Called to sell my 2019 VW Jetta. The person that answered the phone was apparently in a rush. They said submit a review and they would get back to me. Heard nothing, called left two messages. Never heard back. Went to Toyota, sealed the deal for $12k. Toyota sold it a few days later. read more

Have consigned or sold cars to McCarthys for many years. Honest offers to purchase outright and also a great consignment program. Dealing with Chris is always easy. He is extremely knowledgeable. read more

Thank you, McCarthy's. I highly recommend McCarthy's if you're in the market for a used vehicle. Ask for Adam; he is very patient in answering all your questions. I love my car. read more

I love McCarthy's. They have an excellent variety of cars. I do not like dealing with salesmen in general but they are very different - - I worked with Adam he was very nice, kind, knowledgable, helpful and made the car buying experience very enjoyable. Thanks for my new car. I love it! read more

I live in SLO & received a quote to sell my beautiful seasonal roadster sports car. Under 50k miles, no damages, dents, always garaged and still kept under a car cover. The lowest area of the front bumper had typical little paint chips that other vehicles kick back. McCarthys did a full exterior and interior visual inspection & then ran the Carfax, and it showed only 4 weeks prior it was in an accident w/over $2.5k of front-end damages. So I told them the report is wrong and I wasn't even in Monterey, but I was told "in thousands of carfax it's never once been wrong so you are lying". I was almost speechless, and I pointed out then why does the bumper show 50k of road wear as you'd expect, instead of brand new perfect body work/ paint job if I'm hiding a full front end repair from just 4 weeks earlier, and also there was only 30 more miles between a supposed accident in Monterey on the report and the actual odometer. I was then told, "The report doesn't lie, but people do". I said the report is wrong and I aksed if they would contact carfax to help sort it out. I was told no and he laughed at me. I was shocked that someone would treat a potential customer this way, and also lack basic common sense at what they were seeing with their own two eyes. Horrible! They definitely didn't deserve the biz and sale comission. I got proof from Monterey police that my vehicle color, make, model, plate # and vin # Was Not the vehicle in the police accident report. The police provided me the involved car plate # which was 1-digit off from mine, color-different, make-differeent, model-different, vin#-different. Carfax person who created the data had entered the wrong plate #, and then all the other vehicle identifiers were input by automation and that's how carfax made the entire mixup. But carfax corrected it and I sold it privately for more $ and McCarthy got $0. I always have sold privately but thought I'd give them a try. Not a first time customer, no repeat business. Their loss because I enjoy switching out cars and own multiple cars at a time. read more

I'd give McCarthys 10 stars if I could. I worked with Chris on a vehicle (a converted van) purchase in June 2024. He created the best purchasing experience I have ever had. He answered every question I had, allowed me plenty of time to sit with the vehicle (even alone, eliminating any sales pressure), multiple test drives, and has to this day remained available for me if I have had questions. What a one-of-a-kind experience. McCarthy's fully inspected the vehicle, shared all information with me, and made sure every little thing was taken care of. The van still runs great today! I couldn't be happier. Over the first few months after purchasing, Chris checked in with me multiple times, which I have never experienced from anyone else. Truly incredible service. If I lived in the Central Coast, I would buy every car from McCarthys! read more

I have bought multiple cars from McCarthy's in SLO. Steve Snyder was my salesman during each and everyone of my car purchases. He always makes sure that we are taken care of during our car buying experience and all of our cars have been mechanically solid. I would recommend McCarthy's to anyone who is thinking of buying a used car. They have their cars checked out by a certified mechanic and they register all their vehicles with Car Fax. You can't go wrong with this kind of excellent customer service and quality of used vehicles. I have referred many of my friends and family to McCarthy's and I will continue to purchase many vehicles from them in the years to come. Our recent purchase was a very nice Toyota Corolla Hybrid and we get amazingly high gas mileage and it is in immaculate shape. McCarthy's is very fair in trading your car in and can offer lower interest loans if you need to finance. Thank you Steve Snyder and the McCarthy's for all your help to us and support in our great community. Matt Easterbrook Atascadero, California read more

