Somehow these people received the contract to tow automobiles for the New Orleans Police Department. If your car is picked up after being stolen it will probably end up here with the four other LLC's that are using this address. They are the rudest people I have ever encountered. Beware if your car is towed to this location. read more

Coleman's Wrecker Service - Photograph of this unprofessional business - Towing Near Me - New Orleans, Louisiana

adrian colman has the absolute most nasty attitude i ever encountered i picked up my car i guess the assumed noone would com back for it they tore the entire car up took the door panel off pulled my glove compartment completely out took my back seats apart craked the frame of my radio worst experience ever nopd and surrounding law inforcement if you have to call a tow plz reframe from using coleman wrecker then tried to charge me 250 for restoring when there was nun to restore but back to adrian you costumer service skills are poor as hell find a better way to speak to ppl and that man asked him what happened to my car he yelled and screamed because he knows what happened this business need to be held accountable !!!!!! i wish i could give zero stars read more

I wouldn't even give this pos place one star! I just got a brand new $13,000 gsxr1000 last week new paint job new everything literally!!!. I got it impounded Saturday night not only did they send a tow truck there but one that already had a truck on the bed of the truck. NOPD told us to leave when the truck arrived which in this case I was stupid and should have stayed the entire time. They put my bike in the back on the side slide it on there and unloaded it the same way. I took many videos of it in mint condition when the truck pulled up and then videos of all the damage they caused the bike when I picked it up. I picked it up to no breaks all my breaks ripped out one side of the bike completely covered in scratches the shifter broke completely off to where we couldn't even put it in gear to move it out. I got charged 33$ supposedly for them keeping it inside safely and guess what it was outside the entire time so it was suppose to be $17 instead of 33 so not only did they screw my 13,000 bike up over charged as well . this place is a joke and when I asked to speak to the manger was lied to and said he wasn't in but when I asked someone else when he would be in and it was the guy I was dealing with the entire time. he continued to lie to me and blame me for all the damage done to my bike and told me to get my bike and get off his property. This place is a freaking joke literally they not done with me I promise that. I would completely understand if it was a wrecked bike, but a brand new one unscratched undamaged they have no right to do that. if you don't know how to tow a motorcycle, don't try call someone else no matter how busy you are even after we waited 45 minutes for him to get there. read more

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Called them to pull an out if state power truck out of the mud that is there for Ida relief. Was quoted a price by the office over the phone. After they dragged the truck 10ft they demanded more money from the operator. Unprofessional to gouge these lineman when they are there to help after you hook up the truck. read more

I broke down and there was a colemans truck driver passing by so I waved him down. He called the company and let me speak with them myself. Charged me 75 bucks to tow me cbd to the west bank. Will definitely use again and recommend to others. read more

Employees need more training, I was told they would tow a vehicle from some property I had I just need to send a letter authorizing them to do so and I did just as they requested. A few days had passed and the vehicle was still there so I called but they were not open on the weekend and I was told I had to call back on Monday. So on Monday I called and was told they could not do it. Since the time I called and gave the letter it had been a week. I asked why they said because they only do business which I am but the property was not a business. So i asked why did I send the letter and they said because they must have though you where a business, but I am so I was a little confused. But I clearly stated in the letter and on the phone the situation and for me to have to call to find out they could not do it almost a week later is unacceptable that's is poor business practice. Now I have a project that is behind schedule because of them. I would not recommend this company at all. read more

There was a car leaking gasoline in front of my house. The car owner called Coleman Wrecker to retrieve this car. The driver towed the car, but he kicked the gas covered rags to the curb in front of my house rather than treating the spill he was paid to clean up. This is shear laziness. The New Orleans Fire Department had to be called to clean up the spill. This company profits while our tax dollars go to doing their job for them. read more

NO STARS. Just saw a Coleman Truck driving the wrong way up Robert Street and cream someone's Prius with New Jersey plates. We got the tag # since he did not leave a note. He wanted to argue with me about why it was ok because "he works for the city". Not impressed. read more

I broke down on I 10. They towed me to their shop which was in the middle of now where. Was going to take over night to replace my radiator so they brought me to a hotel that was surprisingly better on the inside than the outside. Lots of night life walking the street. Charged me $4700 to replace a radiator and repair the fan. Well I am now sitting in a shop 3 weeks later fixing the work they did. Another night in a hotel due the fact that Colman had their paint and body man working on my engine. Will never use Coleman again. read more

