I love the staff mostly but there has been a marked decline in the availability & effectiveness of…read moreyour sativa selection. I bought 1/2 oz of what was marketed as sativa (very disappointing) but it absolutely did not produce a sativa high!! The buds were nice big conical buds and tightly structured....appeared A+ but barely worthy of a D- in what I was looking for ....a nice energizing happy high like the old days. I have been noticing this downgrading trend for awhile now. It produced a suffocating confused effect. You need to improve dramatically or I will seek other alternatives....A FRIEND & Early Customer

Everytime I come into stem I always have a great experience. Thanks to Joe A , anytime I come in he…read moreknows exactly what I want. :)

Best staff/ prices compared to other Haverhill places. Lots of selections…read morealso

New worker keeps trying to scam my elderly grandfather. The last two times my grandmother put the…read moreorder in for my grandpa online (he doesn't know how to work his phone very well) and there's this kid in there who keeps giving either wrong items or none at all. Today he kept 2 of the 4 prerolls my grandpa ordered and only gave them AFTER my grandpa went back in because he checked in the car. They were in an unmarked no receipt bag so he was obviously trying to keep them for himself at the end of the day. my grandpa got 4 of the 6 items he ordered. Smh he needs to be fired.

This place is amazing the people who work here are extremely knowledgeable and very friendly but…read moremost of all they are really nice and friendly happy. The products are very good they have a variety of everything from medical to recreational prices are very affordable as well you can get what you need here at any time.

Great weed . Great prices. Friendly staff. Ryan is so helpful. Always know what I'm looking for…read more Always treated like a valued customer

Best in Haverhill !! Great people who are super…read moreknowledgeable and helpful. They take the time to make sure all your questions are answered and fully understood. Nice location right off 495 with free parking. The Mello branded cannabis is always good and fresh and priced nicely.

Customer service is very very bad here management extremely unprofessional likes to cut corners…read moreless about service and more about keeping product seemingly. The selection on the other hand not that great especially for concentrate. When the service is bad and the selection isn't that great this is really a last resort establishment.

I'm bad with names. I hope management can timestamp when I sent this because I just picked up, and…read moreit's always an amazing group of people. The 3 ladies I spoke with today are incredible. But the front desk and every employee are amazing. Also a fantastic gentleman behind the counter I see often. I'll remember names next visit.

Insa in Salem Massachusetts is " AWESOME "! Just picked a nice pre rolled OG this morning. That was…read morehighly recommended from Dayne. Thank you Dayne ! Olivia was friendly & gives alot info on what I'm buying as well ! Thanks Olivia !

Visited Salem for the first time today. It was a pleasure. The budtender at the medical register…read morewas funny and helpful. She mentioned some products I hadn't tried and gave me a good primer on tinctures. I'm medical so the discounts are nice but I really liked your vibe. Oh and get rid of the volcano and get some decent Stortz stuff in. I always need dosing capsules

They had my tinctures by Treeworks! Relief & jungle drops…read more!!! ThC extract by RSO! Next visit get me the DREAM DROPS :-)

My wife went in with a picture from there website on what she wanted. A 1/2 oz of your highness…read moreGelonade. Was told at 830 a.m. they didnt have 1/2 oz she would need to buy 4 eighths so they up.charge her 10 bucks to 105 and give her a totally different company a cheaper one Sky-high Gelonade. She didn't notice until she got home. Once you leave the store all sales are final. Isn't that convenient. They got over on someone that doesn't know better.

I would like to preface this by saying I usually have a wonderful experience at OB so this was…read moreinteraction was somewhat surprising. I had placed a pre-order for 5 pre-rolls and based on the websites information these were on sale 5/$20. When we arrived to pay the total was $25 no biggie but when I mentioned it to the bald man who checked us out he very dismissively told me it's only certain strains to which I said that the way it's posted online is misleading. He shrugged his shoulders and walked away. I get it, it's only $5 but call me crazy the idea of customer service to me means that when the customer has a reasonable concern you as the employee should be patient and understanding enough to listen. If customer service isn't your thing don't work somewhere that is expected.

My husband and I have been twice and love this place. The customer service is fantastic and…read moreeveryone is incredibly knowledgeable. Will 100% be back.

stopped in here while vacationing up in Maine. Staff was so helpful and kind! best experience at a…read moredispensary! definitely recommend and we hope to come back soon!