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We bought a used car for our recent college graduate and can't recommend McCarthy's enough. As out-of-state parents, we relied on locals' recommendations and wanted to make sure we "gave back" and added our experience, as well. McCarthy's seems to specialize in high-quality, mostly sub-$20K cars. Each car is thoroughly inspected by a local mechanic and includes a CarFax report (which they helped to decipher). Unlike some of the dealers we visited, the cars were very well detailed and they seemed to take pride in that. McCarthy's itself offers a 90-day full-coverage warranty, and the third-party extended warranties they offer are only the top-tier available (i.e. the most stuff covered). The credit unions they work with are carefully selected. Everybody we dealt with (owner Mike McCarthy, Cody, and Jimi) was very low-pressure and helpful, from advice on picking a suitable car, warranty options/recommendations, and financing. The entire vibe seemed to be geared towards making sure the customer was happy with their purchase and the process, and, like a lot of San Luis Obispo, they were LGBTQ+ friendly. read more

We got a car really quickly and the customer service was great in person, but about 6 months after the purchase, our car has needed back to back repairs. We've spend about $5,000 on repairs for a car that was purchased at $9,000. We also realized after the fact that they weren't totally honest with us about purchasing Gap insurance and a warranty. We didn't want either of those things and I asked multiple times if we'd just be paying $9,000 for the car and I kept being reassured that that was the case...well it wasn't and now we are paying around $12,000 for a loan altogether which is very disappointing. read more

From the general manager Chris, to my personal salesman Steve, to Ozzie who works with you when you come back for warranty work, thank you for everything! I bought a nice Ford truck from here one year ago even though I live in Fresno. It was what I wanted. Driving here to get it was no problem because everyone working here made my buying experience easy! I wanted to write and leave this review though because after a year I had a couple of major electronics issues. I had bought the platinum plus warranty. I tried to get these issues fixed here in Fresno where I live. No dice! The dealership here in Fresno told me that for the two major issues that I wanted repaired my warranty would not cover them. I could not believe it but have lived long enough to know that most times it depends on who is helping you! I called Chris at McCarthy's in SLO. After hearing my sob story he told me that if I was willing to bring it back to SLO, he would take care of it for me. He did! He personally got involved with the warranty company and with the help of the Ford dealership in SLO, who performed the warranty work, everything was repaired back to new!! This car dealer.., and the guys who work here are the best. Period! Greg Fresno, CA read more

McCarthy's - Car Dealers Near Me - San Luis Obispo, California

Best car buying experience I've ever had. Jimi was friendly, helpful, and not pushy in the least. Financing was very easy since I'm already a SESLOC member. Cody and Rusty in financing were quick, professional, and friendly too. The whole process took about 90 minutes to drive off in the exact Toyota Tundra I'd been looking to purchase for years. read more

McCarthy's - 2017 Tundra - Car Dealers Near Me - San Luis Obispo, California

Macarthy's was absolutely wonderful. Jimi helped us find the perfect vehicle ...he went over and above taking care of us!!! People talk about being nervous buying used vehicle but buying from Macarthy's gets rid of that fear by checking their vehicles over and giving a 30 day warranty (free ) on the vehicle they sell. Cody is really helpful explaining all your options for an extended warranty if you like to purchase one. They are all super helpful and do not make you feel uncomfortable with high pressure sales like other dealerships on the Central Coast. We will definitely recommend Jimi and the Macarthy's team to our friends and family. When we are ready for our next vehicle we will be reaching out to Macarthy's to help us. Thank you again for being so great to work with !!! Ryan & Anna read more

McCarthy's - Thank you for help us find what we were looking for - Car Dealers Near Me - San Luis Obispo, California

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Sold my car to McCarthy's today for a fair price. Chris the GM was great to work with! Fast, easy, DONE!! Thanks again Chris!

