Came in on Thursday, 6/11/26 at approximately 8:30 pm with a dead battery. I was helped by an…read moreextremely nice young lady whose name i didn't get. She had me fixed up and back on the road in no time. She couldn't have been nicer or more helpful. She definitely deserves a raise as she has insured i'll be coming back for all my car needs. Thank you for being so helpful!

They rang up the right part but pulled the wrong part. Didn't fit. Not even close. Went back and…read moreanother guy saw the mistake and gave me the right part. It's a cabin air filter. And it's the more expensive STP brand which they said was better than the less expensive brand by about $8. Problem is that it's slightly bigger than the OEM filter. That small difference made it such that I couldn't snap on both sides of the cover. Will go OEM next time.

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

Beware, these guys are awful! Subaru dealership recommended them, i take my parts to them, after…read moredriving 70 miles one way and took a day off. They knew it was for a subaru ascent coz dealership set up the appt. they tookmy money and then called me 40 mins later that the job was too hard.. they didnt charge me as much as they should and i should just come back and take my car!! Had to come back and get my car and the running boards with all the parts and went back home. Such a waste of a day coz of southern auto

5 stars is not enough to say how pleased I am with Raleigh Tire in Collierville. They see me as a…read moreperson, the reason they are in business. They sell and service my tires and other car needs. I have bought my brakes there for many years. The front desk personnel are always friendly and courteous while the mechanics and staff in the back are also helpful, courteous, and caring of what I need to have done. While sitting in their comfortable waiting area, they keep me informed of the progress being made in the back and if needed, help me with recommendations for caring for my car. I won't go anywhere else.... and they also offer service to come to you and get your vehicle to their shop if needed!! GOOD OL' FAMILY BUSINESS & SERVICE!!

I took my car to them at 7:30am for an oil change and at 4:30 I called and they told they never had…read morechance to do it. They had no intention of letting us know. He told they were just behind and could keep over the weekend and try to get to Monday. Being nice I just took the car and left. I went back on Thursday of the next week and the exact same time happened again after being told they would get it done. I will never take my car there and having been using them for years. They have poor customer service.

I have purchased numerous parts for my vehicles and have been very pleased with their selections…read more They don't always have what I'm looking for because so many people use their parts. You just have to keep trying.

There customer service sucks Im seeing they have the vehicle…read morewhich I need a transmission off of but won't tell me if it has a transmission and won't contact the branch where it is located, 4 hours from my location and they expect me to drive there to find out if the transmission is even on it! Ridiculous! I would suggest finding a better junkyard with customer care Pull a parts operation is horrible. Im sure I will find a company that supports selling their own parts...like wow

Got a flat tire during a road trip. Pulled the car in, and they patched it up in less than 5…read moreminutes and I was back on my way. Super friendly and fast service.

From the owner: We are here for you. Our business open to serve and help you. New or used tires , oil change ,…read morebrake job , tune up , muffler , new and used parts . Our staff have great experience and best customer service. COVID 19 safe place

This particular NAPA provides good customer service. To wit:…read more I telephoned their shop, an employee immediately answered the phone, I asked if they had what I needed in stock, then they checked their shelves, and thereby verified the item. I then drove to their store, parked in the ample parking lot, entered the building, selected and paid for what I needed. It's too bad that such basics aren't de rigueur at all businesses. I'm not that terribly difficult to please. I just want to be treated like a valued customer, is all.

I have been coming here off & un for several years and have been find some parts that wasn't…read moreavailable at the competitors. Some of the highlights about going here is they have parts for small engines, that means lawnmowers and chain saws, etc., They loan tools, test batteries, does oil and battery recycling and they have both heavy and import parts as well. It's not a huge.super-store like some but it is very we stocked. The staff has always been professional and personable and thry're especially cordial and helpful on the phone The store has a dozen parking spaces with one handicap space with ramp by the front door with fifteen behind that by the highway. There's twenty-five more spaces on the side of the building with an entrance from Sycamore near the back in addition to the one on Hwy 72. Plenty of parking with easy access from north bound 72 and a left turn on Sycamore gets you to the side lot without the need for a U-turn. They prove that there's room for one than just one kind of parts store in this semi-small town.

They tried to accommodate my desired tow time but ultimately could not make Thursday evening so did…read moreit Friday morning. The price was seemingly a bit high but I didn't have the key and the wheels were locked, and they didn't charge me more to come back out a second time. Mechanic made no reports of any damage to the car, so overall I'd recommend.

Barrett's Towing and Recovery saved us at ONE in the morning. Rachel was the calm voice on the…read morephone and Marlon was there in 20 minutes to tow our car home. I am so grateful for these helpful people in such an emergency. In a time where customer service has become so rare, this company showed up - calmly and quickly - to do a fabulous service. Thank you, thank you, so much. I'm tearing up my AAA card.