The service department needs a human service manager, not an AI robot…read more I choose Kirby Subaru, clear down on the border of Oxnard for our service simply because they are efficient, friendly, and knowledgeable. I've been put off by SLO Subaru's service department too many times. It's worth it to us to make the drive to Ventura where we are treated so kindly.

This was the worst service experience I have ever had. I brought my car in after another local shop…read morein SLO warned me that it was consuming oil at a rate that could indicate engine failure. I have an extended warranty, and I was explicitly told by a Subaru employee that they would be willing to work with my warranty company, so I trusted them to handle the situation. When I arrived, I was greeted by a rude staff member who spoke down to me and was incredibly dismissive of my concerns. I was understandably worried about the possibility of needing a full engine replacement, but I was assured they would take care of it. I called every day for four days asking for updates and whether they had contacted my warranty company. Each time, I got vague answers that they were "in the process" of working with the warranty. After leaving my car there for two full weeks, I found out that no repairs had been performed at all. No one ever called to approve work, no one told me my car did not qualify, and no one even contacted me to tell me to pick it up. When I spoke with my warranty company, I was told there is NO RECOND THAT SUBARU EVER REACHED OUT. The man named Jim, or possibly Jeff, at the Subaru service center was especially dismissive and unprofessional. I left two voicemails requesting an update after they had had the car for over a week and had to threaten speaking with a manager to get a callback. The whole experience made me feel ignored and brushed aside, and it was especially upsetting as a young college-aged woman trying to get help with a serious car problem. I would not trust this service center.

Bought a new Kona, last week. I'm very happy with it so far. Johnathan and Surge took good care of…read moreme. They didn't have the color I wanted, but were able to get me one in 2 days. Also got a fair price for my trade in

I had to have a squirrel removed from inside of my Hyundai Ioniq that squirrel was my nightmare…read more Yes they did an amazing job!!! My car was clean and DID NOT SMELL!! I am so greatful !!! These guys are super awesome!! If anyone wonders about an Ioniq- my 2020 Ioniq gets 55 MPG OR MORE!! Love this car!!!

I had a really positive experience with Evan. His attention to my needs as a buyer was never…read moreovershadowed by his interest in making the sale. He was able to answer questions and set things up even though I was a few hours out of town. All told it only took about an hour and a half to wrap up the deal on site. Nothing worse than sitting around forever in a dealership, so we were grateful for the expeditious process. I don't know why other dealers miss the fact that buyers don't want to be pressured but sales representatives would do well to take a page from Evan's playbook.

The communication skills of the entire staff is very poor. I got hung up on 5 times today when I…read morewas trying to talk to the manager. My daughter Meagan bought a Mercedes 2012 SUV . The sales person told her it was a diesel engine and that she should use diesel gas. So she put $150 in the Merceds! Needless to say the car got flushed but the check engine light comes on every time she gets gas.

Have consigned or sold cars to McCarthys for many years. Honest offers to purchase outright and…read morealso a great consignment program. Dealing with Chris is always easy. He is extremely knowledgeable.

Called to sell my 2019 VW Jetta. The person that answered the phone was apparently in a rush. They…read moresaid submit a review and they would get back to me. Heard nothing, called left two messages. Never heard back. Went to Toyota, sealed the deal for $12k. Toyota sold it a few days later.

Terrible service department - Service manager and writers are scammers. They failed to do vehicle…read moreupdates during routine service appointment then want to charge me a diagnosis fee for the service bulletin even though the vehicle is still under warranty Do not take your vehc here for service

I'm extremely disappointed with the way CB Chevrolet handled the warranty issue on my wife's…read morevehicle. The tail light failed due to moisture inside the sealed housing -- a clear manufacturing defect that should be covered under GM's warranty. Instead of helping, the dealership tried to blame me by claiming there was "paint on the housing," even though I have never painted or altered the vehicle in any way. To confirm, I took the vehicle to another Chevrolet dealership, and they verified there was no paint, no pre‑existing damage, and nothing that would make me responsible. It was simply a defective part. Despite this, CB Chevrolet doubled down on their incorrect assessment and even refused to service my vehicle because I disagreed with their claim. Because of their refusal to honor the warranty, we have now been without a vehicle for almost two weeks, and we are looking at over $2,000 out of pocket just to get the issue fixed -- something that should have been covered from the beginning. What makes this even more frustrating is that my family has been buying cars from this dealership since 2019. We expected honesty, professionalism, and support as loyal customers. Instead, we were met with blame, refusal of service, and a complete lack of accountability. CB Chevrolet failed us, and we will not be returning.

