My old water heater finally died on Xmas Eve. Being broke from the holiday, I searched marketplace…read morefor a cheap replacement. I came across a listing placed by Sean Sullivan of McLaughlin Appliances. The ad read: "Brand new has a small dent in the top Hold air pressure just fine. Cash only and no delivery Price Price is firm All sales final" Asking price was $150. Great luck I thought. I picked up the water heater the day after Xmas and started to install it the following day. Following the installation instructions from the manual, I got to the stage of filling the tank. When the water reached the height of the top heating element, water started cascading out. I quickly shut the water off and opened the compartment and to my surprise, the top heating element was missing! Now the insulation is drenched and the electrical components for the bottom element are wet. Got a wet vac to dry out what I could and pointed a blast heater at it to dry it out completely. I purchased a new heating element, installed it, and continued to fill the tank only to discover the pressure relief valve leaks! I robbed the one from my old tank, finished the installation, and messaged Sean about the issue. The ad says: "Holds air fine". How can the tank hold air if one of the elements is missing and the pressure relief valve is defective and leaks? Sean saw the message but never responded. If this shady, misleading, lie by omission is typical of this company, I highly recommend going elsewhere. A "good deal" will end up being not so good and quite a headache not worth dealing with... I wish I could give this a zero star ratin. UPDATE: After reading McLaughlins reply, I feel an update is deserve. they state that Sean does not work for them nor is the water heater theirs. They also state that they went through Sean's messages and my message was no where to be found. Well, check the pics I just added. Sean saw my message and most likely deleted it before showing you his phone. He is lying to you. If you don't want to get a reputation for being shady, maybe don't have shady people doing business out of your facility.

We have used McLaughlin Appliance for years for both service and purchasing appliances. When we…read moreowned apartment buildings, we bought several used items from stoves, washer/dryers, fridges, etc. as they offered a 10% landlord discount. Even for our own houses we have purchased washer/dryers, and fridges. They purchase gently used/scratch & dent and go through them to refurbish. We have never had an issue with items purchased from them. If you need a particular item (black gas stove) and they don't have it, call and talk to Carrie or Rose and they will put you on a list if one comes up. Their inventory turns over quick so if you see it, grab it, as it will be gone while you ruminate! Sean is the service guy and he is damn good. They are honest and fairly priced on service work. He has cobbled our washer/dryer stackable back together for many years and will do his best to repair instead of try to just sell you a new one. Sean was at our house this week repairing a burner on our 20+ yr gas stove. Got it done and will be back for a part he had to order for oven on same stove. McLaughlin's is a fantastic, family run local business that we have used countless times over the years. They are the first ones we call when we need something appliance related. Can't recommend them enough!

Paul repairs all appliance at our rental properties and is reliable and very knowledgeable. I 100%…read morerecommend Paul.

It's been like pulling teeth with these guys, finally got bob in yesterday to install our dryer. He…read morecharged us $175 for about 45 minutes of labor and he didn't even reattach the flex hose to the outside vent, I found it just stuffed up inside the insulation.

This phone number is a Medicaid plan recruiter. Wish there was a way to give zero starsread more

Always responds promptly. Goes above and beyond to keep my ancient appliances running!read more

I called Seavey's to have a seal in my washing machine replace (bought at Seavey's). They made an…read moreappointment but had to cancel as the part was backordered. We set up another time and when I called to confirm the day before (twice) my call was not returned. I called the morning of the scheduled service and was told someone would be at my home between 12 - 7. I called at 5:00 to check in and was told nobody was coming. I talked to a nice woman who said Kim Seavey would call me back the next day. Kim Seavey was the woman whom I left messages with prior to that day and I was concerned that she was part of the problem. I was assured she would return my call the first thing the next day. No Call. Two weeks later, still no call and no part. I went to Seavey's to support local business. Thanks for nothing Kim Seavey.

Poor service from all points of the transaction. Tried to deliver damaged goods twice and wasted…read moreour time and cost us money. Never received the merchandise and had to chase after the refund. Owner could apparently care less.

Dan came out to my house and told me I was 90% of the way there In fixing my dishwasher. He helped…read moreme remove the broken water inlet valve and called the warehouse where I could pick up another. He then coached me on how to install it myself. I am not a handy guy but the encouragement and coaching he provided gave me the confidence to complete the job myself. He saved me money and empowered me. I couldn't recommend Metropolitan appliance repair more. They are honest, upfront and professional. Do yourself a favor, call these guys when needed. They are the best!

For starters they can answer their phone. I tried three times and the first message was the…read morebusiness was closed. Call two and three each had a message that they were building their voice mail.

The handyman of southern Maine Did a very good job. Your…read morejob will be perfect Small repair or project Highly recommend

The Handyman of Southern Maine is amazing. Thorough, professional responsive and honest. We have…read moredone other remodels before and Volkan was everything we hoped for and never experienced in the past. He takes pride in his work and it shows. He remodel our bathroom and we're so happy to working with him.Looking forward to our next project!