Worst experience ever in an auto parts store. Came in with a dead battery and was greeted by an…read moreextremely rude employee who said to me, and i quote, "yeah" instead of can i help you or what do you need. Not a good way to greet a customer. I ignored it because i was in a hurry but his rudeness continued. He got mad at me because i did not know right away some specific info on my vehicle. He then informed me that they did not do battery installs on my vehicle type, a 2018 Kia Optima. I suspect the real reason he told me this is because it was about 30 minutes until closing time and he didn't want to help me. So i said thanks for nothing and went to Auto Zone, where they couldn't have been nicer. They had me fixed up and on the road in no time. They were more than happy to take my money. Imagine that. I had never been in an O'Reilly before and you can be sure i'll never go back. This interaction took place on 6/11/26 at approximately 8:30 pm. I don't know the name of this extremely rude employee, but he may be in need of additional training.

The people who work here seem to be fairly competent. However, customer service can be spotty, as…read morethe workers tend to favor helping their friends first. Also, socializing out in the parking lot seems to be a thing here with some of the employees.

Came in on Thursday, 6/11/26 at approximately 8:30 pm with a dead battery. I was helped by an…read moreextremely nice young lady whose name i didn't get. She had me fixed up and back on the road in no time. She couldn't have been nicer or more helpful. She definitely deserves a raise as she has insured i'll be coming back for all my car needs. Thank you for being so helpful!

They rang up the right part but pulled the wrong part. Didn't fit. Not even close. Went back and…read moreanother guy saw the mistake and gave me the right part. It's a cabin air filter. And it's the more expensive STP brand which they said was better than the less expensive brand by about $8. Problem is that it's slightly bigger than the OEM filter. That small difference made it such that I couldn't snap on both sides of the cover. Will go OEM next time.

I just had leather seats and seaters installed for my 2013 FJ Cruiser. Southern Automotive did a…read morefantastic job. Their service was fast, friendly and looks amazing. Their communication was before, during and after the install was unexpected. Highly recommend their services.....I'll definately use them again!

gave me information on original product I was looking at, offered alternative that would work in my…read moretruck. Love it! FAST turnaround time as well. Excellent work and warranty on their labor as well. The whole team was very personable and easy to work with. Made extra care to make sure I clearly understood the product being offered as an alternative before they placed the order. 5 STARS!!!

5 stars is not enough to say how pleased I am with Raleigh Tire in Collierville. They see me as a…read moreperson, the reason they are in business. They sell and service my tires and other car needs. I have bought my brakes there for many years. The front desk personnel are always friendly and courteous while the mechanics and staff in the back are also helpful, courteous, and caring of what I need to have done. While sitting in their comfortable waiting area, they keep me informed of the progress being made in the back and if needed, help me with recommendations for caring for my car. I won't go anywhere else.... and they also offer service to come to you and get your vehicle to their shop if needed!! GOOD OL' FAMILY BUSINESS & SERVICE!!

I took my car to them at 7:30am for an oil change and at 4:30 I called and they told they never had…read morechance to do it. They had no intention of letting us know. He told they were just behind and could keep over the weekend and try to get to Monday. Being nice I just took the car and left. I went back on Thursday of the next week and the exact same time happened again after being told they would get it done. I will never take my car there and having been using them for years. They have poor customer service.

I was told about this service because I was having trouble finding someone to take my previous…read morevehicle. I wanted to keep my car, but fixing it would've cost more than what the car was actually worth and it was also near 150K miles. For Pull-A-Part, you can go online for an estimate of what your vehicle is worth, and someone will call you to make arrangements for pickup. The towing is free and all you'll need is your driver's license, the title (I think it can't have any liens/debts on it), the key, and they give you your money on the spot.

I have purchased numerous parts for my vehicles and have been very pleased with their selections…read more They don't always have what I'm looking for because so many people use their parts. You just have to keep trying.

Got a flat tire during a road trip. Pulled the car in, and they patched it up in less than 5…read moreminutes and I was back on my way. Super friendly and fast service.

From the owner: We are here for you. Our business open to serve and help you. New or used tires , oil change ,…read morebrake job , tune up , muffler , new and used parts . Our staff have great experience and best customer service. COVID 19 safe place

This particular NAPA provides good customer service. To wit:…read more I telephoned their shop, an employee immediately answered the phone, I asked if they had what I needed in stock, then they checked their shelves, and thereby verified the item. I then drove to their store, parked in the ample parking lot, entered the building, selected and paid for what I needed. It's too bad that such basics aren't de rigueur at all businesses. I'm not that terribly difficult to please. I just want to be treated like a valued customer, is all.

I have been coming here off & un for several years and have been find some parts that wasn't…read moreavailable at the competitors. Some of the highlights about going here is they have parts for small engines, that means lawnmowers and chain saws, etc., They loan tools, test batteries, does oil and battery recycling and they have both heavy and import parts as well. It's not a huge.super-store like some but it is very we stocked. The staff has always been professional and personable and thry're especially cordial and helpful on the phone The store has a dozen parking spaces with one handicap space with ramp by the front door with fifteen behind that by the highway. There's twenty-five more spaces on the side of the building with an entrance from Sycamore near the back in addition to the one on Hwy 72. Plenty of parking with easy access from north bound 72 and a left turn on Sycamore gets you to the side lot without the need for a U-turn. They prove that there's room for one than just one kind of parts store in this semi-small town.

They tried to accommodate my desired tow time but ultimately could not make Thursday evening so did…read moreit Friday morning. The price was seemingly a bit high but I didn't have the key and the wheels were locked, and they didn't charge me more to come back out a second time. Mechanic made no reports of any damage to the car, so overall I'd recommend.

Barrett's Towing and Recovery saved us at ONE in the morning. Rachel was the calm voice on the…read morephone and Marlon was there in 20 minutes to tow our car home. I am so grateful for these helpful people in such an emergency. In a time where customer service has become so rare, this company showed up - calmly and quickly - to do a fabulous service. Thank you, thank you, so much. I'm tearing up my AAA card.

Very very thorough diagnosis and repairs. I will return! Like All repair shops repairs are…read moreexpensive. Mostly labor costs. But if the work is done properly the price is not subject to scrutiny.

Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".