My 6-month old car got sideswiped by a hit-and-run driver. So sad. Happily, the team at Collision Craft restored it to good as new!! What a relief! Their care and attention to detail on repairs is outstanding!! Highly recommend!!! read more

They went above and beyond. Our truck went in to have the bumper replaced and came back looking brand new. The outside was shining and the inside was professionally detailed. The entire staff has been friendly, professional and efficient I would highly recommend them and definitely would use them again. read more

BEST. REPAIR. EVER! Fantastic work. Fast. Thoroughly cleaned the inside and outside of my car. Put all loose items in a ziplock baggie. Left a nice thank you note and Hersheys kisses. Don't go anywhere else. read more

Based on a friend's recommendation, I chose to use Collision Craft to repair the damage to the front end of my vehicle caused by hitting a deer. Doing my due diligence as well, I was pleased to discover the excellent reviews they had here. They truly deserve their high score. Mark was such a great guy to work with, their team worked directly with my insurance company, and their office staff kept me informed via text every step of the way. Due to the high demand in our area for body shop work, likely combined with so many people wanting to use an excellent shop like Collision Craft, I had to wait quite a long time for the repair to begin. Thankfully my car was drivable. The quality of the work Collision Craft did, combined with how professional and kind everyone I interacted with was, confirmed that it was worth the wait. They even washed my car very well and cleaned the inside thoroughly in spite of the fact that no work needed to be done inside! Now that's above and beyond service!! While one always hopes to not need a body shop again, should I find myself needing one in the future, Collision Craft is where I'll definitely go. read more

I took my Chevy Malibu in to Collision Craft to get some body work done on it on Tuesday and got it back within a couple days. I had to get the grill and bumper replaced. They matched the paint perfectly. Not only was the body work great, but they also cleaned car and detailed it and put flowers in it and a couple starbursts in there with a "thank you" note. I highly recommend this business as Michelle, Cynthia, and Darrell and the rest of the staff were very helpful and professional. I won't ever be taking my vehicle anywhere else! Thank you, Collision Craft for your services! read more

Just met Mark he is real nice and helpfull guy he fix my dent with less then 5 mins. Great service and the staff! Highly recommend

Collision Craft was very helpful in getting my claim taken care of and getting my tail light repaired quickly! Would recommend to anyone.

My go to shop. They are professional, do perfect work and are easy to work with. We love them!

Hands down the best experience with mechanics I've ever had! I should start with the fact that their team rescued my Toyota Rav4 from a near totaled experience and make it look and sound fresh out of the assembly line, getting pieces ordered and delivered in record time and conducting every possible check on it before handing it back to me. Their customer service during that (very anxious at my end) time went above and beyond to keep me posted on progress and, knowing that I was on a tight deadline to leave the state, sent me frequent text updates. The team at the garage is lovely, helpful and make every effort to ease what is usually a stressful experience. read more

I have been to Collision Craft for body work on my GMC Acadia on several occasions (unfortunately).... But fortunately I just happened to find the best body shop in the Flathead Valley. Starting with the estimates which are quick and easy. First, a drive through estimate garage clearly visible from HWY 2 makes it easy to just pull into and have your estimate performed. Mark went through the process and by the time I was home their emailed estimate was waiting for me. Easy as can be. And did I mention to profession office staff. I'm pretty sure they keep the gears greased at Collision Craft. I have been there 3 times as I recall. It all seems so painless I can barely remember. I just know when something happens to my car, I have no doubt where to take it. Collision Craft is my go to body shop. There work is superb and they have always exceeded my exceptions. read more

Twice now I have had to bring a Jeep to Collision Craft for a major repair. Once, several years ago was on account of a mishap with ice and a telephone pole, and just a few months ago I was back because another driver ran into me. In both instances I have been impressed with the quality of the workmanship and even moreso with the customer service from the people at Collision Craft. Regardless of whether I was footing the bill or an insurance company these guys worked swiftly to restore mangled metal to pristine condition. In my most recent visit I was initially distressed because Progressive, the other driver's insurance refused to pay the full price unless I went with their preferred service provider. I initially balked at this high-handedness, but when they said they used Collision Craft, I immediately agreed. read more

They expected our repairs to take about 4 weeks with Covid and the number of vehicles ahead of us. They had it for 2 weeks and called to let us know it was done! They also sent notifications thru text to let us know what step of the repairs they were on throughout the process.The car came back shiny and new! Excellent service ! read more

The folks at Collision Craft does a great job through the whole process from the estimate, keeping the customer apprised of the repairs and pickup of the vehicle. The final repairs have a fit and finish just like original making it like it never happened. They provide the best experience and I recommend them to all my friends. read more

