Run, don't walk away from Robert DeCarlo and Colonial Electric. He was hired for a Lutron installation, and he did a good job. I made an appointment for additional controllers to be added a couple of years later, and he canceled on me the same day he was supposed to show, saying he had a "death in the family and we could reschedule." After that, he has not returned my numerous calls and texts to reschedule over a period of 6 months. I tried Office, mobile, and texting. Finally, I found a new company to work with, and they told me they "heard about Robert and Colonial" and implied it wasn't great feedback. An unprofessional flake. Remember, run, and don't walk away from these guys! read more

So I need to tattle on one of your drivers. I'm not gonna even tell you which freeway or which car number because I don't wanna get an individual fired however whichever truck this was is weaving in and out of traffic. I'm going 77 miles an hour and he just blew past me. Just thought you might want to give them a peptalk. I can't imagine whatever job he's going to requires that kind of driving! read more

SO many service people say they will be there at a certain time only to not show or come hours later-not Robert-he was on time to the scheduled appointment. We have an older Lutron lighting system and were having issues with one circuit. He could have just told us that there was no way to repair what we have and that we needed a new system. But he did not and worked to create a solution which is acceptable to us. Being old the system may still fail like anything else, but in the mean time we have lights. The billing was extremely reasonable-he was professional and really wanted to resolve our problem with minimal cost. I would have no reservation recommending Colonial to others. read more

We used William and his crew to upgrade our service panel and install 2 new panels and we could not be happier. On a project plagued with delays and setbacks, the electrical work was done as promised, when promised and for the price we were promised. This is a review I am thrilled to be making! read more

Hired to wire home for stereo equipment, hardwire computer, install patio fan and undercabinet lighting. Ended up with 14 holes in the wall that had to be repaired and textured by the drywaller they sent who charged $40 per hole. Total bill was $2570. Since then the stereo sound was not working, Robert would not answer our calls, and another electrician came to fix what he said was not done correctly. The drywaller's work was terrible. We are now spending $500 to fix the walls and another $1200 to repaint. We were not told about all the wall damage that would result from the wiring. Very bad experience. read more

I give this company to stars because they came to my house like they said to give me a quote. This company came highly recommended by a friend of mine. We're going through the process of getting the quotes and then sitting up the job through the electric company. I asked them if they would be able to give me and itemized quote to make sure they would give me what I expect. They told me that what is on the box now is what would be installed. I wanted something a little more specific but when they wouldn't give it to me I continued with the company and wants to get a time frame of when this could be completed. After I asked the question initially of an itemized quotes they discontinued speaking with me. I was able to find another company that completed the work as promised for about $500 less. I hate to give a company a bad review but I don't believe that their customer service was very good. read more

This is our 3rd time using Colonial Electric. We recently purchased a new home. We were having electrical issues so called our home warranty company. The electrician they sent out seemed stumped by the issue and said it would take several hours to diagnose the problem and of course the home warranty company would not pay for the whole thing. I called Colonial and William knew exactly what the issue was within about 15 minutes. They not only resolved the issue, but improved our overall circuitry. The work was done is a timely manner and was reasonably priced. I am a satisfied and loyal customer read more

I needed to have our electrical service upgraded to 200 amp. My neighbor had a large remodeling project done to his home and refereed William with Colonial Electric. William came by and explained the process from start to finish (APS pre-inspection, codes, city permit, installation, etc.) On the scheduled day his guys showed up on time and did a clean, quality job. Everything was well coordinated, the electrical panel install, APS upgrading the power line and the city inspector. It was up and back in service before the end of the day. I added William and Colonial Electric on my go to list for any future needs. Thanks guys! read more

Robert was providing electrical support for our retractable screen contractor, SunShader by Design. This work was performed in a completely professional manner. While working in the attic, Robert discovered issues with the attic light and the blower for the AC system. They were inter-connected which was an incorrect installation. The problem was corrected. In addition, we had two outlets in the Master Bathroom which were not connected to anything. Robert quickly diagnosed the wiring to provide independent lighting for the Master Bath shower light (this had been noted on our home inspection). All work was performed properly at a reasonable cost and we would totally recommend Colonial Electric for all future electrical work. Eric Hauser, Scottsdale,AZ read more

We had a small job putting in a new ceiling fan in our new house. These guys were great, on-time, polite and the job cost exactly as quoted. Will use again. read more

Terrible communication. I sent Robert a text message on 3-21-2016 at 3:24 PM and received no response. I called Robert on 3-22-2016 at 3:26 PM left a voice mail and received no response. I called Robert again on 3-23-2016 at 3:35 PM left another voice mail. I have tried to be polite and professional but it appears that Colonial Electric/Robert don't care if they get you business or not and they are certainly not concerned about their employees health or injuries, I would recommend calling anybody else but not them. read more

Colonial Electric is a nice find in the Valley. Courteous, responsive, reasonably priced and shows up when they say they will.