I have been shopping for a 2025 or 2026 Ford Maverick (Lariat Hybrid or Tremor) in Oxford White for…read morea couple of weeks, so I know this market pretty well. Early on Monday, June 15, 2026, before the dealership opened, I came across a Facebook Marketplace listing for that truck, lightly used, at Mullahey Ford, priced at $28,840. Facebook showed the ad had been posted Sunday afternoon, and I contacted the dealer within about 22 minutes of their Monday opening -- so the vehicle was almost certainly still available. The salesperson, Charles, told me the deal was real and said he would follow up in about 30 minutes. I clearly confirmed I wanted to buy the truck at the listed price. When Charles called back roughly 30 minutes later, he said the vehicle had already been sold -- hard to believe given the dealership had been open only minutes. When I checked Mullahey Ford's own website, the same truck was (and still is) listed at $39,080. Charles described the $28,840 figure as an "internet error in pricing." I've heard about dealers using this tactic to get people in and claiming it's an inexplicable error. It's inexcusable, and according to Ai and the California DMV, Illegal. I understand pricing mistakes can happen. What concerns me is the sequence: an advertised price, a confirmation that the deal was "real," and then -- within half an hour -- both a claim that the vehicle was sold and the same truck still listed at a price more than $10,000 higher on the dealer's own site. The Facebook ad shows the truck as a 2025 and Lariat is misspelled as Lariet. The dealer website shows the same truck as a 2026 with Lariat spelled correctly. I compared the mileage, color, options, images and it's the same truck. Unfortunately, the dealer left the VIN out of the Facebook ad, but I was able to find the listing on their website. As a buyer acting in good faith, I found the experience disappointing and would caution others to get any advertised price confirmed in writing before relying on it or trusting the dealership. I am composing a complaint with the California DMV, as this seems to be a clear example of bait-and-switch.

Mullahey Ford in Arryo Grande does it again, by bringing "the fun" back to the car buying…read moreexperience! This was not my first "go around" here (previously I purchased a used Mini Cooper JCW) but I am happy to report to you, my dearYelp review Readers, that purchasing my latest vehicle (a used Ford F-250 Super Duty Truck) was quite simply "a pleasure". I walked onto the lot not expecting to find a reasonably priced truck (ya...prices today are uncomfortably high...for everything, but especially for vehicles) and there she was...a "just reduced"white F-250 Super Duty Truck, waiting for me to find her. Actually...it was the Mullahey Ford Representative, Jim Beckman, who steered me in the right direction. Jim was exceptional...personable, knowledgeable, very "laidback", friendly and funny. Due to these qualities , our rapport was instantaneous. If you end up looking for a vehicle at this Dealership...find him...it will be worth your time! Within minutes of the introduction to this F-250...my family and I were on a test drive. Needless to say, it went very well. Getting back to the Dealership, Jim was all smiles and asked how the test drive went. I replied...well, it was okay (when in fact, it went fabulously). We both laughed...we also both knew...I wanted that truck! Before purchasing the truck, Jim allowed me to do my "due diligence" and let me take the vehicle to my local mechanic for a total inspection (nice!), which resulted in this F-250 Super Duty Truck getting a clean bill of health and the recommendation from my mechanic of..."at that price, BUY IT!" So....I did! Adrian in the Finance Dept., got me a decent rate for the small loan I needed after my down payment and the deal was done within 4 days (Saturday - Wednesday). The communication, regarding every step of the process was constant...I always knew what was going on. The few concerns that I had with the truck were taken care of, again...with a smile and I am delighted with my purchase. On this occasion (as before), in this Yelper's opinion, Mullahey Ford in Arryo Grande "brought the goods" so to speak, with the right vehicle, price, service and of course Jim Beckman...in order to truly earn this "highly recommend - looking for a vehicle, come on down and have a look" 5 Star review!

I visited Perry Ford recently due to a faulty tire sensor. I shared my concern with the service…read moredepartment because I needed to drive a long distance. Greg Lara and the service department provided the best service that I have ever received from any dealership. My family and I just wanted to say Thank You!

I come in for warranty service to fix issue that can lead to a crash and they added additional…read moreinspections unwanted inspections to build up charges,. Was able to remove added work, was not charged. Thanks!

We've bought our last four cars from Landis Auto Sales in San Luis Obispo - all Hondas - and we'll…read moreprobably buy our next one there too! Working with Scott Landis, the owner, is always a pleasure. He's honest, straightforward, and makes the whole process easy and stress-free. Our most recent purchase was a 2020 Honda Fit with only 10,000 miles - and we absolutely love it. It's surprisingly roomy, perfect for trips to the nursery or hauling musical instruments and gear to our gigs. Plus, the gas mileage is amazing - 41 mpg on the highway and high 30s in town. Great things really do come in small packages! Whenever any issue has come up, Scott has taken care of it immediately and without hassle. It's rare to find a car dealer you can truly trust, and Scott is one of them. Highly recommend!

I bought a super low mileage 2013 Tacoma from Scott with a rebuilt title. He was patient while I…read moredid my due diligence and research into the vehicle history. I don't live in town so he went out of his way by dropping it off and picking it up from the mechanic of my choice for inspection. The vehicle was absolutely spotless and got a rave review from the mechanic. He installed brand new Toyo tires for free, and when I decided I wanted the A/T's he called the shop and got me an appointment to swap them that day, free of charge. Scott was courteous and communicative throughout the whole process. I love my new truck and very much appreciate and trust Scott!