Josh was very quick to respond to our initial inquiry, has very reasonable prices for chimney…read morecleaning, and was available the very next business day! He was actually a little early too, which was refreshing when so often these types of things end up happening later than you expect. Josh was always very friendly and patient as he explained everything he was doing when asked.

Josh was fantastic. I had reached out with him Monday evening after finding out our dryer vent got…read moredetached and was clogged. He was extremely responsive and we had him on the books to come out that Thursday. He was in and out within 30 minutes and the price was very reasonable! Very kind and professional guy. I plan to have him as my go to moving forward for our dryer vent. Thanks so much Josh!

Recently had a chimney inspection on a potential house purchase. Used Premier Chimney because they…read moredid an outstanding job on the fireplace in my primary home three years ago. The fireplace required a complete removal because at 40 years old, the insert fireplace was failing because it had not been maintained. I also chose to do a beautiful pattern tile for the new fireplace. I love the work, use the fireplace all winter. Matt and his team, Nico in the office, were always responsive and made my fireplace beautiful. I should have posted this three years ago, but never too late! Thanks Premier!

Very friendly staff! They fixed our issues quickly and efficiently even though there were a few…read morehiccups along the way as far as the way things were originally laid out in the home. The team really went above and beyond to make sure the job was done well.

I used Chimney Checkers today for my gas fireplace. The pilot light would not stay on. I called…read moreyesterday and they were here today. Joe & Vince are really good at what they do. They got it up and running quickly. Turns out there was corrosion built up. I also use them annually for my dryer vent clean out. They are a great team, always work clean and are very friendly and trustworthy. They are repair guys, not salespeople. They will work hard to fix the issue instead of trying to sell a replacement like other fireplace companies in the area do. Their pricing is reasonable. I will absolutely use them again for annual dryer clean outs and if there are any other issues with the fireplace. Chimney Checkers 757.689.3161 http://www.chimneycheckers.com

We had them come out to clean/inspect a fireplace that is in our condo we just purchased. They…read morewere on time, thorough, and cleaned up everything. Although they had bad news for us (we expected it though), they had advice on how we could fix the issues. Great customer service, polite and most importantly HONEST! I absolutely recommend Chimney Checkers and will use them in the future to fix what we found. Thank you

I contacted Step In Time and Nicole was fantastic making an appointment in 2 days. Jeffery was…read moreprompt and professional with a level 2 video inspection. He found some damage to the chimney and repaired it within the week. Nicole was great scheduling us so we could be on time to close on the sale. These guys really know their business, I received a reasonable estimate and no surprises. Great professionalism, promptness, quality of workmanship and value! Highly recommend! 10 Stars!!

This company was brought on by my then-property manager, Anchor Real Estate, to secure my decks in…read morecompliance with VA Beach city regulations. I paid them $3500 in 2022. I now learn in 2025 that they did none of the requisite work and clearly lied to city officials that it was done to code. I have now hired a different company to do the work. Do not do business with this company!

Very rarely in my 68 yrs of life have I done business with a company like Black Goose Chimney…read more From the owner Sergey Gardner to the workers in employ, I have never interacted with a group more professional, friendley, informative, polite and hard working than this group. I had a serious issue in which my converted garage family room was several degrees colder in the winter and approx that many hotter in the summer because my unused chimney was sucking air from the room up through the chimney out into the atmosphere. They efficiently demolished my chimney and bricked up the wall where the chimney had been. They did a spectacular job, and I can already tell a significant difference. The price was excellent as well, considering how difficult the job was to complete. I intend to use them in the future for any other masonry work I might require, and I highly recommend them to anyone for their chimney needs. They do excellent work demolishing chimneys!

The men were nice but they caulked around my fireplace Mantel $10 for the caulking took 45min to…read more1hr $399.00 what a rip off I could have done it myself never again . Stay far away from them there are more reputable companies around. Basically $400 an hour.

We had All Pro in to see if our gas fireplace was working. They came in, gave it a good cleaning…read moreand got it running. Charged less than the quote and gave us some great advice for a replacement, which we will definitely get from them.

Very knowledgeable, reliable and customer oriented. Product…read moredelivered and installed as promised and they are very responsive to inquiries with answers provided in a timely fashion. I highly recommend!!

Called before he came to let me know he was on his way. 2 hours later, Savis had repaired my…read morecrumbling chimney and put a new cap on top to keep varmits out. Looks great. Very polite and he made sure I could operate the new damper before he left. will use them again and I will recommend them to all.

Things started positively, communication wise, until the day of the appointment. He was a no show…read more I sent another message after the appointment window ended to inquire about a reschedule and can see that it was read, but no response. You can tell on Yelp when someone has read the message, and it is now 1030 the following morning. I'm very disappointed.