Terrible customer service, this office need to close soon , Gabriel Lewis, never follow up the…read morecustomer and if you have any problem or questions the office text to you call 1800... I'm pass really hard situation, I'm apply for the combo house and car, switch to AAA, a month later they do the inspection and have two issue. One was a trampoline ( need to removed) in 30 days I'm removed same day But Pool fence ( in that moment I'm in the middle to renovating my pool area and ask for more time to send the pictures and the last day they respond.) The Underrider say your police it's canceled... So, next day. I don't have insurance for my cars and for my house. Terrible I don't recommend to any homeowner And nobody answer the phone call in this office no email no text

My friends and I were involved in a car accident outside of Waterford lakes. It took 6 hours for…read morepolice to arrive and we weren't allowed to move our vehicles until they finished their report so I wasn't able to call AAA till very late. The lady on the phone was super kind and sympathetic. Our tow truck driver, Fabian, was absolutely amazing. It was 3 am and he was so kind and upbeat. He definitely lifted the mood and was super helpful. My dog was with us and he was super sweet towards her and allowed her to drive back with us. He even waited outside the apartment to make sure we all made it back inside safely. Best customer service.

Great service provider ,awesome coverage fir home,flood,auto ,boat,RV…read more... Timely follow up as well !

Awesome new office ! Covering all of my needs…read more Auto,marine,motorcycle and more ! Excellent service Very personalized and patient ! Highly recommend

An excellent group of people dedicated to meeting my needs. They offer various options to choose…read morefrom based on your requirements.

From the owner: We quote with multiple competitive insurance companies at once for free. We explain the coverage…read moreoptions and give you guidance before you buy. Not all agencies are the same. Call us today!

Had an amazing service my insurance was sorted for my car hassle free would 100% recommend for…read morecheap insurance without having to lift a finger!

From the owner: Welcome to our online insurance agency, where convenience meets exceptional service! We specialize…read morein simplifying the insurance process, making it easier than ever for you to find the right coverage that fits your unique needs—all from the comfort of your home. Whether you’re looking for auto, home, health, or business insurance, our extensive network of top-rated providers gives you access to competitive rates and comprehensive policies. What sets us apart is our commitment to personalized service. Our knowledgeable and friendly agents are just a click or call away, ready to answer your questions and guide you through the entire process. We pride ourselves on transparency, helping you understand your options without any hidden fees or confusing jargon. Join the growing community of satisfied customers who trust us for their insurance needs. Get a free quote today and experience the ease and reliability of our online insurance agency—where your peace of mind is just a click away!

Thank you to Jasline, and the entire Susan Collins branch. Jasline was able to assist me back on…read more2/25/26, and then went above and beyond by calling me yesterday, 3/5/26, to follow up. I truly appreciate her assistance and the follow up call as it had slipped my mind. She is very professional, polite, and helpful.

I've had a very disappointing experience with this State Farm office. They are extremely…read moreunresponsive unless they need something related to my money. When I actually need help or support, messages go unanswered. Back in October, Carmen promised to credit my account but failed to do so. I waited for months and received no meaningful support or follow-up despite reaching out multiple times. More recently, I've been trying to contact them to cancel one of my policies, and once again, they will not respond at all. This is especially frustrating because texting is offered as a communication option, yet messages are ignored when it's inconvenient for them. This lack of responsiveness is unfair and unprofessional. I do not recommend Carmen or this office.

I moved out of state and was having problems getting my new drivers license…read more. I told the issue with Ashley Marsh at Chris Semans. She helped me get the problem with the Florida DMV solved so I could get my license renewed. I would like to thank Ashley for going above and beyond helping me. Tom

Spoke with ashley regarding a new policy for my new vehicle. She was delightful and very…read moreprofessional. Handled my transaction quickly and with a friendly helpful demeanor