Always a great way to get to Ohair airport. Traveled morning of April 12 and had an amazing driver,…read moreforgot her name. She was so personable. Excellent driver.

My experience with Peoria Charter Coach Company was excellent as a way to have transport directly…read morefrom Champaign to O'Hare. I couldn't be more pleased with the chance to relax before a 12 hour day of traveling. It was exactly as Shaylyn Dee's review five years ago. Today was my first trip to O'Hare airport using Peoria Charter company from ISR at the UIUC campus. I am so very pleasantly surprised and thoroughly enjoying the drive as I write this review. I completed a UIUC campus visit yesterday, 2/23/25, and being a student 46 years ago I was bracing for the worst as I was acquainted with greyhound bus service - grim. Instead, I was greeted with a smile and quiet confidence by Jim Downing, the driver who immediately identified me on his list of passengers he had. He told me he wouldn't have left and would have waited for me as I had to hustle from waiting inside ISR. Note: the bus parked in front of the Faculty Center, and not iSR. He immediately stowed me my two pieces of luggage, and confirmed that they were free of charge upon boarding. I took the front seat which had a shelf that served as a very practical desk. The coach was uber clean, temperature comfortable, and on time to the minute Jim gave me a courteous and warm orientation, including Wi-Fi password and charger cable outlets, He related to me that there was only one stop Downers Grove and then a mall before O'Hare. We discussed student dynamics where there were 66 students on Sunday and only 22 on Monday - the day I'm traveling. This was a very useful piece of information. He also told me to be careful of high student volume during Easter, spring break and end of school. With this information, I will use this transport in the future to go back to O'Hare on Monday. I am shocked by the negative reviews but will take precautions in learning the pick up point in O'Hare till then. I spoke to Jim on where to pick up Peoria Charter bus in O Hare and will research the location as I have time at O'Hare.. Perhaps I got very lucky with the driver Thank you Jim Downing!

I needed a last minute transport from Springfield to Saint Louis Airport for a guest with only…read moreabout 4 hours notice. Received great communication before and after the pickup and once they arrived. I would recommend their services to anyone in need of transport. Will be using their services again.

Reliable friendly fast and on-time. Would use again. Great small business. 5 stars. No notes.read more

Truly enjoy my trip from UIUC Campus to ORD yesterday. A…read moreclean new vehicle, very polite and intelligent driver, WiFi on board and ice-cold AC: five stars. And it is cheaper than others. And finally, the bus arrived to airport 40min earlier (2h20min ride time from Champaign to ORD) which is equal car rade time. Awesome!

Worst service I have ever seen! They told me that the ticket I printed is not acceptable because I…read morefolded it! Seriously? I have to print the ticket, and I cannot fold it? I paid extra money to get another ticket. No wonder the review is so bad and they are running out of business. Also, if customers don't behave nice, they will list their personal information on the company's website: http://www.suburbanexpress.com/dishonoredpmts.html Take a look at that long, think of how they can put your information there.

I called him 4 days before and he was almost booked... Must be because it is winter break, so I…read morerecommend booking him a couple of days early. He is a super nice man. Very respectful and showed up 5 minutes before the scheduled time. I'll definitely be booking him again.

Abdul was timely and friendly. He picked us up early on a holiday morning and was very pleasant…read more Highly recommend!

Jeff was my saving grace this week! I was stuck at a hotel with no way to get back to my car (no…read moreUbers or Lyfts in sight). He was the only taxi service in the area to answer his phone and promptly arrived in 30 minutes - also a super kind person who knows the area well. Would recommend to anyone who needs safe and reliable transportation in the area! Thank you Jeff!

