I have on three separate occasions tried to get a quote for a new system from JT Mechanical. Have talked to the boss/owner who shared he was setting up his best sales guy and would give me a time. I've reached out 3 times to try and get the appointment lined up with no joy. Have worked with them twice in the past with good results. Have no idea why they won't get bk to me, but if this is how it is before a large purchase i fear the worst if i made one and there was an issue. read more

Who needs Angie's List when you can have YELP for free. We returned home from vacation to a very cold house late on a Saturday evening. I let my fingers do some walking on the YELP pages and found JT Mechanicals to be well reviewed. Thank you Lance and Mary R. for making my decision easier. I left a message on Sunday hoping for a call back Monday morning but no....I got a call back within 2 minutes. I assured Jeff that we had a toasty fireplace and an electric blanket, we can wait until Monday am. He was punctual and came with very cute booties to cover his shoes. Jeff verified that my husband had done all the resets listed on the furnace properly and that we needed a new logic board, ugh. He then drove to the Trane Parts Store, brought it back and installed it. We felt that the service and labor charges were on par with what we expected. Quick reply, fast service, punctual, neat and clean, fair price. What more could you want? His truck says Heating/Cooling/Plumbing. read more

JT Mechanical Co. - Heating & Air Conditioning/HVAC Near Me - Virginia Beach, Virginia

I waited about a year to submit my review of JT Mechanical, just to give all the equipment and workmanship ample time to pass or fail (I have a two zone system in a two story house). The good news is, it has been a little more than a year with both the equipment that was installed and the workmanship are performing flawlessly. I did significant research on HVAC systems and local companies before I started taking bids (I got bids from 4 local companies to include JT M. ranging from about $6.5K to about $18K); if I am going to drop a significant amount of $$$$ on anything I am going to make sure I am comfortable with the equipment and the company I am handing my hard earned dollars over to. Just to be clear here, JT M. wasn't the lowest bid I received and below are a few of the reasons in addition to the flawless operation and workmanship. First, the owner himself "Jeff" came to our house to do the initial consultation. He was straight forward and didn't attempt to "up sell" me on equipment or services I didn't need. He spent a significant amount of time with me and answered all my questions to my complete satisfaction. Even after he left if I had any questiones (and I did come up with a few after meeting with other companies) he took my call and answered my questions. After about two weeks of bids, conversations, and phone calls I felt the most comfortable that JT M. was the company I wanted to work with. I contacted Jeff and we set a date, time, and time frame to start and complete the install. Second, and probably most importantly here in Va. Beach, is that they actually showed up on the right day, time, with all the right gear, and an appropriate number of people to meet our agreed to install and completion. The owners son was leading the install crew and he (and the crew) were all very courteous, professional, and attentive to detail. These guys even wore the shoe covering booties each and every time they came in doors. The install went flawlessly and their attention to detail was top notch. Lastly, they didn't just take my money and run. JT M. contacted me a few months later to check on things and even included the first seasonal system check as part of their install. I even get responses when I email them to ask questions like when the thermostat was flashing a "service required" pop up window. Anyway, if you are going to make a large capital investment like an HVAC system do your research, ask a lot of questions to your satisfaction, get multiple bids so you can see the range in price/cost, and make sure you include JT Mechanical as one of the companies to bid your job. read more

Glad to see Jeff and the crew getting some positive reviews on yelp. I should have done this sooner, myself. A couple of months back we were have some furnace issues, so we called JT Mechanical. Jeff was out the next day and diagnosed several issues that needed to be addressed. What impressed me was that one part that needed to be replaced was under warranty and that saved me some money. However, I wouldn't have known that and only Jeff's honesty saved that money for me. He easily could have charged me for that part. A week or so later, we had more issues and Jeff was out the same day. It turned out to be an easy fix (unrelated to the previous work) but Jeff's prompt service was again the thing that impressed me most. We were up and running in no time. I would readily recommend JT Mechanical to anyone needing reliable and honest work. You won't be sorry. read more

As a Realtor it is very important for me to have a great source of Honest & Professional contractors I can recommend to my clients, and Jeff is at the top of my list, and has been there since 2003 when I first started to use him. Mark Rusnak - Associate Broker & Property Manager @ RE/MAX Allegiance read more

