After a very talented salesperson convinced me this was the answer to my arch issue, I came to my…read moresenses and realized this 3 - arch system is not the answer to my pain. $1500 BTW!! Under Florida and Federal Consumer Protection laws I should have 3 business days to cancel the contract they talked me into. I went to the store & the manager insisted he could not take them back. I insisted that he file a report with corporate. 24 hours later, they offered me a store credit (there is nothing to buy besides Brooks sneakers) minus 20% for a restocking fee. They are crooks. Well trained scam artists that take advantage of people in pain. Save your time and money and go to a Medical Professional. I am not giving up on getting a refund. If you have had the same experience file a complaint with the Better Business Bureau

if i could give them a zero i would.... reckless and…read moreirresponible..... severe lower back issue...... after getting mri i call them per doctors recommendation... meet with the therapist...we talk...it's cordial then he has be do some exercises.... mind you lower back pain that radiates down your back, into your thigh, calf, foot and of course lower back is still tender.... then he has me do some exercises......the pain climbs and is getting serious......then i ask, did you read the mri report? the answer was, we don't have it! i ask if they will get it, after all it was a $4000 mri....seemed all old guys have the same problem and they are all treated the same... this was on a thursday late in the day. monday at 4:30 pm i get a nasty phone call from the office, advising i missed my appointment fot 4 pm.....and i better show up for my wednesday and friday appointment. this is all news to me, nobody set and appointment with me, everyone up front already went home when i left with the therapist on thursday..... then i ask if the got a copy of the doctors report on the mri, that was a big inconvienece for her majesty on the phone. she agreed to do it then call to set an appointment with me. never did and it's been almost weeks. needless to say, the pain and tightness is still with me, but next week i have another appointment with an office that gets a copy of the mri. as far as this place goes, i'm done with them.

SKILLED COMPASSIONATE CARE THAT REALLY HELPS…read more I am extremely grateful for the care I've received from Tina B.. She is a terrific physical therapist and has made a meaningful difference in my shoulder pain and overall comfort. Tina is highly skilled, attentive, and thoughtful in her approach. She takes the time to listen, explains what she is doing and why, and tailors therapy to what your body actually needs rather than using a one-size-fits-all approach. Her knowledge and intuition inspire confidence, and I always feel I am in very capable hands. Beyond her technical expertise, Tina is kind, patient, and genuinely invested in her patients' progress. Each session feels purposeful, encouraging, and well paced. I've seen real improvement and feel supported throughout the process. I highly recommend Tina to anyone seeking effective, professional, and compassionate physical therapy.

Scott Frost is an amazing physical therapist! He is patient, kind, friendly, and I was very…read morecomfortable with him during my therapy. My injured shoulder has improved over 80% in the five weeks that I have been seeing him. I highly recommend this business, and Scott Frost!

My wife's Dr. recommended Elite for a course of pt. When she contacted them, she was told they…read morecould only see her when they had a cancellation in their schedule. I understand why Elite wants to do this, they can charge insurance and the client for random PT services. I don't understand how it benefits the client, since there's no PT plan, no regular training and instruction and no assessment towards a therapy goal. (Rating is 1 star, since Yelp won't allow a 0 star rating)

Elite PT is first class...Knowledgeable, compassionate and caring! Mike always seems to sense the…read moreright care to deliver to bring the rehab along safely and quickly. Big thumbs up to Elite and their staff!

This place is excellent. I highly recommend it for all of your physical therapy needs. You are…read moretreated like family here. Marina is one of the physical therapists. I highly recommend her. She is kind, patient, thoughtful, caring, and supportive throughout your rehabilitation. Also, I have to add the front office Staff are extremely friendly, very helpful and thorough. It's really nice to go to a place with the front office Staff are so welcoming and the therapists are amazing. I've been to several other physical therapists in Naples and hands-down this is the best!!

They did not understand the nature of my pain and continue to try traditional physical therapy. I…read moreasked them if they did orthopedic manual therapy or functional manual therapy and they told me yes, but they did not. I was in as much or more pain when I left there as when I came in. I think they are traditional physical therapists and that's all.

My husband went to the Jaffe facility in Cape Coral, on DelPrado, for almost one year. He got…read moreexcellent results from a broken hip and really liked the therapists there He needs to go again for falling and balance issues. I called five times with no response, even leaving messages. This is totally unacceptable and if this is an indication of things to come, we will go somewhere else. We are very disappointed.

I've seen a lot of doctors in my life, and Dr. Stepanenko was one of the most disrespectful…read morephysicians I have ever encountered. I'm done with disrespectful doctors who treat people like second-class citizens. We aren't impressed that you went to medical school if you never learned empathy, kindness, compassion, or how to treat another human being with respect. Apparently Dr. Stepanenko either wasn't taught, or doesn't believe in, bedside manner. Because she has none. I watched her treat the medical assistant like he was beneath her right in front of me. I watched her back a lot too, since she spent much of the appointment sitting and typing at the computer rather than looking her patient in the eyes. She couldn't seem to remember what she said to my face by the time she turned around to type it five seconds later, then was rude to the medical assistant when he did his best to remember for her as she demanded he repeat what she had just said so she could enter it into her laptop. When she asked me what had worked for me in the past related to the issue I was experiencing, she yelled at me that she doesn't prescribe some of those things. I didn't care whether she did or didn't. I was simply answering her question, yet she responded with a level of hostility and contempt that was shocking. She never properly examined me or put her hands on me to determine what might be going on. Instead, she made a series of assumptions and ordered unnecessary tests. I know those assumptions were entirely inaccurate because I went to see another practitioner who helped me resolve the issue in a single appointment with no testing needed, and who was appalled when I shared my experience with Dr. Stepanenko. Her behavior was unacceptable and inexcusable. I will never return to Jaffe. It has become a revolving door of doctors, and patients deserve better. I will go out of my way to save others from wasting their time here. I sincerely hope you don't waste yours.

I can't say enough about my great experience with Niki Varveris. I have worked with her for the…read morepast three years or so with my scoliosis. Not only did she provide exceptional PT exercises and care but she taught me so much. She is extremely knowledgeable and deeply concerned about the welfare of each of her patients. She went out of her way to provide guidance and support for me well beyond what was necessary. Niki is a top physical therapist and a good person all around. I feel very fortunate to have worked with her.

I had a wonderful experience here! I would recommend this place to anyone!read more

Dr. Frick and his team are some of the kindest and most caring people I've ever met. I truly…read moreappreciate the time and attention they give at every visit. From the moment you walk in, you're greeted with warmth and professionalism, and it's clear that they genuinely care about your well-being. Dr. Frick takes the time to listen, explain things thoroughly, and tailor each treatment to your specific needs. His approach is not only effective but also incredibly compassionate. If you're looking for a chiropractor who truly puts patients first, look no further. I can't recommend Dr. Frick and his amazing team enough!

I came in for my first visit after leaving another chiropractor, hopeful for a better…read moreexperience--but unfortunately, I left with an injury that lasted several days. While the chiropractor was kind and attentive, he seemed to struggle with adjusting my body effectively, possibly due to the size difference between us. I truly appreciated how well he listened and the overall warmth of the staff, but after having my back thrown out during the appointment, I don't feel confident returning for future care.