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    Collingdale Dental Associates

    1.1 (7 reviews)
    Open 9:00 am - 5:00 pm

    Services - Collingdale Dental Associates

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Elegant Smiles

    Elegant Smiles

    3.8(34 reviews)
    4.2 mi

    I was a patient of this dental practice for several years, and I never imagined that I would…read moreeventually have to write a review like this. Over the years, one of the biggest concerns I noticed was the frequent change of dentists. My treatment passed from one dentist to another, and unfortunately, when a serious problem eventually developed, that lack of continuity became extremely important. When I was treated by Dr. Sardora, I specifically discussed my concerns about what would happen if there were problems after the treatment. At the time, I was reassured that they would take good care of me if anything happened afterward. That reassurance was one of the reasons I trusted the practice and moved forward with significant dental work, including a dental bridge. Unfortunately, when problems later developed and Dr. Lee was handling my case, the response was completely different. I was told that the work was beyond a one-year warranty period and that the office would not be responsible for it. I was honestly shocked by that response. This was not a small or temporary dental procedure. This was a dental bridge. Even my dental insurance generally only covers replacement of this type of major restorative work after a much longer interval, yet I was being told that after just over a year, the practice no longer considered itself responsible for addressing the problem. What makes this experience even more upsetting is what I am dealing with now. Because of the complexity of the existing dental work and the problems that need to be corrected, I am now having an extremely difficult time finding another dentist willing to take over my case. I have been left searching for someone who is willing and qualified to deal with the situation and determine how my teeth can be properly restored. For me, this is much bigger than whether a dental office technically offers a one-year "warranty." My concern is about continuity of care and accountability. Patients undergoing major restorative treatment should understand what happens if the dentist who performed the work leaves the practice, who takes responsibility for follow-up care, and what the practice will do if serious problems develop later. After being a patient here for years, trusting the practice through multiple changes of dentists, and relying on the reassurance I was originally given, I found the way my situation was ultimately handled extremely disappointing and unacceptable. The situation became serious enough that I filed a formal complaint with the Pennsylvania Department of State regarding my experience. I am sharing this review because I genuinely wish I had understood these issues before agreeing to major dental work here. If you are considering crowns, bridges, implants, or other extensive restorative treatment at this practice, I strongly recommend getting a second opinion and asking--in writing--exactly who will be responsible for your care if complications develop after treatment or if your treating dentist leaves the practice. Unfortunately, I am now the one left trying to find another doctor willing to help fix a very complicated dental situation.

    I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a…read moredental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren't just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn't want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly. Only then did he explain that he was confident in the treatment plan and had only been presenting a "what if" scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered "hostile language." I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior. What's even more upsetting is that they numbed me before informing me they wouldn't continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.

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    Smile Exchange of Springfield - Springfield Smile Exchange Waiting Area

    Smile Exchange of Springfield

    3.6(32 reviews)
    2.1 mi

    I was always embarrassed about my smile. My teeth looked horrible. I had horrible tooth…read moresensitivity. I made an appointment. They took me the very next day. Which was awesome. Got X-rays got fillings that day and a few follow ups. They deep cleaned my teeth. It looked awesome. Sensitivity is gone. Still nervous because anyone with sensitivity knows how scared you are to have THAT pain. My problems is resolved. I'll go every 6 months from now. Financially they work with you and gave me big discounts. My fear of the dentist is gone. They have numbing stuff nowadays. I love this place. My confidence has improved a lot. Future - I'll go every 6 months and I want to enquire about teeth whitening. Since I was a smoker and want extreme white teeth.

    What should I start? I had really bad experience at this dental office. I was treated with…read more sensitive teeth here by Dr. Garry Schneider, he did filling procedure to the sensitive teeth, 2 on the lower left side, 1 on the lower right side. But the sensitivity of the teeth were getting worse, so I went back to him, he said there might have bubbles in side of the filling( why there're bubbles? bad operation and skill I guess). So he made another appointment for me. Because of this appointment, I lost my job, ironically, when I went to the office for my appointment, the casher said Dr Schneider wan't in the office, he's on his vacation in Dominican Republic or whatever. So, I lost my job, my health insurance, for that appointment, but that guy forgot it, and was on his vacation?!! After that, I didn't blame them, things have happened, I let it go. I just hoped that my teeth get right treatment, so I could eat food without any pain. So I made a new appointment with him, he did refilling, after that the right side was good, but the left side is still sensitive. A few days later, my implant crown next to the sensitive tooth on the lower right fell out. I don't know why it fell out, maybe when he filled the sensitive tooth, and grinding, made the crown loose. So I had to made appointment again to put the crown back, it fell out again a few days later after was put back. so I made appointment again, I asked him to get a new crown, he gave me a quote for a new one, its total about $ 770 with insurance, and $1100 without insurance. I told him my insurance would end on May, so I tried to get it done before it ended, he agreed. I paid $150 to place the order, few weeks later, he put new crown on, but I was still charged $770. I should pay $770-$150=$620, because I prepaid $150 already. So I asked them why, they blah, blah, blah. During the time he put the new crown on, I told him, the left side is still sensitive, then he said that there may have a crack inside, and asked me to see a specialist. And he complained that he's never had a person's teeth with this kind of problem that I have. Yeah, maybe you just don't know much. My problem with this doctor is not finished yet. So when he put this new crown on, it needed to shape the crown to get the good bite, and fit. But, when he grind the crown, he grind the neighboring teeth too, I think he didn't mean to do that, but it just showed his bad skill on job, and carelessness for patients . They hurt, after his treatment, my good teeth became bad, and my bad teeth became worse. After all of these unpleasant experiences happened, I told myself that I forgive him, because he's young and maybe really don't know much about what he does, I just don't go back to the office again. But, today, I got a bill from this dental office, and shows I own them $389.29. I didn't sue them for all trouble they caused for me, instead, they are asking for more money from me. Really bad experience!

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    Smile Exchange of Springfield - Dental Care Room Smile Exchange of Springfield

    Dental Care Room Smile Exchange of Springfield

    Smile Exchange of Springfield - Waiting Area (desk & coffee area)

    Waiting Area (desk & coffee area)

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    Collingdale Dental Associates - generaldentistry - Updated September 2026

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