Our experience with Jeff and Mike from JT Mechanical began a little over a year ago after another large, local HVAC company informed us that the problem we were having with our heater was the result of a cracked heat exchanger and would require us to replace the entire system. The technician from this "much publicized" company even retrieved a similar part from his truck to demonstrate the damage he told us had occured to ours. When we went back through our paperwork and told him it was still under warranty, he claimed it would cost almost as much in labor to swap out the "bad" part as it would to replace the entire system. YEAH RIGHT! After deciding to get a second opinion, I found JT Mechanical online; they were close by, had excellent reviews, and Jeff agreed to come out the next day. He inspected our system, told us our heat exchanger was in fact NOT cracked, and although it wasn't in "A-1" condition (the system did need a thorough cleaning), it was not in imminent need of replacement as suggested by the first company. We were so impressed by Jeff--he didn't even charge us for the second opinion, which we were prepared to pay--that from now on, we will only be using JT Mechanical Co. for all our HVAC and plumbing needs. We've since subscribed to their yearly maintenance service, and when our water heater was in need of repair a couple of months ago, Jeff and Mike came to our rescue again. This was no easy swapping "in and out" either. The way our unit was originally vented required extra time and research due to the local inspection code, and working with them made what could have been a headache a breeze! We'd HIGHLY recommend them to anyone looking for a dependable, trust-worthy, family-owned company with a personal touch. In this day and age, a company which puts their quality of service and its customers first is worth its weight in gold! Thank-you Jeff, Mike and everyone at JT Mechanical Co.! read more

These Professionals are better than "as good as it gets". There were some serious warranty issues with my AC unit and I have to say JT Mechanical Co stepped up and took responsibility for whatever it took to make it right. MIKE is my main guy and he is so much more than wonderful at what he does. He will not give up until he knows that everything works like it is supposed to work Thank you Mike, thank you JF Mechanical Co. for being the kind of people that you are. I love you all. . read more

Our experience with JT Mechanical was better than perfect. Jeff, the owner, was a teacher patiently taking the time to explain everything we wanted to know. His son, Mike, and his team did a consummately excellent job, wiping their fingerprints off shiny surfaces on the furnace (I mean, really, who even THINKS of doing that?) They were on time. They were polite. They were patient. I cannot even think of anything I would change about this experience. Makes me want another a/c system! read more

Our AC system has been struggling for the past 2 years and finally died. We got 3 estimates and went with JT's even though it wasn't the cheapest. (All 3 estimates were within a few hundred dollars.) We went with company for a few reasons. First, it's family owned, and the owner Jeff and the technicians Mike, Dave and Dave took the time to answer all of our questions as well as keeping us updated through every step of the process. We also appreciated the lack of high pressure sales tactics. They were professional, friendly and took extra care protecting our floors and house in general. They were also very timely when they came out to check our unit and when Jeff came out for the estimate. Once we decided on JT's, they started the same day. We heard that Mike is the best technician in the area, and it was definitely NOT an exaggeration. He told us he was a little OCD, and that showed through the work. I will recommend this company to everyone. The before and after pictures speak for themselves. read more

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Outstanding service and unbelievably fast. AC stopped working during the night on this hot July Friday. JT Mechanical answered on the first ring, and arrived at my door in under 30 minutes. They had the parts and completed the repair on the spot. Price was reasonable, and I am extremely thankful. I will definitely call again and recommend to anyone. read more

I just read a reply made on 7/17/2015 to my May 28th review saying they don't offer 24 hour service and they don't advertise that. That's fine. However, I left a voicemail saying I needed help. My voicemail was never returned. Whether or not they offer 24-hour service wasn't the reason for my poor review. It's the fact that no one returned my voicemail. read more

After snaking my old sewer line a few weeks ago, I asked them to repair/replace the clogged and broken section under the front yard. It was not a fun job and more damage than was anticipated was discovered. Not only was the repair done well, the care taken with the lawn, the replacement of the dirt, and the rest of the clean up was utterly professional. It is very VERY hard for me to trust contractors. You've restored my faith. You guys take pride in your work and do a great job. You have a devoted customer and fan here. Thank you. read more

Heating went out last night and I contacted JT Mechanical this morning on New Years Eve. To my surprise they were able to get someone to my house in about 2 1/2 hours. Technician was timely, polite, professional and clean. Very fair pricing. I'll be using this company again if I have any other problems. read more

Solid and quick service. Came out on the same day, in fact, within one hour. It was not a busy time of year, but he could have put me off and he didn't. Jeff assessed the problem quickly and didn't try to sell a bunch of extras. Our system is really old, so he could have found several repairs. Won't hesitate to use him again and will call when we replace our system. read more

