Yes my Family got screened and I really appreciate that they did. I am a pretty blunt person so I wasn't caught off guard. They just wanted to make sure my Baby went to the best home. They have checked in on him. Have given me great tips. I didn't get a puppy I got a couch seal. I could tell by How my Dog left them that their mission was never about people. It's about the Animals. I was approved within 2 weeks. We did have a family vet though and I think they just wanted to ensure their animals go to homes that advocate vet care. They don't want their animals neglected. We went for a totally different breed. I couldn't have transitioned my Baby without them. We walked through the floor being lava, and Now we are walking through his Momma being a Resource. What can I say It was Love at First Site for me for this dog. For Pennie's I walked out with a Leash, a blanket, toys and a bed. I also walked out with my best friend. Thank You CAS. You're a Gem and I will support yall till my last breath. Neptune found his place and he is a Happy Loved Dog! read more

Collierville Animal Shelter - Animal Shelters Near Me - Collierville, Tennessee

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So in February of 2025 nothing has changed apparently. The lady who reviews the apps thinks she's God apparently. Had to put my little girl of 11 years asleep last month because of arterial thrombosis and was ready to love again so I put in an application(how times have changed! Applying to adopt a cat?). She calls and says reviewing your app and I see you didn't put down a vet. I said because she's never been to one other than the day she was put down. I got her from humane society in Tucson spayed and with shots($25 no application fyi). She says you must get your cats vaccinated once a year it's the law. I said ok well if that's what it takes to adopt. She then says and I quote " it's not just about getting the shots it's about believing in vaccines". Blown away! Application denied. It's not the animals in the shelters fault but save yourself the trouble and go elsewhere. Horrible lady pushing politics on someone just trying to adopt a companion. read more

Don't waste your time with Collierville Animal Shelter. I decided to adopt rather than go buy a pet so that i could help take a pet out of shelter life. I filled out a application on line and sent it in. two weeks later i had heard nothin. So i called and was spoke to like i was a dog. They told me do not call them back cause they only respond to people who are approve by them. So i ask why i was not approved and was told they did not have the time to research that for me and again to not call back. i feel sorry for all the animals in that shelter. the employees there are horrible. I had rather go buy a pet from a private person than ever deal with this place!! read more

I have to agree with the other one star raters. Evidently, there has been little improvement since I tried to adopt a little jackabe puppy 14 years ago. The woman worker was snotty, judgmental and refused to allow us to adopt the puppy my then eight year old son fell in love with. We did not, and still do not, have a fenced yard, and we had no prior experience with dogs - only cats (had a vet reference for our cats). These were strikes against us. The woman also claimed there were so many animal returns she did not trust us to keep the puppy. So we adopted a wonderful chocolate lab mix puppy from the Memphis Humane Society. We had him over 13 years, we walked together on average five miles every day and he was a very well cared for member of our family. I suggest anyone wanting a dog to visit the Memphis Humane Society by Shelby Farms. read more

Oh my, I thought I was the only person with this experience!! The lady was VERY rude and acted as though she didn't want us to get a puppy. I was irritated waiting on whatever the guy said he was going away to do - while we waited, she was more interested in conversing with my daughter about where she worked....so annoyed! Anyhow, she kept saying she didn't think it was a good idea to get a dog. I told her I just wanted to look. She didn't want us to do that either. I said I would not go back but looking at these reviews, I wouldn't advise anyone to go. As stated by some of the lower review ratings, I agree that this only hurts their animals....they are only holding them for who they choose I guess. read more

I am so hurt by this place. I tried to adopt a kitten for my family. I have two boys (3 and 2) and a 5 year old dog. I have vet references, my dog is overly spoiled and I even opened up and told them that we had a beloved cat that some how got ahold of a mouse that had eaten poison and passed away. Total honesty on my side. They declined my application For two reasons. 1. I have two young kids. Even though I told them they have been around animals their whole life, they didn't care. 2. Because of how my cat died. As if I didn't blame myself already. Yes, I can find a kitten elsewhere, but I'm seriously hurt by how they responded. oh well! read more

