property managers.

Update: I got the following message from Ann P who I suspect is the branch manager…read more "I'm sorry your experience was not satisfactory. However, the information in your review is incorrect, with all due respect. First, the wire instructions were confirmed. Christina asked her Jr. Escrow Officer to confirm with you, which she did. When you inquired a 2nd and 3rd time, Christina acknowledged and responded that all was correct. In fact, Christina responded to all your emails and most of your calls. Because of the volume, she did let a few repetitive calls stay in voice-mail. She never refused to talk with you, she just couldn't always take your calls at the time you called. She did have a number of transactions at the time, some with tighter deadlines than your file. Next, Christina and her team must follow instructions from the client. Everything Christina did, including timing and scheduling of sending documents and the signing, were per instructions given to her from the client. James Han, the Notary, had other appointments and since you refused to sign the documents due to an unanswered question for the Lender, James had to reschedule with you. Christina only informed James that time was of the essence due to deadlines. She did not in any way pressure urgency to overlook explanation and reading of the documents. That's confirmed. Last, the positive reviews come from only a small handful of several very happy clients of Christina's. She is known for her exceptional work, response time, accuracy and service. She and the company have never, nor would ever, accept "Kick-backs" as you suggest. We understand that buying a house is stressful and with the addition of COVID 19, even more so. However, this review is unwarranted and unjust due to a complete misunderstanding of what Christina was required to do in her job. Again, we are sorry you had a bad experience, but to blame Christina and the Company is simply unfair." My response: I think a true review from a buyer or a seller would have enabled me to make an informed decision to not go ahead with Old Republic San Carlos. I hope this extra information helps others with their decision. With all due respect, I can confirm that Netane, the junior escrow officer, only called me to confirm that Old Republic received the signed paperwork and that we were going to the bank the next day to wire funds. At no point in time did Netane confirm the actual wire instructions or account we should wire to. Christina told us on the phone, on more than one occassion, that she was too busy to talk to us and didn't offer an alternate time to talk. In that sense, she did refuse to talk. Ann claims I made "repetitive calls" but I have called Christina roughly 4-5 times during our approximately 35 day escrow period. James Han specifically told us he had to let Christina know, very assertively, that the pressure that we were put under was unnecessary. You cannot invalidate our terrible experience of going through the closing process with your company with the inaccurate statements made above. I also don't want to go over each and every incorrect statement being made above, nor do I have the time for it. I stand by my review. I think a business that is so unwilling to accept feedback from a paying customer has already shown it's intentions. Please don't threaten to take down or change reviews of your paying clients. They deserve to post their opinion and truthful experience.

I can't say enough about Christina at ORTC...I was very worried when my escrow officer left awhile…read moreago and I was referred to Christina..but all of that disappeared the first time I worked with her.. Her response time is second to none, her efficiency is perfect..she's excellent at problem solving and even answers on the weekend! I highly recommend Christina!

If you want to put your home on the market, make it painless, and have a quick process, Viv is the…read moreright agent for you. Viv has a special talent and deep knowledge of the Bay Area housing market. I cannot recommend her highly enough! I've known her for many years and have connected her with my friends in the Peninsula to trust them in their listings. I initially met her when she helped my daughter and brother look at investment properties back in 2014 and she was very patient and very energetic. Viv, was always in the back of my mind to recommend her to my family and friends. Two of them just purchased from Viv within the last year. Viv is the perfect blend of professionalism and has a genuine character. I just referred a friend last year (2019) and my friend put her house on the market in August 2020. It was sold in 4 days.!!!! I was so happy to hear that my friend was beyond ecstatic working with Viv and she exceeded any expectations she had for selling her home. Viv guided her through getting the house ready to list and was very organized in the entire process. I look forward to referring future friends and family to Viv.

Buying a home is stressful enough! All the open houses, making the offers, and finally a ton of…read morepaperwork. Viv Kelvin helped me navigate all of that with such patients intentionality and professionalism. We were in the market to buy my mother a condo, and Viv helped us every step of the way. Who better to and trust the purchase of my mother's condo then Viv Kelvin! She is the best of the best!

