Asphault Shingle Roof Replacement…read more LoLo Deals Co-owners Lorrain and Josh Vinyard worked closely with us to get our asphalt shingle roof replaced after the severe storm that hit Mount Holly, NC in May 2024. When contacted Josh and Lorrain quickly came to our home and Josh went up on our roof and documented all the damage. He provided us with photos of the damage that we then provided to our insurance company when we submitted our claim. We went through three rounds of inspections with the insurance company and Josh was there every time to represent us our interests and make sure the insurance company adjusters properly assessed the damage. When we decided to replace the roof Lorrain brought over samples of shingle types and colors for us to choose from and advised us on the best choice of shingles to withstand wind and hail and also those that best resisted staining and aging. Lorrain then quickly provided us with a very comprehensive and completive price proposal for the job. After selecting our shingles, she promptly had the supplies delivered and made sure the roofing crew arrive the next day. We have an over 3500 sq-ft of roof with multiple steep angels between our main home and detached garage and the crew was able to do the entire job in one day as we had requested. Their crew arrived at sunrise and finished picking up after sunset and when they left the new roof looked beautiful. They replaced some damaged wood sheeting found and replaced the rubber grommets around the vent pipes coming through the roof. Finally, early the next morning, they sent one person to go entirely around the house and garage to do a second sweep for loose nails all cleanup required. We are very happy with the responsiveness, helpfulness, honesty and reliability of Lorrain and Josh at LoLo deals and totally thrilled with the price paid, appearance and quality workmanship evident in our new roof. We definitely recommend LoLo Deals to our friends, family and neighbors that need roofing service.

They were quick to get back to my initial inquiry, but wanted to file an insurance claim before…read morethey even had looked at my roof. I demurred, and they never called back to schedule the inspection.

Great company. I would highly recommend. The team done exactly what was discussed and the roof went…read moreon without any problems. Nick made our roof replacement stress free and his team worked very hard to complete our roof on time and on budget.

They didn't return calls to schedule an appointmen. This was very disappointing as I called them…read morebecause of their Yelp review.

When you're replacing a roof while living in another state, trust becomes the most important…read morefactor. We bought a 2003 home that still had its original roof, complete with solar panels, and had to coordinate everything from a distance. That could have been incredibly stressful, but Marcus made it feel surprisingly easy. He was consistently proactive, communicative, and transparent throughout the project. We never felt like we were wondering what was happening. When rain threatened the schedule, he immediately brought in additional crew members so they could finish before the weather rolled in. Instead of excuses, he found solutions. The installation itself was fast, organized, and professional. The crew arrived when they said they would and got the job done efficiently. One unexpected highlight was the documentation afterward. The drone photos of the finished roof were outstanding, and the detailed paperwork made getting approval from our homeowners insurance company simple. It's one of those little things you don't think about until you need it, and they absolutely delivered. We did run into some frustrations with the separate solar vendor, but as far as Elite Roof & Solar is concerned, we'd hire them again in a heartbeat. In fact, our parents are buying an older home in the Asheville area. When that roof eventually needs replacing, Marcus will be our first call. It's rare to find a contractor who combines excellent workmanship with great communication and follow-through. Elite Roof & Solar earned our trust, and that's probably the highest compliment we can give.

I had a leak in our roof and panicked trying to find a reputable contractor and company. From start…read moreto finish Elite Roof and Solar was the best decision I've ever made! Jake Jerles met with me and went over everything. Within a month after insurance finally approved our roof was scheduled and replaced. The process was seamless. They showed up and did a beautiful job! They are true master craftsmen and master Elite contractors! From scheduling to installation they were on it ! Truly can't say enough about how great this experience was! If you need a new roof ... This is the company to call !

They provided outstanding work and attention to detail on several projects including building a new…read moredetached garage and installing a new driveway + concrete patios at my house. They also made unrelated minor repairs to my roof and siding at a very fair price. They communicated well and were flexible, offering ideas and taking input from me. I have recommended them to other homeowner and will use them for future projects.

If I could give 0 Stars I would unprofessional rude and bad install stay away from these roofers…read more Used fly by night contractors. They not only do a shady job that was not worth the money but they refused to fix what was wrong and refused to help us when the installed new roof failed just a year later. They also did not ever file for our warranty as they should have stay away from this company. Has bad reviews on Angies list as well I should have done more research before settling with this company. I took plenty of pictures of the awful job and my roof leaking again in the same spot after just 1 year what a wasted exorbitant amount of money I wish I could post the pictures on here

I called the office and they sent Garrett out to take a look at my missing shingle issue. He was…read moreable to diagnose, get me the single shingle I needed and came back the next day to do the repair. Finished it 15 min. Super service and great guy. Highly recommend!

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

After 19 years in the house it was time for a thorough inspection and evaluation. Wide Meadow…read moreRoofing provided a seamless path to accomplish this process. They took many pictures and performed at least two on-the-roof inspections. The shingle selection options were mind boggling. After identifying the best match to our needs the wheels went in motion. The crew arrived as promised and went directly to work. It was a well-oiled machine in motion. The removal of the old roof went quickly and cleanly. The installation was incredibly handled and was so coordinated it was almost like choreography. At the conclusion, I found one small piece of the old roofing felt paper. And this is a huge roof. The efficiency and cleanliness were unreal. I can't think there would ever be a better roofing company. They get 5+ stars.

Needed my roof checked for critter invasion. Jason came out and spotted 3 locations of entry. Took…read morecare of it quickly. Great group of men. Very happy the mystery has been solved.