Would leave zero stars if possible - Canceled on us less than 24 hours before the move after securing the movers several weeks ago. They left two college girls without movers and without a storage unit and were less than helpful with advice. Other than offering for them to move out a day later, but the girls lease was already up, and they had already turned all their stuff in. You can't just stay an extra day in an apartment for free, and it's Memorial Day weekend and it's not like they could go extend their lease. Didnt even offer to help in trying to find other movers or another storage unit. We are not from the area and this was just a really disappointing experience. we offered to help them load the truck ourselves and begged them to still move them because the lease was up and the girls HAD to move out. I am speechless at the lack of professionalism, and instead of offering guidance or another moving company number, they got upset and raised their voice at us instead like we were at fault. I understand things come up, but you could at least be a decent business person and try to offer solutions, especially for people who are out of town. read more

We called late Saturday evening to haul away some old furniture. They were able to get us on the schedule for the next day! The haulers were prompt, polite, and professional. Thank you so much, your services are much appreciated! read more

They charged twice the amount I was quoted from both quotes of possible end cost. They damaged my furniture and refused to take responsibility for damages. They refused to refund my money. I had to pay more people to move all of items because they stacked every so unstable and all the way past the door way thresh hold I could not walk in and too high for me to reach safety. Horrible service read more

College Movers & Junk Hauling - Movers Near Me - Indianapolis, Indiana

See all

We called several different movers to get quotes and they had the best pricing and good reviews. They showed up on time and finished the job in the estimated time they gave us. Everything was moved with care and covered/protected while in the truck. They did a great job and we'd recommend them to friends and family. read more

College Movers & Junk Hauling - Movers Near Me - Indianapolis, Indiana

See all

My experience with College Movers & Junk Hauling has compelled me to share what I believe to be a very dysfunctional experience. If I can assist even one person in making a decision then taking the time to post this review will be well worth my effort and time. As this situation unfolded, I continued to find more and more damage and at a minimum, trying to communicate with the owner was "challenging". In the beginning, I chose to view the experience as learning patience. But, after trying to resolve this mess, my patience flew out the window. I believe, at a minimum, moving companies should use "ordinary" care when handling customers belongings. In addition, they should accept responsibility when they are negligent, and/or damage a customers possessions. College Movers apparently does not understand this simple concept. This is not a college project, this is real life, that effects real people. On moving-out day, the moving crews were fast and friendly but there were several "mistakes" made and excessive damage to my belongings. I will only focus on some of the damages. After storage in their facility, the vast majority of my belongings arrived with mildew and a strong, malodorous odor. ALL my clothes and cloth items (couch, pillows, blankets, curtains, rugs, etc...) had to be cleaned several times as they had a strong, grotesque type odor. Even worse, among other damages, they chipped a glass table, broke the bottom off a large pedestal, and damaged a stain glass floor lamp. After several months, they arrived at my home to return the floorlamp but forgot to bring the lamp! After another month, I drove to their location to pick up the lamp. While the base of the floor lamp is repaired, I arrived to find the lampshade broken. Now, the lampshade will not remain on the lamp. The owner had the lamp in his office for 3 months but didn't have the integrity to inform me about the damage and this fact initiated my review. On move-in day, the majority of artwork was delivered damp with a substance growing underneath the glass and frames. Several metal and wooden frames were scratched and needed repair due to the damages. I spent hours, then days attempting to clean my artwork but finally realized I needed to take some of the artwork to a professional framer to be unassembled, cleaned, repaired, and reassembled at a cost of $154.00. At this point and during the whole process, the owner of College Movers and Junk Hauling, Braden Trimpe, refused to even acknowledge any damage, except for the floor lamp, even with photographs. I was left with many damaged pieces of artwork and musical equipment that I was forced to try and clean because I could not continue to pay more professionals for additional work. Initially when I called, I was given the impression the movers would wrap the artwork. But, that didn't happen as exhibited by all the damage. When the truck arrived to deliver my belongings, the employees tried to unload the obviously damaged lamp and pedestal but I wouldn't accept delivery. And, among many items, the majority of musical equipment arrived covered in mildew. College Movers pricing was comparable to other moving companies. But, with all the damages and foul odor that I incurred, it has caused endless hours, days, and weeks of cleaning and frustration trying to communicate with the owner. I continue to try and repair the damages caused by College Movers and Junk Hauling. The company even delivered to my new home, a bag of trash I paid them to remove from my old home! During a move, I can understand that damage can and possibly will occur. But, for the company to not acknowledge or accept responsibility for the damage is unacceptable. If the damage was small, I would accept minor damage as part of the moving process. But, the amount of damage is extreme and continues to be completely ignored by the owner as if the damage will suddenly disappear. Meanwhile, I paid over $1500.00 to a professional moving company that damaged my belongings then refused to acknowledge the damage. Buyer Beware! If you value your belongings and time, you will want to choose another moving/storage company. I moved over 3 months ago but continue to clean. Life continues on so I choose to accept the fact that Mr. Trimpe believes this is an appropriate manner to own and manage a company. But, I believe that a business that does not value their customers will not survive longterm because there is too much competition that understands this fundamental fact. Finally, to make this dysfunctional situation disappear, I accepted a total compensation of $100.00 for all the damaged belongings, cleaning all the mildew and my inconvenience and another $154.00 payable to the framing company that cleaned and repaired some of the major damages to my artwork. This company has great professional Branding/Marketing but after this experience, I will hire professional movers that are well trained and work for a living. read more

See all

This is my go-to team for all my heavy lifting needs. I've relied on them a couple of times. They have been awesome everytime. Friendly, attentive, and affordable! Thank so much for your help during my moves read more

Decent job for the price on a hot summer day in July! Sterling and Ethan were friendly, laid-back, and did a nice job of moving my love seat and mattress from my studio building to a new apartment up three flights of stairs. Two stars dinged because they were late and there was some damage to my desk and night stand. I read the previous review and prepared for the move by moving my fragile items likely to shatter/ new items I cared more for. We also moved some boxes and furniture beforehand, so that cut down on some of the time it took the movers. Overall a great price though! read more

They were very pleasant, professional, prompt, and efficient! Will use again, and definitely would recommend.

This was a very bad experience and an irresponsible moving company. The movers themselves were friendly - but they did forget important tools, which caused the move to take much much longer than what it should have. Because of the missing tools, they also ended up damaging some of our furniture. Worse is that the owner and manager absolutely cannot be reached, they've ignored all our calls and never got back with us. They're not doing the right thing or even willing to listen, actively avoiding a big problem they caused. Because it took so long to move everything (which was a normal amount for a small residence) we were stuck with paying a much higher bill *and* damage to three of our nice, larger pieces, one of which is an antique from the 1800s. (As well as a damaged door frame.) This business obviously doesn't care about its customers and their belongings. Braden and his office staff have yet to make this right. They won't even answer the phone or address the situation with integrity and maturity. read more