Terrible customer service. Bought a car from them on a down payment, and after only a year and a half of owning it, keeping up on regular maintenance when it was due it has blown a head gasket. To repair the car it would need a completely new engine. We were told by the salesman that being a Toyota, the car should last until 300,000 miles with regular maintenance. The car is now dead at 180,000 miles, and I still owe $13,000 out of the $17,000 the car was purchased for. All they had to say when we went in to talk to them about it and see if we could get some sort of help with the problem was "oh well, that's a bummer." and were very rude about the whole thing. I am now left without a working vehicle, and $13,000 left owed on a lemon they sold us with trust and confidence on its reliability. DO NOT buy from them if you are looking for a reliable used car and good customer service! read more

Went looking at some cars this weekend. Not sure of this guy's name-an older, white haired guy-Sorry to say, he was one of the rudest, least knowledgeable salesmen we have ever encountered. When we pointed out that one of their cars had rat damage on one of the hoses, he completely dismissed it, stating "Well, we could tape that up"--seriously? Not replace the hose? Then he said that the rat wasn't from there???? Who says that? Anyway, long story short-we ended up buying a beautiful vehicle from another dealership in SLO. While there are good reviews for McCarthy's, buyer beware-check under the hood, bring someone with you who knows when parts have been replaced and damage repaired. Many of the cars we did look at there had body damage that was completely denied. I had someone with me who has over 25 years of body work experience!!! read more

We have been working with Lisa to find a 1st car for my daughter. We were on a budget and had very specific requests. Lisa would text me cars almost daily. She was so diligent and easy to work with. I will recommend her to anyone looking for a good deal on a car! read more

Just went to get new tires for car purchased at Mccarthys after their "30 point check". You would think that 20 year old tires would be addressed? Do not trust these people with your money. GM Chris is not a man of his word & needs to put on a developmental plan. He doesn't know how to deal with customers. read more

It was time to get me a new car and my friends had recommended McCarthy. We liked what we saw on the website so called and made an appointment with Jimi C. He had the car we requested ready for a test drive but also recommended another car. After test driving both we took his advice and bought the older, less expensive car which was stronger smoother and nicer than the newer one. Yes he recommended the less expensive car because it was better for us!!! He was helpful and funny and not one bit pushy at all. We were so happy with our car we went back that afternoon and bought my husband a truck! Friendly helpful and you can trust them. Plus high quality cars with lots of choices. Thumbs up!!! read more

Bought a GMC Truck from McCarthy's right before Christmas. Second car I've bought from them and another great experience. I worked with Josh to buy my truck and he was very helpful explaining the different truck options they had available. Easy to work and was accommodating to me showing up a little late two days in a row around the holidays. Thanks for your help! read more

Best car dealership ever. Steve was our salesman and he consistently went the extra mile for us in all aspects of our purchase. Steve's first priority was making sure we got the right car for our needs. Not once did we feel he was just trying to make a sale for the money. From start to finish, this was the best car buying experience ever! read more

McCarthy's - Car Dealers Near Me - San Luis Obispo, California

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The General Manager is so rude and condescending. He actually hung up on me while laughing. In my opinion, he has no regard for women. I asked a male friend to call and talk with him and he was completely different with him, joking, respectful. Don't buy a car from these people. Also, please do your research because they overprice the cars. Run, run, run, run..................SO BAD, in my opinion. Have a nice day. read more

Awesome experience with this dealership. I saw a car I was searching for a long time with low Milage - and drove all the way from San Jose area to buy it. I called before heading over - and when I got there - the car was already clean and brought to the front so I could test drive it. After about 15 min of paperwork - I was out. Overall great experience. read more

Absolutely LOVED our experience with McCarthy's. Our dealer, Jimi, absolutely killed it. He was thorough, considerate, responded to all of my questions in a timely manner, made sure the car was in good condition, and made the whole car buying process super easy. Chris also made the usually boring and tedious financial process quick and painless. Can't recommend them enough! read more