They were rude and not helpful at all. Person on the phone had an attitude and apparently thought I couldn't hear them right before they hung up. I only had to read the first sentence of the other review to confirm that they weren't worth it. read more

The worst towing company EVER! My car was sideswiped in front of my house (hit-n-run) and my insurance advised me to have the police call a tow company because it would be quicker. Per my insurance company I could have my car towed to the collision center of my choice and they would take care of paying for it. Coleman's came and told me that they HAD to tow it to their yard first and that I would have to get another tow to a collision center or else pay for it out of my pocket. I tried to cancel the tow and Coleman's nor the lovely NOPD would let me cancel because according to the cop "if you have a cop call for a tow you cannot cancel it". When I asked to call my insurance company before they took my car the tow guy just started pulling my car onto the truck. I have a Volvo C70 that is low to the ground and he continuously scraped the bottom of my car with no regard for the extra damage he was causing to my vehicle. The cop just stood there as I yelled at him and said "there ain't nothin I can dos". Then I tried to have another tow company pick my car up from Coleman's yard and had to jump through hoops to have my car released. This place is the most ghetto business in New Orleans. I would NOT EVER use them again. I will also never allow NOPD to call a tow for me. Thanks, I'll wait the extra ten minutes. read more

Dealing with Coleman Wrecker Service AT 8200 Old Gentilly Road, suite A, New Orleans, LA 70126, phone 504-241-9422. was a HORRIBE EXPERIENCE. I was told it the Charge would be $325.00 to charge my battery and Prime my Volvo Commercial Tractor. the Serviceman did no more than that. However, he came in a personal Ford-150 Pick Up truck that was not Commercial grade. The personal vehicle (Ford-150 was not a sufficient vehicle to charge the Heavy Duty Four Commercial batteries in a 18 wheel vehicle. The Serviceman kept insisting he uses this personal vehicle everyday for over 20 years, to charge up Heavy Duty Commercial Heavy Duty Vehicles. The FORD 150 pick up had a small size battery inside. To say the least it took some time for his personal vehicle to get the Commercial Batteries charges up, so, he went on to say the truck needing towing, and the starter needed to be replaced and this would cost an additional $450.00. The starter is fine, and the Truck is new, the Driver, had killed the batteries trying to crank truck because he was too low on fuel. That part was Driver error. However, instead of $325 as agreed, Brittany the office clerk and Albert the owner, called and sent me Authorization slips to sign for $450.00, stating if I dont sign they were going to impound my TRUCK AND TRAILER. I REFUSED TO BE EXPLOITED AND DID NOT SIGN THE PAPERWORK SHE FAXED TO ME. I PAID EXACTLY WHAT WAS QUOTED, BUT THE OWNER AND BRITTANY WERE VERY HOSTILE AND THREATENING. DO NOT CALL THIS COLEMAN WRECKER SERVICE FOR HELP. THEY ARE DISHONEST, OVERCHARGE, ONCE THEY GET TO YOUR TRUCK, AND DO NOT KEEP TO THE QUOTE TO BE DISPATCHED, AND THEY COME WITH INFERIOR PERSONAL EQUIPMENT, INSTEAD OF PROFESSIONAL HEAVY DUTY EQUIPMENT TO SOLVE THE ISSUES ON HAND.. read more

Just called this business to get a copy of one of our client's receipt so we could reimburse her for the tow. She did not get a receipt as she paid over the phone with a credit card. When we called to get this copy they refused to give us a copy. The female receptionist refused to give her name and was so extremely rude and inappropriate I would never ever use this company again and will even go as far as filing every complaint I can. It seems as though they haven't had any positive reviews and I now know why!! read more

First may I say that I called 5 tow truck company's before I called Coleman. It was a Sunday morning and my daughter called and said she hit the side of a bridge. All 5 of them either went right to voice mail and if a person did answer the person who answered the phone was not local and had no idea what I was talking about as far as landmarks so could not explain where my daughters car was. I called Coleman's and the dispatcher was local so knew exactly what directions I gave her. The tow driver was friendly and was more than helpful. The drivers name was Jimmy and I could not be more thankful. Within 25 mins of my call my daughters car was on the truck and my daughter was safe. The cost was more then fair. Thanks Jimmy and the Dispatcher that handled my problem with such care and professionalism. I see the one star reviews for this company. For me they turned a bad day into a bump in the road. Five stars well earned!!!!! read more