OMG ...........everything was perfect! I hit a deer so I was back at collision craft. The car was completed in the amount of time promised. Perfect! They went up and above by finding treasures under my seats and placing them neatly on the passenger seat. The flower and kisses on my dash made me smile as I drove away. Thank-you Collision Craft! read more

My truck was damaged in Kalispell'a 2020 mini tornado. Used collision craft for repairs. They were fast, professional and super friendly. I will definitely be using this company for future repairs and would highly recommend. read more

Collision craft has the greatest customer service I have ever dealt with. They took a horrible experience from a major deer accident with my new Subaru and miraculously returned it to its former condition. The staff are so friendly and take such great care of their customers. They are all awesome people and go out of their way to help you. I highly recommend them. read more

They did an outstanding job! They got me my car back earlier than expected and it looks great!

I had a very pleasurable experience with Collision Craft. After all headaches of dealing with an accidence and insurance, they went above and beyond to help make my life easier. The staff was very friendly, professional, and communicative. I would definitely use them again! read more

Great job couldn't as for more. The loaner car made my life so easy while me car was in for repairs. Very accommodating. The flowers and chocolate made everything over the top perfect. read more

After a deer hit our Toyota Highlander at night on the freeway and damaged the front headlight and driver's side door panels, our insurance company referred us to Collision Craft and one other auto repair shop in Kalispell that were on their preferred list. Since we are new to the area (staying with family for a few months), I checked the Yelp reviews for them and was impressed with reports of how similar "deer suicides" were repaired by the Collision Craft crew. So we took our car there and we were not disappointed -- Diane and Christie were very helpful in getting our claim processed (as was our insurance company's estimator Ward). Despite waits due to CC having to order parts plus 2 short year-end holiday weeks, the repairs were done when promised and the Highlander looks great (nice paint job!). We also appreciate the patience and small kindnesses provided along with the repair services -- including flowers and chocolate kisses for us left inside our car when we picked it up! Highly recommend the CC crew for auto body work, esp in NW Montana where road hazards can be surprising for Los Angelenos like us! read more

AWFUL! They took 49 days to fix my car. It had 15k damage and was only worth 17k . They didn't even both to but the license plate holder on and the service light stays on. Their is still a dent in the hood and now the trade in value is $12,000. It took four days for them to get me a rental car that was filthy! AVOID THIS PLACE AT ALL COST!!! read more

After an accident our insurance company requested we take the car to Collision Craft for an assessment and to be fixed. The folks there were incredibly helpful-- they kept us up to date as they were assessing the damage to let us know if the car would be totaled before they submitted it to the insurance company. It was going to take some time to get all the parts in and do the repairs, and even though we didn't have rental car coverage from our insurance, Collision Craft rented us a car while ours was in the shop because all their loaner cars were out. I felt like they went above and beyond to take care of us, and like we were their priority, not the insurance company. I would definitely take our car back to them! read more

USAA gave me Collision Craft and another auto body operation as my choice,and after doing some online research of customer feedback, I decided to go with Collision Craft. This was a nice outfit to do business with...their communication was excellent. I got email updates each day telling me my progress, and they also have an option where you can log on and see pictures of the repair progress at the end of each day. I really liked the office staff and their assistance in getting me lined up with a rental car. When they started to get into the repairs they found a bit more damage than the initial estimate and they sent photos to USAA and got everything approved. My car looked great when I went to pick it up. Very professional and friendly and a very nice touch besides getting back a clean car is that they give the ladies flowers and a thank you card and a little treat in the car. Very nice, would definitely recommend. Oh, and the repairs are guaranteed as long as I own the car. read more

These are normal people trying hard to make a living, like the rest of us. The trouble though is that there are expectations on all of us to do a decent job - in what we do. Collision Craft fell short on one basic expectation, repairing the damages to my vehicle. The people are nice and polite and they are good with the schmoozing. The free rental car was a nice, impressive hook. At the end of the day, I still want my vehicle fixed 100 percent. I have had to wait months for a part to come in and my truck while I'm driving it is not completely repaired. today my insurance company notified me that Collision Craft would be cutting me a check in the amount for the part and labor that they were not able to follow through with. I will be taking the money and having a different auto body repair shop take care of the remaining business on my vehicle. This is disappointing. I have no energy, following shoulder surgery, to find the part myself. Imagine if my shoulder surgeon told me that we got 95 percent of the work done but we will cut you a check for you to finish the remaining five percent. Am I unreasonable to expect my vehicle to be fixed completely? I think not. I will revisit Able Body, Ohs, and other shops. read more