I have come here a few times. Once I found a dog and they were able to find its owner. Another time I was looking for a dog and I got to look around. Like most places, small dogs go quickly here. They have a ton of kittens and cats on display (taunting me since hubby says no to either right now). They're always friendly here and are looking for the best homes for their animals. My friend got a cat from here once and they let her sit in a room and play with a bunch until she found the one just for her. I think I will do that too when hubby finally concedes that cats are awesome and lets me have one. read more

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I'll echo what I've seen here a couple times. We came in to the shelter, and the staff was very questioning and judgmental; they seemed more like they wanted to give reasons why dogs WOULDN'T work, than trying to find ways to give dogs homes. Before even meeting our dog, the staff was telling us that "there's just no way this dog would get along". After meeting our dog, it was as if they were actively trying to prevent us from adopting, going as far as to tell us our dogs behavior (which was false, but they refused to be told otherwise). We left frustrated, and adopted a dog from another organization a month later. As we suspected, it was an extremely easy transition, and the staff at CAS was wrong. I'm not sure why the staff was so difficult and judgmental, but I will never recommend them. At least they seem to treat the animals well (which is the only reason they got two stars)... read more

We had a great experience with CAS. We adopted our puppy about six months ago, when he was 10 weeks old. Yes, we had to answer a lot of questions & provide a lot of information, but that's what impressed me about the shelter. I am glad they do not haphazardly allow their animals to be adopted. When we came to take our puppy home, they gave me a towel that he had been sleeping with so he would have something familiar to take to our home. I was glad they thought of that. It showed how much they cared. My advice...don't be put off by their adoption process, but instead, be appreciative of their due diligence. read more

CAS is not only a place to find a future family member (or members!), but it is also home to the most compassionate and caring group of employees and volunteers. They only want what's best for their animals, and they strive to ensure they're adopting out to loving homes, suitable for the individual animal's needs. On top of all of this, they keep adoption fees extremely affordable and take care of any required heart worm treatment. We love CAS! read more

I cannot believe the way these people made me feel when I came in. I don't think I have met so many judgmental and rude people in one place in a long time. They immediately made me feel unwelcome and their method of questioning came across as holier than thou. I feel sorry for the animals there as I am sure I am not the only that will not be going back. Therefor, the animals will have less of a chance of finding a loving home. read more

Friendly and amazing staff! Facility is very clean and very helpful! We adopted a kitten and it was the best experience I've had with shelters, I would definitely recommend read more

We wanted to adopt 2 cats, preferably sisters, and kittens. Our application was approved, and we picked out 2 kittens on a Saturday. They were not ready yet, as they had just been spayed, so they said they would call us. They called on Wednesday and stated that one of the cats needed more "socialization", so they were still not ready yet. I called on Saturday to check on the cats, and was told they were not ready, still needed socialization time. Ok. Hmm. Called the following Friday, and was told to STOP CALLING! THEY WOULD CALL ME WHEN THEY WERE READY!!! (they yelled at me on the phone!) I asked what was wrong, and if they didn't want me to have the cats, why were they leading me on? No clear answer. They NEVER called me back. I saw on Facebook that one of kittens was adopted by a guy. Nothing about the other. This place is one of the rudest, most self-righteous, horrible places I have ever dealt with! I will never go back, and would not recommend anyone to do so. This was a heartbreaking experience! No support from me ever. We have 2 kittens from a different shelter - and they are perfect, so maybe this was in God's plan. Do yourself a favor, and adopt from somewhere else. There are many deserving shelters and foster groups in this area. read more

These fine people really care well for the animals entrusted to them -- the volunteers are "top-notch". I knew from the first visit that this was a real haven for animals needing a temporary home. JoAnne assisted me through the entire process and being an animal lover really showed. I enjoyed meeting her as much as my new family member "Opie" and I would highly HIGHLY recommend Collierville Animal Shelter to others looking for animals waiting for their forever home ~ read more