Called at 5 PM and they were able to come the next morning at 8:30. On time and an easy repair. Very honest repairman, who I trusted. Highly recommended! read more

Thank you yelp!! Thank you Dave and JT mechanical for your immediate service. There was no need to leave a message and wait for someone to call back. Also thank you again for email me the statement with receipt that included all jobs was performed at the job site. Indeed, they're honest and friendly. Very straight forward. I would highly recommend others to use their service. read more

These people are so easy to deal with and they do everything they can to help you. Even if they can't do something they will give you an excellent referral. Thanks JT for being so honest and trustworthy! read more

I found this company on Yelp this morning and I was able to get a same day service call! They were so honest and nice. I would definitely recommend them for any AC/heating issues. Thank you guys! read more

These guys provide outstanding service! They are honest, professionals and show up on time. We have used them for AC service the past few years and consistently been impressed. They explain and show what the problem is and offer a resolution. I would say they are extremely trustworthy as well. I would highly recommend them for any HVAC services needed. read more

I'm very impressed! We bought a new house in January this year, and were told by the house inspector and builder to get the AC checked when it is warmer. It is warmer, so I called JT Mechanical, as they had very good Yelp ratings. They were on time, did way more than I expected for no extra charge, gave me suggestions, and answered all my questions. David, the tech who came out, was professional and pleasant, and put covers on his shoes before coming inside the house. read more

Husband called them and before he could even finish one sentence, they cut him off and told him the techs went home at 4:30. Wow! Don't know how this company got the #1 spot with that kind of customer service... read more

My A/C was out for two days. I called another company and was scheduled an appointment at 8:30 A.M. To my disappointment no one came, and when I called them I got a voicemail. I found JT Mechanical Co through yelp, and saw great reviews. Now I know why this company has so many 5 stars. I called JT Mechanical Co and talked to Jeff the owner, he came within two hours. He was professional, honest, and he is an expert. He fixed my A/C the same day, and even came back for a checkup the next day! Honest pricing, honest service, thank you for the excellent customer service. You have a customer for life. read more

I noticed a couple of low ratings for this company. I don't know the circumstances of these situations but to me they certainly seem like suspicious ratings to say the least on behalf of the customer that left them. I'm here to say that if you want first rate services and knowledge far superior then anyone in the area you need to call JT Mechanical. I would never let anyone else touch my heating and air conditioning unit. Simply put JT is the BEST in the area and don't let anyone tell you differently. If he's busy and you have to wait a couple days trust me it's worth the wait. Don't let anyone else work on your unit except JT and his team, trust me !!! read more

I had a compressor go out in my a/c and called jt mechanical to handle the situation. The owner Jeff came out within 2 hours to address the problem. He was very polite, professional, informative on the process. I would highly recommend jt mechanical to my friends, family, and all our future hvac needs. read more

We had somebody from this company inspected my aunts house few weeks ago so we can get a quote for heating. After he inspected the house, he told us he will send a quote/ estimated cost thru my email but never did. They even moved the original appointment we had, supposedly Friday afternoon then they called me morning that same day that they won't be able to come, so basically it was a short notice. The guy who inspected the house was not even approachable, like he just came in, started measuring things inside the house and etc. The big thing that made me really upset is, don't tell me you will send me email for a quote if you're not really going to. If they weren't able to or not comfortable installing heating system in the house he could have just emailed me atleast rather than keeping us waiting for nothing. read more

Great service! Very professional and the technical was very knowledgeable. He identified the problem quickly and I was very impressed with the repair. He didn't try to sell any promotion and maintenance service. He completed the repair, inspected the unit, made recommendations to avoid future problems and generate the bill, easy!!! The bill was very reasonable for labor and parts. I definitively recommend this company. read more

Called for an estimate to replace duct work in my crawl space. I was impressed with the person who visited. However, after three weeks, I had not received an estimate. They finally fessed up that that their duct work guy had quit and they couldn't do the job. Disappointed that they didn't call me to tell me this, I had to make repeated calls to get information. read more

Woke up this morning to a freezing cold house. Our furnace wasn't working. Called JT as they'd done work for us in our previous VA Beach home and were very helpful and reasonably priced then. They came out today within 3 hours of our call, right at the promised time, and fixed the issue for a minimal charge. Since we just moved to this house in Chesapeake recently, Mike even looked up the serial numbers of our other components to inform me of when they were installed and what was covered in the warranties. JT Mechanical will always be my first call for HVAC issues. read more