I just bought a 2014 VW Jetta TDI from McCarthy's. I had nothing but a great experience, this was the third or fourth car that a member of my family has bought from them in the last 20 years and it was once again a good purchase. I did want to add that although the car salesmen at McCarthy's were friendly and helpful, they are also businessmen and as honest as they are, or appear, they are looking to make a dollar just as much as you are looking to save one. I was really happy with my service and found that the salesmen at McCarthy's are much less pushy than at other car dealerships in town, I was happy to see there was a professional person left in the world of buying and selling a car. All that being said I would be careful before committing to buy anything from them unless you get a breakdown of what the extra fees are. This time, when I bought by diesel Jetta, there were no additional fees other than sales tax and DMV fees, but several years ago I bought a C class Benz from them and they tacked on a $200 box of car cleaning supplies which I could have bought for $75 at Walmart. That being said, good luck buying anything from a dealership these days without some extra fees, which are usually BS. I honestly think that McCarthy's is one of the last places in the area that you can buy a good car, for a good price without a bunch of crazy fees. I have experience with sales and know a salesman when I see one and can usually get by fine when I'm buying something, I would definitely recommend checking McCarthy's out if you are looking for a quality vehicle. I paid $18,300 for my TDI Jetta with 44xxx miles on it, that was $17,000 for the car and $1,300 in taxes and fees. That's really upfront when you go to a dealership these days and I was happy with their customer service. read more

We purchased a vehicle two weeks back and after one week the drop link for the front suspension fell down, this was already broken and had been broken as the deep rust in the bolt shows. Obviously this was not looked at for safety prior to placing on the lot. This vehicle did have some issues that we found during pre-inspection but this was a safety issue and it concerns me they would sell something in an unsafe condition. read more

Buyer / Seller BEWARE! This place is a joke. I brought my daughters car there to sell, the car runs good, looks good, low mileage, and, at a minimum, should have been offered $4000. This was KBB's minimum price for this vehicle. One of the sales people, Osbaldo, actually had the nerve to point at a hose in the engine compartment, and said it was old and about to blow. In fact, that very hose had just been changed by a certified mechanic, just a couple of months earlier. When presenting an offer to my daughter, he was so lazy that he did not even look up the minimum value for the car and offered an embarrassing $1800. We ended up selling it to a competitor, for $4000. If this is the attitude they present in buying a car from a college student, I can't imagine what junk they are selling for a mint. I only gave one star because there are not any negative stars. Take your business somewhere else. read more

I just don't have enough stars to rate this top-notch used car dealership! They go WAY overboard to help you consign and sell your vehicle. Ask for Chris who must be one of their top salesmen. Wonderful young man that helped us BIG TIME! read more

I believe they have good reviews because the sales staff is so nice. They are. However I bought a car here after being told about the "39point inspection" or something like that, ignored my better judgement and didn't take it to my own mechanic first. If they had done any kind of inspection they would have known the car was falling apart, and I have had nothing but repairs and check engine codes since I bought it starting with replacing the transmission less than one month after purchase. This morning I am stuck and late for work because of an apparent electrical problem. I still have to go to the mechanic for a strange noise it is making now but don't have the money, and I feel like an idiot for being taken by a used car salesman. Yuck. read more

Buying a car is on my top ten most dreaded things to do. I'm terrified of getting ripped off or having to deal with a pushy, non-stop talking sales rep. Just walking onto a car lot makes me extremely nervous. I've had some really bad experiences in the past. NONE of that happened at McCarthy's. I had my heart set on a Jeep I'd been stalking online for months. I called to check if it was still available. I talked to Steve, who was very polite, and thankfully it was still there! We ended up driving up to SLO within that week. We were greeted by Mike (Steve ended up having the day off). I asked about the Jeep and he showed us to the garage, let us look at it and wasn't intrusive at all. I think he actually went back into the office to give us some space! We had been on a few other lots that day and at every one we were followed around the entire time. Idk, that just makes me uncomfortable. I did extensive research on Jeeps before I made my purchase. I GOT AN AMAZING DEAL!!!!!!!!!! Mike was super awesome! He made the whole experience simple and stress free. He was accommodating to my million and one questions (and patient haha) and he was just a really cool guy. When it came down to the millions of documents to sign and review Cody in the financial dept made it so easy, simple and QUICK! All in all I would definitely buy another car here. I was 100% satisfied with every part of the transaction. read more

