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    Collierville Chrysler Dodge Jeep Ram

    2.0 (108 reviews)
    Open 8:30 am - 7:00 pm

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    Services - Collierville Chrysler Dodge Jeep Ram

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    Tire blow out , damaged shield

    Terrible, unorganized, wasteful experience . Took my car for a simple oil change and to get my tires rotated . Left the dealership and discovered a clanking noise coming from underneath when I accelerate past a certain speed . Had a blowout immediately after. Discovered loose screws hanging from my shield, which was not damaged before I took it to dodge. Just because I'm a woman, it does not mean I'm an imbecile. I take care of my car and know enough about my car. Dodge caused damages to my car and when I took it back to them, had the nerve to try to price a repair for me to pay due to something they did. I already paid $130 for the initial service and $300 for the new tire. I will not be going back and would not recommend going to them unless you want a rushed job done. I will be escalating this higher up the chain as well

    Facebook review
    Bobby J.

    I tried to call back to speak with someone from customer service and the first day they weren't in. The second day I was transferred around so many times I gave up. Now it's time for my oil change and I still haven't gotten the factory recall repair. It all stems from the appointment l made two months ago and when l get there the service tech tells me that I'm not the only one in Memphis that needs the recall repair. I'm beginning to hate l ever bought a Jeep, especially from these people.

    POS...DUD!

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    5 years ago

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    Doug W.

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    7 months ago

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    Doug W.

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    7 years ago

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    Doug W.

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    2 years ago

    Had my Jeep in for service. Took 3 hours to repair. Another dealer had the Jeep for 4 days without ever getting to it.

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    4 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    Ask the Community - Collierville Chrysler Dodge Jeep Ram

    Review Highlights - Collierville Chrysler Dodge Jeep Ram

    Ben Stott was my salesman, and he worked SO hard to get me the vehicle I wanted in the price range we could afford.

    Mentioned in 2 reviews

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    Landers Ford

    Landers Ford

    2.1
    (125 reviews)

    We were in a difficult situation while driving from San Antonio, Texas, to Sevierville, Tennessee…read more Just outside of West Memphis, our Ford F-150 began leaking antifreeze. With three tired kids in the truck and a long road trip still ahead of us, we were understandably stressed and concerned. Our first call was to another Ford dealership in West Memphis, but unfortunately they were unable to help us. We then called Landers Ford Memphis, and Rose answered the phone. From the very first moment, she was kind, compassionate, and eager to help. She immediately connected us with Willie, who took the time to speak with my husband, provide expert advice, and assess the situation over the phone. After discussing the symptoms, Willie determined that the issue could be dangerous to the engine and advised us to come in right away. From the moment we arrived, both Rose and Willie made us feel welcome. They showed genuine care and concern for our family, including our three road-weary children. Willie and his team went above and beyond to get our truck diagnosed and repaired as quickly as possible. They even provided us with a courtesy vehicle so we could take the kids to visit the Bass Pro Pyramid while the repairs were being completed. What could have easily become a vacation-ending nightmare turned into a positive experience because of the professionalism, expertise, and kindness of Landers Ford Memphis staff. Their team not only fixed our truck but quite literally saved our family vacation. Although we are not local customers, we will always remember the outstanding treatment we received.

    In my opinion, the service department NOT TRUSTWORTHY; but I could be wrong and they might just be…read moreINCOMPETENT. Maybe it's both; or neither. The entire vibe is scammy to me. IMO, you can find better service for way less money - and not drive away feeling like you should have gotten another estimate.

    Sunrise Chevrolet Buick GMC

    Sunrise Chevrolet Buick GMC

    2.0
    (78 reviews)

    One star is way too many…read more Took my wife's car in to get a broken headrest fixed. They kept the car for 2 whole days, only to bill me $235 for "diagnostic" fees to confirm what I already knew...the headrest was broken ! Good ole Jeff, you have a blessed day brother !!!

