This automotive business continues to offer the best possible affordable service around…read more Many of my family members have their "every man" cars and trucks maintained and fixed here. These guys are real professionals, with a large depth of knowledge. They don't work on electric vehicles, or do oil changes on BMW-s, because those are simply a few things that are outside of their areas of expertise or required specialized tools to work on. Also, working on seemingly simple issues on an EV is like diving down a deep rabbit hole. I'm completely okay with that, since I don't ever plan on owning an EV, or any high-end vehicle for that matter. I know a guy who inherited a Mercedes Benz sedan. He was okay with the car until he had the get engine oil changed. The process to change the oil required a special tool that only the local Mercedes dealership's shop possessed. At the time, the charge for the oil change was $250.00, plus tax. After a few very high maintenance expenditures like that, he sold the car.

I really did enjoy doing business with these guys over the years. Sad that's over, and now I need…read morea new repair shop. Good places are hard to find. I have always gotten really good service from them until today. Kind and compassionate is generally the feel. I was completely comfortable with any advice they gave me. They have caught things that I didn't even know were wrong and was then blown away at the difference in the vehicle afterwards. Aside for the couple times they fixed the wrong thing and I had to bring back my vehicles and wait for another repair to be completed, the repairs are always top notch. I've been here a bunch recently and have spent at least $10-$12k on repairs, probably more. Most recently it was $1800 in July, $850 on Nov 8th, and $1700 just last week! I am quite agitated but I'm not going to screw with their star ranking just because we are breaking up. Plus, I should have written a positive review before now anyway. No one really reads these reviews anyway, so the stars are all they will see. Why am I pissed? I hit a pothole, blew the damn tire, and needed to tow my car to them for a new tire. I called, Tracy answered, and I gave him the make, model, and tire size. He says, "I can't get that tire and I don't work on Tesla's anyway". It's a fucking tire! Do your jacks not work on Tesla's? What a joke. Five lug nuts loosened, a jack, put the tire on the damn wheel. That's all I needed, bro. I guess you don't work on my three Fords and a Jeep now either. I'm sure my business doesn't matter and Tracy will be just fine, at least that's the vibe. Good luck boys

Locked my keys in my car called All Star and they made me a key in minutes. Delivered the key and…read moreI was back on the road in 30 minutes

went in for my 75,000 mile maintenance & heat issue. Sean M.(service) told me I needed two services…read morethat weren't covered under my extended warranty, and that his guys couldn't find an issue with my heat. He asked if he could keep my suv overnight, so the tech can test it again the next day. He stated I can't notify the warranty company if I don't find an issue to fix. I called for an updateTon my vehicle, the receptionist said Sean isn't available. This place is out for money, I'm never taking my suv back ever, lesson learned.

Everything went Better than expected; Exceeded my expectations! Attentive 5 Star Level Service!…read more Newest top notch facility. Was greeted with a smile, opened my car door and escorted to the automated Barista machine, then invited to relax in the comfortable climate controlled waiting area until the " you need a ride driver" Joe, took me home. Greatness from beginning to end. Thanks, Kia Southaven

took my new car in for an alignment and left with the alignment worse and 2200.00 worth of damage…read moreto my headliner. got the runaround for two months and they refuse to do anything other than have some car detailer that travels lot to lot mess with it which will certainly make things worse. The so called mechanic got black grease all over my headliner and when they tried to wipe it off, it burred, fuzzed and shredded the headliner fabric. 8 inch streaks of black grease on a brand new car headline, let that sink in. You best avoid their joke of a service department

Had a roadside assistance tow through State Farm. Was never contacted by towing company after…read morewaiting nearly 3 hours. State Farm rescheduled with different towing company and was able to get vehicle towed in a timely manner. Thank you to State Farm for assisting but I cannot recommend elite towing.

Picked up my car as requested & delivered to a different repair shop. In a timely fashionread more

This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

Very professional and reliable. When Memphis Tow cancelled at the last minute, Davenport saved my…read morebutt sending a truck in just one hour.

I needed a part replaced that I knew I was going to have great difficulty with. Teddy Johnson…read moreoffered / volunteered to replace it for me. I can't adequately express my appreciation for his efforts. Having watched him do the replacement, I knew I would have failed. I know that Auto Zone is famous for offering assistance and I've used them numerous times for batteries and windshield wipers. This was not one of those parts. Thank you very much Teddy!

This might be the most customer-oriented AutoZone store in the metro area. Upon entering, an…read moreemployee asked me what I needed, then led me directly to the correct area of the store. There was zero waiting when I went to the cash register to pay.

Huge thanks to this dealership for undoing the absolute carnage I unleashed on my Jeep Renegade…read morebrakes. Armed with nothing but a socket set, false confidence, and a "YouTube certified" degree, I managed to pop the e-brake cylinder out like a teenage zit. They stepped in, fixed the disaster, finished the other side, and somehow managed not to laugh in my face... at least not while I was watching. Yelp high five to you all!

I would give zero stars if I could. The buying process at Landers of Southaven, MS seemed like a…read morebreeze at first, but it quickly turned into the worst car buying experience I've ever had. I was promised several things that turned out to be lies. Four months later, I still haven't received a single call back from my sales rep or the dealership. I was told I'd receive a second key that was supposedly at another dealership--now I'm being told they don't have one. My check engine light came on shortly after purchase, and after driving 3 hours to bring the car back, it sat at the dealer for over a week just for them to "reset" it. The very next day, the light came right back on. On top of that, my sales rep promised a few additional issues would be taken care of, but I've never heard back. This entire experience has been nothing but broken promises, wasted time, and poor customer service. I would not recommend Landers of Southaven to anyone.

Quick and efficient . Was very polite and welcoming very friendly staff…read moreNot pricy. I have a 2014 dodge Durango and was charged $55 for tire