My credit is bad and I didn't have much to put down but Rusty, Lisa and Cody all helped to get me into the used car that I had my heart set on! I will wholeheartedly recommend this dealership to anyone looking for a car dealership that is more "human" than many out there!!! read more

I've seen some nasty reviews down below, so I'm wondering if this is a specific person they're having trouble with! My mother and I decided to look at cars at McCarthy five years ago (yes five years ago) and when I saw that I had an unfinished review I knew I should just bite the bullet and let the world know. So I bought a 2000 Toyota Camry back in 2012/13 and we discovered it had a problem with the radio that was minor and our sales associate agreed to fix it if we purchased the car. They also threw in new tires and changed a belt line that was worrying me. It has been five years now and my car battery only just died. It has been a reliable sturdy car that weathered an accident like a champ and rides like a dream. I would confident buying another car from these guys. :) Thanks! read more

I have mixed feelings about McCarthy's they are a home town dealer which is always good to support. They also have a nod from Dave Ramsey. Good place to buy a car but shop any offer to buy tour wheels. read more

Would not recommend this dealership to anyone looking for a fair deal. I understand making money, but trying to get 8,000 dollars over bluebook to a soldier on Memorial Day!? Highly recommend taking your business to someone who cares. read more

My son & I went to McCarthy's to look at a car we saw on their website. We met Jimi. He was really friendly & welcoming, knowledgeable & helpful. He knew the exact car we were talking about. We took it for a long test drive. He really worked with us on the price. He didn't pressure us or anything. He got to know my son's needs and did everything possible to get the best deal for us. I'll go back there when I need a car! read more

Thanks McCarthy's, Jimi and the rest of the crew. Thanks for making the car buying a positive experience ! Taking care of our needs, we will definitely go back to purchase another vehicle. read more

I can not express enough how amazing Jimi at McCarthy's is!!!! They were all so very nice and they all have great customer service but Jimi is the one who sold us our car and he is a top notch gentleman!!! We went in yesterday late and now we are owners of a beautiful used car, service is fast, they are very knowledgeable and Very honest and down to earth! If you are looking for a car please go to McCarthy's first! Thank you so much Jimi!!! read more

McCarthy's - Car Dealers Near Me - San Luis Obispo, California

If you are looking for a honest car dealership that will provide you a safe and trusty car please go here, with new cars coming through the lot daily and very reliable service you will not be disappointed! I just bought car from here and was not disappointed in fact went above and beyond and made sure my car was perfect. Especially Jimi he is a very good sales associate that met my expectations! read more

McCarthy's - My new Toyota Camry! - Car Dealers Near Me - San Luis Obispo, California

Their warranty program is shady af they force you to bring the vehicle to shops that are incredibly rude and super shady they do half ass work and when I had actual problems they claimed it wasnt covered and would refuse to take my phone calls when I was just trying to figure out wht my injectors and injector pump would not be covered under power train warranty read more

I'm on the search for a used 2002-2005 Lexus IS300 Sportcross. I've extended my search out of San Diego because frankly, it's a really elusive car to come across. But I digress, i'm here to tell you about dealing with this dealership. First off, as a well established Yelper, it's easy to see that the people reviewing this place aren't established in the yelp community (0 friends, 0 reviews, etc.). I find it weird because the experience i've had with them doesn't reflect in this review at all. McCarthy Wholesale's website is pretty awesome. Having CARFAX was the biggest pull into this used car dealership. It's like knowing everything about the person you're dating, and if they've had any sort of diseases, doctor visits, or lies about their age. Definitely narrowed my search down. I've had good experience talking to Mike. He's the owner here and definitely has helped me on my search to find a car. read more

we had a great experience with Mike Estes. Got our family a minivan and a solid trade in deal on our little Honda Fit. The prices were fair (not cheap) but they had what we wanted and made the numbers work for us. Mike was really nice and struck a great balance - he gave us plenty of space to shop and discuss while being attentive and also offering some good advice PLUS helped entertain our 2 toddlers so we could have an adult conversation about the car. I recommend checking this place out if they have what you're looking for. Ask for Mikey! read more