Started getting estimates to replace our 25+ year old roof and our insurance agent suggested…read moreSouthern Star so we gave them a call. The estimate was scheduled promptly and the estimator Rhett was friendly and professional. Their estimate was in the middle of the 3 we received, but $2,000 higher than the roofing company we hired to install our new roof. When I texted Rhett to tell him we had gone with a roofing company whose estimate was more budget friendly for us, within moments I received a hard sell text telling me how the brand of shingles they used were far superior to any other brand of shingles out there and that I needed to consider that in making my decision. Believe me since this was the first new roof on my house in 25+ years I did my research on shingle brands and didn't choose a roofing company using some bargain basement brand of shingles! That $2,000 we saved is now more money that we are able to spend on other needed house projects.

Customer satisfaction is of no importance to this company. A job we were told would take a day and…read morea half is still not complete months later. We had the superintendent come out to address the poor workmanship, which I'm sure is related to the beer bottle caps I had to pick up out of the back yard, and he agreed that there needed to be repairs. He fixed half of them and then left. When I reached out again for follow up I received the text below, which may be the worst customer service I've ever received. The invoice has been paid in full and it looks like we are going to have to hire another company to come out and fix it. The company was never told that we were satisfied as they stated in the text.

These guys are great. Punctual, friendly, knowledgeable…read moreand smart. They were helpful with my insurance claim and very willing to answer all questions I had. My roof was completed 2 days after I picked the shingle color. They even fixed my previously dented gutter and painted the vent pipes! Highly recommend

My husband & I are from California. We had a rental in Jacksonville, NC. In September 2018…read moreHurricane Florence hit; our home did not flood but was badly damaged, eg: roof damage, collapsed interior ceilings, etc. The damage to homes caused by Florence was extensive in our area and my husband & I realized supplies and contractors would be in short supply. So, we made the decision to pack up our Ford pickup w/tools and supplies along with our 26' RV trailer in tow, and 2 dogs, we drove from San Diego, CA to Jacksonville, NC in 5 days to meet up with our claims adjustor. We looked like the Beverly Hillbillies. After several days of cleanup and hearing discouraging reports that supplies and contractors were in short supply, our ray of light and hope emerged when we met Carey, the owner of Under One Roof Construction. I had seen him drive up to inspect the roof across the street from us. My husband & I made it a point to talk with him to see if he could help us out. We immediately took a liking to Carey. Knowledgeable. Easy going. Established family business. Carey, gave us a reasonable roof estimate; we gave him the job. Carey brought out his roofing crew, some who had been with him over 10 years; you could tell how they instinctively worked together. They installed a new beautiful roof. He and his crew were very professional. They picked up all their construction mess and used a magnetized roller to pick up any roofing nails in their work area. We were quite impressed w/their roof competency, products, and warranty that we asked Carey if he had a construction crew who could help us with the damaged interior work. Carey, again, came through; he worked us in to his VERY tight schedule. So, we contracted w/him for the interior damage caused by Florence, including interior sheetrock tear down, installing new insulation, rehung new sheetrock on the ceilings, interior priming and painting, etc. Carey and his crews did all the big stuff. We are forever grateful. 3 months of exhaustive labor took its toll on my husband (70 yrs old) and myself (64 yrs old). The events that led up and followed with Carey coming to our aid was literally an answered prayer; a small miracle. In addition to Carey, we recognized several small miracles during our Florence trip including our drive back home when our truck broke down in Anniston, AL a week before Christmas Eve....but that's another adventure, for another day.

Proceed with caution…read more The sales person was quite professional and amenable when discussing the products and attempting to earn the business. The follow-up was very good until the salesman obtained the signed contract. However, once i returned the signed contract, ALL communication stopped. No phone calls were returned or work scheduled. Several weeks after the contract was signed, i was able to speak to Keren at Eastern Roof Technologies. She advised the company would not replace the roof for the contracted amount as the company would lose money.

Could not have been more pleased with the service we received from ERT. Keren and Aaron are…read moreincredibly professional, responsive and will do all they can to make their customers are 100% satisfied with their work. They put on a whole new roof for us.

Great company. I would highly recommend. The team done exactly what was discussed and the roof went…read moreon without any problems. Nick made our roof replacement stress free and his team worked very hard to complete our roof on time and on budget.

They didn't return calls to schedule an appointmen. This was very disappointing as I called them…read morebecause of their Yelp review.

I received a "cold call" from a company claiming to represent Best Roofing Now. The company that…read morecalled said they were with "Roofing Contractors Network" and that "they would be in my neighborhood to do a job next week" - but couldn't tell me which neighborhood, street, or neighbor that had the work being done. They did provide the name of this company that they were representing, as well as the address. My number is on the do not call list, and I have never done business with Best Roofing, or the Roofing Contractors Network. I would not recommend any business that partners with a cold call agency, especially when they do not bother to check the do not call registry. I can only hope that a negative review will cause the owners to reconsider using a cold call agency in the future. Recommendations and quality work should be enough to gain business, cold calls will drive it away.

I met James Turner at a business association meeting, and later reached out to him and Best Roofing…read moreNow LLC as hurricane season was approaching to do some repair work on my almost-30-year-old roof. He responded timely, visited to give me a quote and took care of the issue. He gave me a fair price, with a no pressure, just informative meeting and estimate. He got the work done quickly and efficiently. He's my roofer going forward! I'm going to need Best Roofing Now LLC!

I had empire come out to inspect my roof after I noticed a stain in my master bathroom ceiling. I…read morefully expected them to tell me I needed a brand new roof instead I was informed after a thorough roof inspection I had a pipe boot and need of replacement that was causing the leak. Kyle replaced the pipe boot while at my house and showed me pictures of my roof and answered all our questions about the condition of our roof. When we do need a roof empire will be the only company we will call! We were expecting to hear our roof needed to be replaced and instead found out it was in much better shape than we expected from a 20 year old roof.

Empire Roofing Claim Services did a great job on our roof but more importantly were great about…read morehelping us through the complicated process of filing the storm damage claim with our insurance carrier. They made the whole process easy and the quality of the work was top notch!

On time. Works hard. Quality work. Great overall experience & customer service. Highly recommend!read more

Their landscaping services are amazing. Professional and quality workmanship Not only did they…read moreprovide awesome service but they also went above and beyond by salting our community entrance-way. Just awesome people and company.

This is a two part review! Hughes Floor Covering gets a 5 star. Installers get a 5 Star. The…read morefloor - Anderson Tuftex Bernina Hickory gets a ZERO STAR. Finish is coming off in kitchen, home office and etc. Do NOT buy this floor. In my opinion very low quality floor. Total waste of my money.

As a contractor, I worked with many flooring vendors. Joe and Angie are the most responsive and…read morefriendly that I know. I steered my clients to them whenever possible. They have a great selection of the best products on the market. Their crews are friendly and careful.