Hired them to change out multiple windows due to stains and condensation. Their quality and service…read morewas excellent. Great communication and was a much better value compared to changing the entire window. Will definitely use again.

Giuseppe and his team did a great job. The installation wasn't completed to my satisfaction and…read morethey promptly came back and resolved the issues.

After reading strong reviews, I contacted Alex to see whether he could replace sun‑damaged windows…read moreand to request an estimate. He immediately asked for a photo without gathering any details about the windows. I explained that the damage wouldn't show in a picture, but he insisted that photo‑based estimates are his standard process, with in‑person measurements only after agreeing to the estimate. This process felt impersonal and did not inspire confidence. While this may work for some customers, it did not meet my expectations for a service provider. I decided to look for a company that offers a more reassuring initial assessment.

Alex replaced a window in my home today. He did an outstanding job, at a very reasonable price. I…read morewill recommend his services to everyone I know that needs window replacements in the future!!!

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

It took three glass doors with three different install dates to finally get it correct. Then the…read moreinvoice arrives and is of course also incorrect. They are great on the phone with a willingness to resolve issues, however it just shouldn't be this hard.

Mark and his expert team of glass technicians, Joe and Michael, did an excellent job of realigning…read moreand reanchoring a 3 piece glass shower unit in my house. The original installation was not completed correctly and the door would not close. The glass technicians completely disassembled the glass panels and then reinstalled correctly. Mark gave me a reasonable estimate and stuck to that estimate even though it was a complicated rebuild! Excellent service and value! I highly recommend Gatsby Glass Service if McKinney!

Liberty Glass installed a faulty shower and went out of business. I now have to completely replace…read morea new and expensive seamless shower. Does anyone know how to sue a guy who has gone out of business???

I called Liberty glass and asked them to come by a project the first week of March. One of their…read morerepresentative came by and measured three end tables, two sofa tables and two sideboards for glass to protect rate furniture. I received a quote and gave them a 50% deposit on my credit card. Three weeks went by and I heard nothing from them. When I finally was able to get a hold of the manager he said he would have to check on the quote /order. I got an email back saying " that they could not complete the job because the employee who did the measurements quit".??? *come back and remeasure it maybe? He said he was going to send the deposit back in a check, not credit card. I got a check 5 days later, I deposited it and my bank ran it though twice. Both times it came back saying that they had "Insignificant funds" in their account. I called the business twice and emailed them as well. No one has returned my emails or calls. So they took my money and they did not product the product. Do not trust them! Do not give them any deposits because you will not get your money back. It's 04/19/23 and I still have not heard back from them.

We recently replaced all the windows in our home ( about 20 total), and after comparing options, we…read morechose Woodruff, and we're so glad we did. From the very beginning, the process felt easy. I reached out for a consultation and got a call back within about 10 minutes. The office team was incredibly friendly and flexible with scheduling. Our sales rep, John, was fantastic. He took the time to walk us through all our options, explain the installation process, and answer every question we had. Since this is such a big investment, we were nervous, but he made us feel confident in our decision (especially compared to Pella). Installation day went just as smoothly. The crew showed up right on time, was very respectful of our home (booties, cleaning as they worked), and did everything they could to minimize disruption. We have a cat, and they were so accommodating, working room by room so we could keep her calm and safe. Sky even brought her treats, which was such a thoughtful touch. They worked efficiently, were as quiet as possible, and cleaned up as much as you realistically can after a big job like this. We also appreciated that multiple team members stopped by throughout the day to check in and make sure we were happy. Overall, we felt really well taken care of from start to finish. Highly recommend Woodruff!

We recently used Woodruff Windows to replace 14 windows in our 50+ year old home. We had replaced…read morethe original windows with "energy efficient" windows 25 years ago but we wanted the home to look more contemporary and also for the windows to be more efficient, so we replaced all windows with black exterior trim this time. We were also able to get the large front window replaced as one very large pane of glass- which we had been told by other companies, they could not do. Our experience with scheduling, sales, price, installation, and follow up, could not have been better. We also were impressed that this company is based here in the DFW area and family-owned. Highly recommend Woodruff Windows!