They were courteous kind. Did a great job fixing floor damage from dogs and people. Better than I…read moreimagined it could be.

Can't say enough good things about Bill. We have a 1928 house and Bill has matched new flooring to…read morethe existing flooring seamlessly, as well as refinished existing floors without a intervening threshold. They showed up on time, met the estimate and the work was impeccable. Will absolutely hire Bill the next time we need work done. I highly recommend.

Everyone at Ogle's was exceptional. They were quick to come measure. They were very conscientious…read moreabout my budget when we discussed what I needed from my flooring, and didn't pressure me into buying any particular brand or product. I had spent several months researching and learning about the different benefits and drawbacks of a wide variety of flooring products; so when I went to them I already had a pretty good understanding of what I was looking at. But even still, they were able to more fully explain the fundamentals of flooring installation. I took the information away with me and I continued to work-out what I was going to ultimately install. After visiting a few other flooring venues, including DIY establishments, I made a plan that included hiring Ogle's. And I don't regret it all.

Ogle's Hardwood Flooring did an excellent job restoring our hardwood floors to their original…read morebeauty after we renovated the home. They were prompt, professional and reasonably priced. They did not try to oversell their service, but recommended exactly what we needed. We would highly recommend them to anyone needing flooring for the new or existing home.

Many years ago I had a very good experience with this company so when after two puppies and a home…read morehospice it was time to replace the carpet for a photo shoot I sought them out again. This time I dealt with Clint instead of the owner and he was fantastic and they still had the measurements! Clint quickly obtained the carpet after giving excellent advice. He juggled their schedule to meet my needs. The installer was fantastic and he also performed a carpet repair on another carpet that was almost magical. This is a great outfit. Good prices, great service and just nice people as well.

Excellent job and good price on wall to wall carpeting installation and custom cut and bound…read morerunners for staircases.

Browsing for tile today and enjoyed checking out all the tile here. We were greeted by Dominic who…read morewas very helpful. He asked us what we were looking for and was a tremendous help. He took the time to listen and made many recommendations. He went o the back and found a perfect tile and we were able to take home samples. I highly recommend visiting this location as not only do they have gorgeous tile etc. but the personal attention was so appreciated. The store is easy to get to and there's plenty of parking and a ramp if you want to avoid the stairs. The layout of the store was easy to follow and find many options. Once you choose options they have a large table you can place all the choices on then decide if too like it or want to take items home. Great experience today. Highly recommend. The ordering process was so efficient and easy. Dominic asked many times if the order was right and confirmed the availability of the tile. The order should take less than two weeks to arrive.

While I liked the tile for a kitchen backsplash very much, I was very disappointed that double of…read morethe amount of the tile was ordered and since it was a special order, it's not returnable as per their policy. I presented them the layout with detailed dimensions and counted on their expertise to calculate how much would be needed. After the install, DOUBLE the amount of tile was left over costing me over $275 plus the extra $115 to have it shipped. My advice is to NOT LET THEM DO THE CALCULATION OF HOW MUCH TILE IS NEEDED and avoid special orders with them.

After multiple quotes, we used Burgess Supply to install carpet in our upstairs. The installers…read morekindly put up with my pup stealing their gloves and tools. :) Their bid was very competitive. They even completed my laundry closet at a very low cost as they had stock on hand. The installation was completed in one day (working after hours) which was nice as I work from home.

From the owner: Family owned and operated since 1949, we are continuing the family tradition of making homes…read morebeautiful in Lake Norman and the surrounding areas. Burgess offers a full line of flooring products and quality installation. Our showroom and staff will guide you in making your flooring decisions and your home beautiful. When you experience Burgess you will know that you received a value product at a value price. That makes purchasing your floor rewarding and fun. Your home is a fashion statement and a reflection of you. We feel honored that you choose to shop at Burgess. Please accept this as a personal invitation to visit our showroom. You will find a professionally staffed floor fashion center offering; CARPET, Custom Area Rugs, Hardwood, Luxury Vinyl, Ceramic Tile and more. Professional Installation is guaranteed.. We also have wallpaper and accessories. For a pleasant shopping experience, please visit. Value and customer satisfaction is our goal. Together we will make your home beautiful..

Avoid this business like the plague!!!! You won't believe how much of a nightmare my experience has…read morebeen with them. So it starts back in May 2023. We put a deposit of $18,500 down to have Flowers Flooring install our laminate floors. After one month of delays, I gave them the benefit of the doubt, perhaps business is good and they're schedule is full. So I didn't complain. I stayed patient. But then, one more month passed, and so I reached out and began expressing my frustration with how long it has taken. They reassured me and promised the job would get done. But then, after a couple of more weeks of silence, we ended up hiring another company to do the job. Flowers Flooring said they would issue a full refund and that it would take up to 30 days to process. After about 40 days, I reached out to them asking what the status of the refund was. After all, $18,500 is a lot of money. But, after 2-3 days, we didn't get any response from Flowers. We even tried reaching out directly to the owner, and can you guess what happened? That's right, nothing. Radio silence. And so after 3 months of delays, 48 days of silence after requesting a refund, and a lot of frustration, we decided to escalate matters and reach out to our credit card company to file a dispute. Our credit card company gave us a provisional credit of $18,500 and is looking into the matter as we speak. Folks, I know there are a lot of you out there who are owed money from this criminal company. If you paid with a credit card, you are legally protected by the Fair Credit Billing Act of 1974. Open a case and get your money back! Even if you didn't pay with a credit card, contact your bank and open a dispute! We work too hard for our money to have dishonest people steal from us.

My first experience using Flowers Flooring went smooth, I replaced the flooring in my master…read morebathroom. So I placed a second order with them ordering the same flooring I had installed in my master bedroom for my guess bathroom. A month after I placed my order I reach out then them to check the status and was told I need to cancel my order due to Mohawk has production issues. I have yet to receive my refund from my cancellation. I don't understand why they even told my order if they knew Theo was an issue. There was no issue a month earlier when I ordered for my master bathroom. Andrew Gover should not be in a customer service roll. Once he makes a sale he avoids following up or providing any updates on your order. Teresa (a manager) is just like Andrew, no customer service skills at all! I will never use Flowers Flooring again and would not recommend them to anyone! SB

I was able to get intouch with the owner and we have plans to fix what I had damaged. It appears…read morethat yelp doesn't list her correct number. All is well!

Update..adding photos of the garbage work that was done. Flooring is already starting to lift and…read moreparts of flooring has broken off. I have contacted the owner Mary twice and she has done nothing to fix the issue, it hasn't even been 90 days since install. Also showing the corners of my home where the removed wood and never replaced, so I have these huge gaps around my home.