Everyone was so friendly and professional! I have a heel spur and planter fasciitis in other foot…read more Dr. Menke was great in explaining what it was while showing me stay and why I have it. My first podiatrist did not explain anything. Highly recommend!

People don't care how much you know until they know how much you care. They charged me $185.00 to…read morelook at my foot and recommend lotion for a toe that felt like bees stinging it. I felt so ripped off, mostly because I was. Never again.

Truly an unbelievable staff! I can't stress enough how much of a pleasure it was to be seen by…read morethem. I highly suggest any provider here if you're looking for an Orthopedic surgeon. Upon entering, I was greeted warmly by Ashley and Rachel at the front desk. They were very personable as we exchanged light banter back and forth as they got be checked in. I appreciated their transparency as they informed me that they were implementing a new electronic medical system software and that my visit would be a little longer than usual as the staff was still getting acclimated. As I went back with the staff, I couldn't even tell that they were on a new system as they seemed to pick it up with ease. The visit was so smooth. Dr. Parfenchuck and his PA (Which kills me because I cannot remember his name, but he was hilarious with his quick witty comments) made the visit a fun one, and made me feel pretty comfortable. He was extremely knowledgeable and kept it straight with me. I was in and out and the visit did not feel like how I usually feel when I visit any sort of doctor's office. This time was pleasant. This location is located in Evans, Ga. It is separate from the main hospital in Augusta, but what I gathered, this location is where the the doctors split time to come at least once a week away from the hospital to see patients. Dr. Parfenchuck and his staff have Thursday afternoons here.

Something definitely wrong with their patients scheduling system. After waiting for an hour and a…read morehalf, still no doctor and no explanation. Definitely a waste of time and a lack of consideration for their patients time.

Saw Dr. Mark in a last minute appointment. Everyone was professional and helpful. Such great care.read more

Called because my daughter is in pain and I needed information from the billing department. The…read morelady I spoke to in billing is extremely rude. I got hung up on and was placed on hold after calling back only to be placed on hold for 5 minutes, questioned and then say we can't give that to you. I understand HIPAA but I am the parent and authorized. Rude and unprofessional!!!

I've been here for two different doctor's appointments and always find it clean and well…read moremaintained. Usually there is someone at the main reception desk who can direct you to your doctor's office. There is a walk in clinic as well. Each doctor has their own receptionist and wait times can vary in that respect. I like going there even though it is not as near as other offices.

Typical medical front desk staff who have attitudes…read more Used the UHC app to find an orthopedic surgeon to ensure they took our insurance. I call to make an appointment just for them to say they don't accept our insurance. I inform the front desk I found them directly through UHC so they should, just for the lady to state that they don't and UHC has them listed wrong. That's like saying it's googles fault their address is wrong. I'm so sick of doctors offices refusing to take responsibility for having their information up to date within insurance providers sites. It is not the patients responsibility to make sure doctor offices do their job to keep their information correct.

Me and my fiancés experience here was horrible!!!!! The doctor that came in asked me and my fiancé…read moreif we had met in the parking lot and kept asking how we knew eachother and asked how we were related. Like what!!!!! He also was very impatient with my fiancé. Everyone else was amazing tho. THE DOCTORS NAME IS DOCTOR GUNDU!!!! Oddly obsessed with who me and my man were to one another. Very unprofessional this should not be tolerated I really wish I could have spoke to the highest person there! DO BETTER

Dr was very friendly Great front desk people…read more OT guy GREAT Clean & Inviting Entrance & Waiting Area