My siblings and I closed on the sale of our childhood home yesterday. Selling the home was a very…read moreemotional experience. The professionals at Guide Real Estate made the experience palpable to me at least. We interviewed several realtors and when the interview with Guide was completed we already knew which direction we were going to go in despite still having to interview one more realtor. Prior to listing the home we had an estate sale. After the estate sale we literally stepped back and watch Guide Realtors take over. The Lehr's were fantastic. Alex and Drew priced the home for a quick sale. Denise Lehr coordinated the donation and/or disposal of all personal belongings that were left over after the sale. After the house was empty, Denise along with Katie coordinated with contractors to prepare the home for sale. They coordinated exterior and interior painting, upgrades to interior lighting, removal of all carpeting and refinishing the original 80 year old hardwood floors. Eric helped to keep us on track by insuring that all documentation was completed and signed on time. Once Guide Realty stepped in we were able to step back and let them take control. I can't recall the exact timing but the home had multiple offers after only one open house. With Alex's guidance we countered the offer and ultimately sold the home at $115,000 over listed price. Thank you so much Alex, Drew, Denise, Katie, and Eric.

They were wonderful to work with in the sake of our family home. Very knowledgeable, thorough, and…read moreprepared for everything that occurred during the process. From day one we knew they were the right real estate company for us. Handled all aspects of improvements prior to sale and did great job of marketing property. Home went on the market and was sold in less than a week. If you need a reliable team on your side for the sake or purchase of property you should definitely check out Guide Real Estate.

Experience has been really good. Any time I report issues, Armin Bajramovic is super helpful and…read moreresolves issue really quick.

I reported issues with my fridge in the morning and Justin W came within an hour and a half…read more He was super helpful and explained what happened with the fridge, what he was doing and best practices to prevent issues going forward. Very helpful, thanks!

during the process of closing on our new home, hubby and i frequented this office to meet with our…read moreescrow officer, sign paperwork, and pick up keys. the office is in a convenient location, very close to downtown san carlos. it shares the same building as a dental office and engineering firm, so be sure to go to the 3rd floor if you're coming to visit chicago title. each time we came to this office, we were greeted promptly, offered water or coffee, and given their large conference room to sit and do business. the staff was always very courteous and professional. in terms of correspondence, they were always very prompt in returning our phone calls and emails, although we felt that on occasion, some of the staff got their wires crossed, especially since we dealt with 3 or 4 different staff members during the process. i generally have no complaints about working with them, since everything was fairly smooth and pain-free. a few caveats: -the address can be deceiving on your GPS device, as i have frequently been pointed to the corner of san carlos & el camino, instead of belmont & el camino (the correct location). -parking lot is very small, and the entrance can be easily missed while driving south on el camino, unless you know exactly where to turn in.

I am a Realtor@ working with buyers and sellers. The tile /escrow officers are very attentive to my…read moreclients and this escrow needs. In particular Victoria Rodriques has worked with my clients and they have all spoken highly of her when I go back to critique my team performance. I say team because all aspects of the escrow process are reflective of my ability to select top notch team players including inspectors and lenders to perform a stress free and seamless process.. Chicago Title is part of the team that always hits home runs !! ... Also kudos to Jeremy Clark.

As first-time clients, we paid for this tax service expecting professional accuracy and proper…read morehandling. Instead, a serious error occurred when the wrong SSN for my husband was entered. We were later told the accountant was not their regular staff, but that does not remove the business's responsibility for work done under their name. Despite the clear mistake and inconvenience caused, there was no refund and no compensation offered. I am sharing this as a warning to others to be very cautious when using this service. Based on this experience, we will not be coming back. Overall, extremely poor accountability and disappointing service for a paid professional tax preparation service. Not worth lining up for--poor experience and not worth the time

i am very disappointed with the service we received. We spent nearly the entire day at the office…read more(from early morning until late afternoon), only to have our tax return initially rejected due to an incorrect SSN entry made by the preparer. This indicates a lack of proper intake procedure and basic verification before filing. We were later informed that the preparer handling our case was not regular staff, which raises concern about supervision and quality control. Regardless, the office is responsible for ensuring all filings are accurately reviewed before submission. As first time clients, we relied on this office for guidance and accurancy, yet we experienced poor organization, repeated delays and avoidable mistakes. Even after re- filling, the process caused unnecessary stress and wasted a significant amount of our time. While the issues was eventually corrected, we were told there would be no refund no compensation, despite the significant time wasted and the clear service error. Overall service was unprofessional, involved poor communication, avoidable mistake and inefficient. I would not recommend this office to others without significant improvement in their intake and review process. Don't be misled by the hype or long lines-service quality did not match expectations.