Great service from start to finish. Brett, Matt, and Justin…read morewere my main contacts. Justin performed a perfect install of my new stainless steel chimney chase (cover) on 6/3/2026. This company uses the best materials and employs the most polite and competent techs in this business. I would highly recommend hiring them! Larry Springs

Chimney USA was fantastic! They were quick to respond. Everyone that came out was friendly and…read moreprofessional. The work was done well and on time. I only wish I could hire them to do all the work I need done on the house!

Damon arrived within his window and called prior to his arrival. I appreciated that not just did he…read morecomplete the inspection, he reviewed how the fireplace worked and how to ensure its best use. I appreciated his honestly on when things may need to be replaced. Damon was quick, knowledgeable, efficient in his work, and left my home clean. Their pricing is in line with others (and cheaper than the big guys). They quoted me for inspection and cleaning but let me know I would only be charged for the inspection if it turned out to not need cleaning. I highly recommend their service.

Our service representative was Damon, came on time and was very professional, knowledgeable explain…read morethe process, findings and recommendations. He kept asking if I had any questions, I was clear on the process and received photos with all information covered during the visit. I will definitely recommend them. Excellent service at a reasonable price. Don't forget to smile

Josh at Hampton Roads Safety was great. Communication is very clear timely, & fast. Arrived early…read morewhen possible but on time. He cleaned, & repaired the dryer vent. He inspected the fireplace for safety and made repairs. Inspected all smoke detectors. And provided before and after photos. Highly recommend. Great prices and service. Will definitely be back.

Josh was very quick to respond to our initial inquiry, has very reasonable prices for chimney…read morecleaning, and was available the very next business day! He was actually a little early too, which was refreshing when so often these types of things end up happening later than you expect. Josh was always very friendly and patient as he explained everything he was doing when asked.

This company was brought on by my then-property manager, Anchor Real Estate, to secure my decks in…read morecompliance with VA Beach city regulations. I paid them $3500 in 2022. I now learn in 2025 that they did none of the requisite work and clearly lied to city officials that it was done to code. I have now hired a different company to do the work. Do not do business with this company!

Things started well, but after the initial visit, service spiraled down hill. A part was ordered,…read moretech scheduled repair time with me, but never actually put on schedule. Could not seem to get a call back from the office. 3 weeks and 3 calls was the magic number. Tech was nice enough, called to let me k now he over charged me by $185.00 and said he notified the office. Seven days out I called and was told nothing had been reported. They verified I was over charged, called to say they were issuing a refund, then canceled the refund. Put in a call today. I figure about 4 more calls and another month and maybe they will issue the refund. I have my receipts so I am hoping someone knows what they are doing. Do not recommend.

I requested to have someone to come by, look at what I currently had and discuss options available…read moreto replace my wood insert with a gas unit. What arrived at my home were two guys who by their own admission knew nothing about gas fireplaces / inserts, could not answer any questions and were only there to take pictures and get rough measurements. They informed me I would receive a quote by the end of the day or the following morning at the latest. Hard to provide a quote when no decision was made as to which type/style/brand of unit was ever discussed. It has been a week and the only thing I have received is an email stating the work has been completed and asking me for a review.

Very rarely in my 68 yrs of life have I done business with a company like Black Goose Chimney…read more From the owner Sergey Gardner to the workers in employ, I have never interacted with a group more professional, friendley, informative, polite and hard working than this group. I had a serious issue in which my converted garage family room was several degrees colder in the winter and approx that many hotter in the summer because my unused chimney was sucking air from the room up through the chimney out into the atmosphere. They efficiently demolished my chimney and bricked up the wall where the chimney had been. They did a spectacular job, and I can already tell a significant difference. The price was excellent as well, considering how difficult the job was to complete. I intend to use them in the future for any other masonry work I might require, and I highly recommend them to anyone for their chimney needs. They do excellent work demolishing chimneys!

10/10 I would strongly recommend! . Communications and services were both great ! I was able to get…read moremy carpet cleaned the same day that i reached out . I will definitely book for future appointments!

From the owner: Prime Clean VA provides professional carpet & upholstery cleaning services in Hampton Roads. Our…read moremission is to provide unparalleled service and allow our work to exceed all expectations of professionalism, integrity, and effectiveness. From the smallest and easiest job to the most strenuous, we ensure that we're not finished until the satisfaction of our customers is met. We aim to finish each project promptly and with the highest quality. With a focus on personalized service, competitive rates, and customer satisfaction, we're always striving to meet and exceed industry expectations.

I'm so glad my husband called this company. Our fireplace had been out of commission for a while,…read moreand we were dreading the hassle of getting it fixed. Keithan quickly put those fears to rest. From the moment he arrived, he was friendly and personable, and clearly an expert at what he does. He explained the process, and quickly fixed the issue. What really stood out was how genuinely friendly and reasonable he was -- the kind of people you feel comfortable having in your home. And as a veteran, we really appreciate his service as well. Now our fireplace works better than it has in years, and we are so grateful. We'd recommend them in a heartbeat.

Amazing! We had given up hope of our gas fireplace getting repaired. We had been told by another…read morecompany years ago that it couldn't be fixed and had to be yanked out and completely replaced for a minimum of $5,000. NOT! Keithen came out and fixed it in minutes for the price of a service call! We were flabbergasted and delighted! The service was excellent. He put a cover down over our hardwood to protect it and was very careful not to scratch anything on our floor. They cleaned the inside, screen and glass (in all the years we had it serviced that has NEVER happened), and put it back together perfectly! Very professional, fast, considerate, and personable! He will be servicing our fireplace from here on out! Thank you so much. We are so excited to have our fireplace back after all these years. We are so lucky to have found you!

Working with these guys was so refreshing! They were honest, not trying to encourage us to do work…read morethat wasn't needed. They cleaned our fireplace meticulously and the repair on the crown and brickwork was flawless. Even took time to show us how to turn on the gas and get the fire going! We would give them 10 stars if it was an option. Thank you Wickline family!! J&N Bean

AH Wickline has been cleaning and servicing our wood stove annually for many years. They are…read moreon-time, friendly, informative and real experts.

I used Chimney Checkers today for my gas fireplace. The pilot light would not stay on. I called…read moreyesterday and they were here today. Joe & Vince are really good at what they do. They got it up and running quickly. Turns out there was corrosion built up. I also use them annually for my dryer vent clean out. They are a great team, always work clean and are very friendly and trustworthy. They are repair guys, not salespeople. They will work hard to fix the issue instead of trying to sell a replacement like other fireplace companies in the area do. Their pricing is reasonable. I will absolutely use them again for annual dryer clean outs and if there are any other issues with the fireplace. Chimney Checkers 757.689.3161 http://www.chimneycheckers.com

We had them come out to clean/inspect a fireplace that is in our condo we just purchased. They…read morewere on time, thorough, and cleaned up everything. Although they had bad news for us (we expected it though), they had advice on how we could fix the issues. Great customer service, polite and most importantly HONEST! I absolutely recommend Chimney Checkers and will use them in the future to fix what we found. Thank you

This is the second time that I have used M&A services and while sometimes that first experience can…read morebe great but subsequent ones fall short, I can confidently say that both experiences have been excellent and I fully expect there to be additional opportunity to work with them in the future. Highly recommended!!

Just had our siding completed yesterday, could not be more happy. Not only was the price great but…read morethe work is fantastic. It only took about 2 days with a follow up the next day to ensure there were no problems and to check for any nails that may have fell to the ground. Miguel and the business office were always in contact and very professional. The installers always checked when I was outside if I was happy with the work. Will definitely use them again.