I have been going to this place for years but now they have a new owner I think and my last…read moreexperience is my last time there. Had a broken belt on my ram truck and they checked it out and said my a/c was broken and needed whole new unit $4500 and for some reason I didn't believe them so I went to Grayson County Diesel and found out my a/c was not broken and I needed a new alternator instead something that Texas Diesel replaced in February and it was still in warranty. So if you go there just be careful about what they say is wrong with your vehicle you have been warned

Poor customer service, poor workmanship, and misleading customers. I have been here for the same…read morefew issues 8 times over the past 6 months and my issues are still not resolved. Every time I come back; they say they forgot a specific item during the previous visit, even after I always double check with them prior to leaving the shop. I'm currently in need to return for my 9th visit for an item that was supposedly fixed 2 weeks ago, but now they stated they never actually fixed the problem properly, so they will if I bring it back one more time. They are very misleading about using new parts vs. remanufactured parts, their invoices say new on parts that are actually remanufactured. I discovered this after parts were already installed because one of the mechanics accidentally made the comment while looking at the truck. I was told the remanufactured parts would be swapped for new ones, and this never happened, I was lied to. I have multiple inspection reports and repair invoices that do not match, they mention needed repairs but don't show where they were ever actually completed, I only had this by word of mouth which is why I am now ensuring I get everything in writing from them.

Have had my automobiles worked on and always have had great service. Had a drive chain need…read morereplacing in a Kia and he was able to fix and return for alot less than the dealership was charging. He doesnt upsell and has always been reasonable with pricing. I would recommend him to anyone needing help

Fantastic service and always has the parts I need. They have a lot of nifty ways to look up what…read moreyou need, and great price are the norm.

Top shelf , best quality and results. Great guy to work with!! Completed the job (over 100 dents)…read morein record time at more than reasonable price. I highly recommend him.

During that big job 2-3 years ago he had the Suburban hood replaced and painted instead of fixing…read morethe hail dents since there were so many. The hood didn't fit when returned and I paid Motor Masters after to modify it so it would fit and look right. I also paid them to fix the moonroof drain channels but have permanent water stains in the floorboards that even Dapler Detailing couldn't get out. Well, the paint job started peeling off in the past few months. I'll have to have the hood repainted again but will probably get the right hood for it this time. Not a good job whatsoever.

Needed my truck aligned after having a new tie rod and lower control arm put on and called around…read morefor pricing and availability. He was able to get me in quickly and did a great job. I would definitely use him again.

My wife and I were on our 8 hour drive back to KC from Dallas.. 1 hour into our trip, the drive…read morebelt snapped. I called around for help and few shops answered. Wes answered and said he was closed and referred me to another shop. He also told me to call him back if I was unable to get help. An hour later, I called him back and told him a towe truck was on its way but the shop he referred didn't know if they could fit me in. 5 minutes later, Wes showed up on the side of the highway to help me. He looked at the car and said he was going to go find the belt so he could fix it. He came back and said the belt needed was out of stock so it would be 2 hours before he could get it. Nonetheless, we took it to the shop he referred and 3 hours later we were back on the road. Wes going out of his way to help us, speaks volumes to his character. My wife and I were very thankful for his willingness to help. I wish he had a shop in KC, he would get all of my business!!

I have used Heritage Collision Center in Sherman 3x now.... All 3 of my experiences have been…read more exceptional. From beginning to end. They kept me informed, updated on the process and progress. I have always been treated with respect and kindness. Never talked down to because I'm female. Everything is explained clearly and if a delay occurs I was notified. I highly recommend John and everyone at Heritage for any kind of repair. Give them a call! You'll thank me later.

I was absolutely pleased with my experience at Heritage Collision. they are friendly, personable…read moreand thorough. I would recommend them to anyone needing body work.

Took my Saab to DJ he wasn't sure if he could do much if anything because well it's a Saab, and…read moremost repair shops freak out because they don't have a clue. DJ got it going again. Reasonable price fast service. Be aware that this shop is popular in the area so you really need to make an appointment, you will find many local shops send work here as well as dealerships, he is well known for being able to fix problems with electronics.

Rude and unprofessional * price changes every second * diagnostic fee went from $75 to $109 to $150…read more** the lady running the phone is not all there tbh * DJ was even ruder * do not trust them with your vehicles * they will take advantage of you BEWARE

I had an issue with my car on a Sunday...I was able to drive my car to the shop and park it there…read morebc I live across the street. I was able to text the number explaining my situation and asking if they could look at it when he was available and let me know if he could help me! The next morning Gary messaged me back letting me know what the issue was and gave me a quote (which was extremely reasonable)! While he was fixing the problem he discovered another issue and let me know if I would like him to fix that as well along with another reasonable quote! He had my car fixed and ready before 2pm that day! Gary was friendly, efficient, honest, and fair! I felt like he went above and beyond! He DEFINITELY made a new customer and I will take all my business concerning my vehicles to him in the future!! I HIGHLY recommend Auto Tech for all your vehicle needs!

Our vehicles won't go to anyone else. He responds, he's honest & forthcoming and just a genuine all…read morearound person. My kids know to call Gary if something is wrong with their vehicles. He took care of my Mom, too. The quality of work is exactly what you'd want & if he can't or doesn't have time to fix your issues, he will give you a recommendation of where to take your car. Top notch in Bonham, Texas!

Best mechanic ever! Keith knows his cars and is as honest as you'll ever find in a mechanic. He…read moreeven goes out of his way to find ways to cut costs on parts/fluids/oil and passes those savings on to his clients. He has worked on my Lexus for years and I am always impressed with the repairs, but equally as impressed with the integrity and compassion that I receive. (Maybe mechanics might be embarrassed by the "compassion" comment, but I always feel heard, considered and blessed....first time ever when it comes to auto repair! He keeps my car in great running condition! Thank you Keith!

Amazing service, great pricing. great people overall and very helpful, very professional. will…read moredefinitely continue to use!