    ****Service Dept Review**** RAY TOWNES…read more Dropped my 2017 c7 corvette off w/ 25,000 miles on 21 APR 25 for rattling noise underneath car. Got a call today saying the Service managers declined to Diagnose my car's problem. When I asked why, the rep couldn't tell me and asked me to talk to the service manager on why. I get to the shop today, and met with the service manager (RAY TOWNES) and he stated, he will not diagnose the rattling noise because I have aftermarket wheels on my Vette. I repeated back what he said to me, "so you're not going to diagnose the rattling under my car because I have aftermarket wheels?" The wheels are the same size as the factory size btw. Not bigger or smaller. What sense does that make (is what I'm thinking in my head)? Keep in mind the new wheels I have on there are FORGED and way safer than the stock corvette wheels because they have an open lawsuit with Chevy for those stock wheels cracking since they are CAST and very porous. So if he knew about c7 corvettes he should know about the bad wheels from factory. He proceeds to say it could also be that the mating surface from the wheel to the hub/rotor could be dirty and making that sound, or the wheels aren't torqued down to spec and could have some wiggle room and that's creating the sound. (At this point he's trying to make any and all assumptions as to what he think it could be but didn't diagnose it) I had to stop him right there and let him know that that's not the case at all, the rattling started while I had the stock wheels on and that I attended NASCAR University so you're not gonna tell me anything to get me to believe that my new wheels are the cause of the rattling. Try that on someone else without mechanic experience sir. I asked to get what he's telling me in writing, he declined to type anything up. (I wonder why). I do understand that shop has the right to refuse service, but for a valid reason. The validity of that, was what he could come up with in his mind at the time. Not professional. I will be contacting the GM and district manager if GM doesn't help. If they fix the mistake/disagreement, I will update this review to reflect that, otherwise this will stand as is. V/r, P. Cox Chevy customer of 21years

    Collierville Auto Center

    Collierville Auto Center

    2.2
    (13 reviews)

    I bought a truck from Collierville Auto Center three months ago, and the experience has been…read moreincredibly frustrating. It took a full three months to receive my tags, and during that time I even had to go back and renew my temporary tag. The entire time, I was dealing directly with Terry, the manager at the dealership. Despite multiple calls and in-person visits, I kept getting the runaround with no real help or updates. When I finally pressed the issue, Terry gave me the number to their tag office and said, "I haven't been able to get ahold of them for 3 weeks," basically wishing me luck instead of helping. However, when I called the tag office the very first time, they answered right away and told me they speak with him daily--making it clear that what I was told was untrue. After calling them multiple times, I was eventually told they had simply forgotten about me. Only then was I finally able to get my tags. Overall, the dealership was no help at all throughout this process. Extremely disappointing experience and very poor communication

    I want to say CONGRATULATIONS to Tim Pomp on his Acquisition of The Collierville Auto Center. I…read morehave purchased vehicles from Tim over the years and I have NEVER had a bad experience. Both he and his team of individuals have gone above and beyond to get me and my family what we both wanted and needed. No hassle sales and financing was seamless. I would strongly recommend doing business as well as purchasing from him at either location.

    Christian Brothers Automotive Collierville

    Christian Brothers Automotive Collierville

    3.9
    (50 reviews)

    This was my first time utilizing this shop. In short, I was extremely impressed with the…read moreprofessionalism and resilience of every single employee here. Supply chain issues beyond anyone's control caused a multiple week delay of the part that was needed to fix my work vehicle. However, the staff here kept me well informed of the progress. This business is, by far, superior in numerous ways to how many of today's car dealerships' shops now operate. It's like a breath of fresh air to be able to deal with highly competent, ethical, and caring people. I have to give special shout-outs to Garrett, my service advisor, and Jimmy, the owner of the business. Their kindness and patience was epic, and quite appreciated. I very highly recommend this facility, and will definitely return if the opportunity presents itself!

    Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

    Collierville Chrysler Dodge Jeep Ram - car_dealers - Updated June 2026

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