Would it be summer in Hampton Roads without an AC problem? We came home from work to a very hot…read morehouse and began reaching out to multiple company's. K&B called us back quickly and were able to come out to us in 30 min! This was so reassuring as we have medical concerns in the house which the lack of AC would be an ER trip. He came out and quickly diagnosed the problem and had us up and running within the hour! Once he left my house already felt cooler! I was afraid of the price because it was after hours and emergency but it didn't hurt my wallet at all. My household found a HVAC tech for life! I'll be sure recommend his services to everyone.

Brian fixed our AC for a fair price on a super hot day. Great communications, knowledge, and…read moreobvious integrity.

Mike has great to us for more than a quarter century. Very reasonable. Unlike a "national" brand…read moreplumber we once used, he would never charge us $460 for twenty minutes to clear a drain line because he had to pay so much overhead on his truck.

We have used Mike Bertolino & Co for all of our plumbing needs for over 25 years and have never…read morebeen disappointed with the quality of his work, his professionalism or his response times. We have complete faith in his recommendations. He has done complete bath remodels for us as well as many individual projects over the years and we have always been pleased with his work.

Mr. Sears came out to my home throughly inspected my system then gave me options no pressure…read moreto do anything until I was ready to purchase my new hvac unit and he delivered once again excellant service I'm extremly satisfied becuase of Mr.Herman Sears will highly recommend A1 services becuase of him can't say enought about him he gives 100 plus satisfaction......

He is very very acknowledge about the ac unit. He explained the system to where someone like myself…read morecan understand it. 10 out of 10 and I definitely will remember and recommend to do all future work.

Deshaun is a true professional. He knows his stuff and he knows how to put it to work. Very good at…read morediagnosing the issue, explaining it well, developing a list of needed repair items and giving the office what they needed to quickly procure the parts.

This whole ordeal started July 14th, and at the time of writing, it's August 3rd and nothing has…read morebeen fixed. I have a pregnant wife, a 3 year old, a dog, a cat, and an R-32 HVAC system, installed brand new in 2024, that is still under warranty. It's leaking refrigerant, causing both the air handler and condenser to build up with ice. I called Kearny and Son's and they had a tech out the next day. He confirmed the isue was related to a faulty component that would need to be replaced, and I was quoted for around $1600 in repairs. I wasn't given an exact date, but I was given a loose estimate of about a week to the installation. I also signed up for their membership since that would waive the $90 diagnostic fee, provide bi-annual maintenance on my system, and provide me two window AC units to use while I waited. I paid half up front. After a few days, I get a call from the office telling me that the part they needed wasn't in stock and that they'd need to order it, which would run me an addition $200. Fine. About a week later, I receive another call from the office telling me that the part has not arrived, the installation is delayed, and they no longer have an ETA. Now I'm frustrated because I feel like I was lied to. Why would they take on the job knowing it could take several weeks to even get the part? I ask the rep on the phone if I can have the name of the part and to cancel the order because I'd like to see if another company in the area has it in stock to help me sooner. Afterall, it's July, and I'm hot. The rep tried to tell me that it would be very unlikely for another company have the part in stock since they quote, "all go through the same vendor for parts". This response made no sense to me. I just wanted to see if someone else had the part sitting on a shelf somewhere. I wasn't trying to see if someone else could somehow order it quicker. Ultimately I think this was just the rep trying to dissaude me from going to a competitor. I also asked if they'd be willing to waive the $200 shipping fee for my troubles, to which the answer was essentially, "probably not but I'll ask". I called around to other HVAC servicing companies in the area, none of which had the part in stock, but who all agreed that it was strange Kearny and Son's would take on the job without having the necessary equipment in stock in the first place. Go figure. The next day I called the office back around 4pm to see what the verdict was on waiving the $200 shipping fee. The rep, who was the same woman I spoke with prior, told me that she hadn't actually asked yet. We ended the call, and maybe an hour later I got a call back telling me that the asnwer was no. The following week, the part finally arrived (~2wks since the initial appointment). The tech replaces the part and things seem to work. However, 3 days later, I see ice buildup on the machine again. I call to have emergency service, which I explicitly pay for. The tech tells me they're tied up but can probably come check it out between 12-1pm. The window passes and I'm not able to get in contact with the tech until almost 2pm. The tech tells me that he won't be able to get out until almost 8pm and that I should just call in the morning to have someone come out during normal business hours. The next morning I call shortly after they open. A new rep tells me that they can get someone to come out to me the following day, or if needed, today after business hours around 5pm. I get pretty upset and I give the rep a distillation of everything that's going on, hoping for some sympathy or understanding. The rep simply repeats herself, and I begrudgingly agree to have someone come out the same day after business hours. Before we end the call, I ask to see if the tech that they dispatch to my address can be the same one whose been servicing my system this whole time since he will already know what's going on. The rep on the phone, for whatever reason, feels it's appropriate to tell me that he's not available because his child is in the hospital, which I assume was meant to make me feel bad for getting upset. All in all, working with Kearny and Son's has been nothing short of a nightmare. It seems like they're really busy. I understand that I am not their only customer. What I don't understand is why they took on my case if they fundamentally lack the resources to help me. They took $1800 and 3 weeks of my life and I have no resolution. This is too much.