Really good taxi service when I needed a ride across town I got one when there wasn't a uber or…read morelift in town

Used them to travel from Decatur to St. Charles for work. The young female driver spent more time…read morein the oncoming traffic lane than her own. After multiple times off the road, we pulled into Litchfield and called for another ride. I will jot get into another ride with them

I recommend Baldwin Shuttle. During the height of the COVID-19 shutdown in Illinois, I needed to…read moretravel on a family emergency. One of the last legs of this journey was to get picked up near Decatur and taken to the Springfield, IL AMTRAK station. I reserved ahead of time about a week and arranged pick up time and destination. The car arrived at the appointed time and delivered me safely to my destination without any issue. I appreciated the ride and the service Baldwin Shuttle rendered. I would use them again. I would also add that they were sensitive to the COVID-19 situation and I felt completely safe.

Excellent ride service, La Vell was awesome, very nice, polite and friendly. Helped us out with a…read morediscount to get us home after a car accident. Thank You very much for the assistance.

From the owner: Ride Now Transportation Taxi Services specializes in stress-free airport shuttles, local or long…read moredistance cab services and round trip medical appointment transportation. We are reliable, dependable and trustworthy.

Oh, Lex. They have quite a reputation around Champaign. I have a few memorable experiences with…read morethem: 1.) My mom and I used to plan shopping days in Chicago, and we used to use Lex. Like others have said, it usually involved a random stop at a hotel parking lot in the middle of nowhere and we would switch shuttles and/or drivers. Shady, awkward, inconvenient. 2.) My then-boyfriend had an early flight in Indianapolis, and I booked him a ticket on a Lex shuttle because there were no other options for a 2 am departure. He was the only passenger, and the driver was a pregnant woman. As soon as they got on the highway, he noticed her head bobbing. He asked her if she was okay, and she told him that she was really tired and ASKED IF HE COULD DRIVE WHILE SHE SLEPT IN THE BACK. WHAT. IS. THIS. My boyfriend obliged (...) and drove the shuttle all the way to the airport. Hahahaha! When he pulled the shuttle in to the airport, the lady thanked him and was on her way. 3.) Yes, I have taken Lex even after that. I missed my Amtrak train at Union Station and needed to get to Champaign that day, so I called Lex. Lucky for me, they already had a shuttle on the way. There were a few other people, probably students, riding with me. I was sitting directly behind the driver and could see his hands and face in the mirror. During the whole trip, he had his cell phone in his lap or on the steering wheel and was texting. I mean, come on. I don't even want to know what sort of subject matter caused a 50-something guy to be glued to his phone like that. Just kidding, I totally tried to read the texts but couldn't. I do know that he was an awful texter and driver. He kept veering out of his lane just a little whenever he was looking down. Lex really needs to get their stuff in order and screen their drivers. And yes, their hub is also a jacuzzi showroom or something. It's strange. The only good thing I can say about Lex is that I can usually bribe the driver to take me directly to my house instead of the hub. I've never taken the buses, only minivan-type shuttles, so maybe those are better. I only take Amtrak now-- I'd rather deal with long waits than crazy drivers.

So just to update you guys -- NO response whatsoever from the company…read more I sent him another email that contained the link to all his HORRIBLE reviews on yelp.

Service horrible. Manager told me which ticket to buy, bus driver said wrong one and wouldn't help…read more Had to pay $60 extra on top of the $45 I already paid just to get to the airport. Instead of $45, it was $105 just to get from Peoria to Chicago airport. VERY POOR SERVICE! Better off spending the extra on a rental car or Urber.

I purchased a ticket from Peoria for a trip from ORD to ISR on June 8, 12:30. My flight arrived…read moreearlier (scheduled for 10:15 but arrived at 10:00). I went to the bus terminal on 10:20 and the driver told me that I needed to pay $20 transfer fee. There were plenty of available seats on the bus so I called Peoria customer service. They told me that it was too late to transfer through them so I had to pay the $20 fee to the driver. I rode on Peoria twice before and remember seeing people with tickets on a different time board on buses. My bus from ISR to ORD was delayed for almost an hour -- after driving 30 minutes, the driver drove us back and asked us to switch to another bus. Luckily I did not miss my flight but Peoria did not offer monetary compensation for their delay. My experience shows that Peoria cares little about their customers.