I have been a customer of Shane's Services for over 10 years. They are fast, reliable, affordable,…read moreand trustworthy. Cederick is normally the HVAC specialist who is assigned to my home. He is an outstanding service rep. I have also had electrical work done by Shane's. When people ask for a recommendation for HVAC work, I highly recommend Shane's. Those that have used them thank me for the recommendation.

Shane's Services is a wonderful HVAC company! Our AC system had reached the end of its life after…read more18 years, and we knew it was time to replace it. Initially, we had called a well-known company which advertises a lot on TV and local stations. They charged $110 to come out and look at the system, only to tell us the system was DIW. They sent out the "numbers guy" to try and close the deal that afternoon. I had one amount in mind, and he had a completely different number in his. I told him we were going to get a couple of other estimates and then make our decision. We had Shane of Shane's Services (a local, small family owned business) come out, look at our system, and give us a quote. No charge for the visit, and much closer to my ballpark amount than the other company's. The work he and his team did was phenomenal, and he was constantly keeping in touch with us when he wasn't here. I will recommend him every time!

Ron's took care of our issues totally!…read more They are reasonable too! I will call Ron's before anyone else! Thanks for the great service and we look forward to seeing you again.

Excellent experience all around. Highly recommend. Good value. Responsive and reliable.read more

Dr Degree was the ONLY HVAC Specialist in all of Tidewater that could solve our air conditioning…read moreissues brought upon us by a poor installation by another company. In only one afternoon, Dr Degree was able to resolve YEARS of poor air conditioning performance! Dr Degree is ABSOLUTELY THE BEST HVAC COMPANY in all of Tidewater!!

TLDR: Dr. Degrees is the best contractor I've ever worked with. His HVAC knowledge is second to…read morenone. You know those complex Mitsubishi split systems you see on "This Old House" and other HGTV shows?... he knows how to install those systems without breaking the bank. -------- Mike (Dr. Degrees) and his team are truly the best contractors I have ever worked with. Not just HVAC, but out of all contractors I've ever used. I saw his truck near my house two years ago, liked the logo, jotted down the number, and never thought about it again. Fast forward to December 2020 - I had some leaky ductwork issues in my crawl space and had Mike out to take a look. His diagnosis of my entire system was excellent - from the ductwork I wanted him to look at, to the current state of my unit and everything in between. Two weeks later I had him out to fix the ductwork and they did an excellent job. I had a lot of concerns about sealing everything up tight and they went above and beyond to make it perfect. They did such a good job, I had him back out to re-evaluate my entire existing HVAC, which was miserable at best. The 1950s split level house that didn't heat/cool the 3rd-floor bedrooms properly, middle floor air was too noisy and had an addition that had no central air, and the 1st floor on the slab had almost no central air and was always too cold. I'd seen Mitsubishi hybrid ducted/ductless (traditional air handler and mini-split) systems on home renovation shows and felt something like that might work for me but they seemed complex. Mike performed a Manual J load calculation and worked up the perfect solution for my home, which ended up as two ducted units, two mini-splits, and a single outdoor unit driving everything. As a sanity check - I had three other contractors out for ideas and quotes, and all of them were nearly DOUBLE the price and worried about the complexity of the install. Never once during the process did I feel like I was getting taken advantage of. If anything, Mike did a good job explaining why I didn't need to do some of the things I was asking about and was very sensitive to my budget. Mike and his team spent a good bit of time in and around my house redoing the entire system. They redid all the existing ductwork while adjusting size of ducts and supplies where needed to balance the house, added new ductwork to rooms that were missing it, replaced all associated electrical, installed 4 indoor units, media filters, drain lines, etc. They literally replaced 100% of my HVAC system for an entire 70-year-old split-level house. Dr. Degrees work at my house is truly a residential HVAC masterpiece. Between the four zones, we are able to heat/cool our entire house (40% more sq/ft than the last system) while saving on our electrical bill. When I move - Dr. Degrees will be first on the list of contractors I call to make sure the new system and ductwork is clean, modern, and efficient. When it was all said and done, my wife and kids said they kind of missed having Mike and his brother around hanging out with us. Trust me... that's not the normal response I get after running strangers around my house, especially during Covid.

A good experience overall. There was a glitch on the install the first day, but they came out the…read morenext day and fixed it. It's been running great since and truly surprised me how efficient the Mitsubishi mini split is. We've been running it heavy during the hot June and July days, and our latest electric bill was a pleasant surprise. Owner Rob Shortt was a very nice guy to talk to.

OUTSTANDING COMPANY!!!! Honest, resonable, proffesional!!!…read moreDo not call some hyped up company that needs radio, tv, and billboard ads to tell you how great they are. This company is what HVAC companies should strive to be. Jerry was my technician and he has decades of knowledge! There customer service is outstanding! I have told all my friends and co-workers to call them!! If you call a big company like American Mechanical you will regret it!