they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.

The communication was very good! This was one of the things that prompted me to use this service…read more The technician arrived on time, inspected our system and provided excellent service.

Made an appointment with him for Friday. He never showed up or called. When I called him this…read moremorning and texted him, he didn't reply. Had a woman call me from an unlisted number asking why I was calling. When I explained, she said she would have him call me. He did didn't call but later texted saying he didn't remember having an appointment for Friday. I screenshot and sent him the exchange. He never responded. Not interested in dealing with non professionals who call customers back from private numbers and don't keep appointments.

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

WOW what can I say about Vu and his team show up on time get the job done not on the phone and the…read moreowner does some of the work not like others that take all day for a 3 hour job and charge for this time. And there was a problem with the first install and Vu made that right at ZERO cost. SO you can pay the big companies more and get less if you want but I would call these guys they do it right ?

So I had an emergency with my HVAC on Friday June 19. I called a company I had used before bc I was…read morehappy with the service they had provided at a previous location but they didn't have an appointment until Monday. So looked up local companies in the Monroe area and found E and K HVAC and gave them a call. They had availability for the next day so I booked the appointment. I'm happy to say that they did a great job! Ernest the technician was polite, knowledgeable, and efficient. He diagnosed the problem and luckily he had the part with him and fixed it immediately. I would definitely recommend them!

I reached out to E & K after working with a different company that disappeared on us. They were…read moreable to come out as soon as possible and provided outstanding service. The communication and professionalism exceeded our expectations. We recommend them and will use them in the future.

Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

I finally got a positive response. Thanks Mr Tillery I…read morefinally received a receipt for my payment. Let's hope my maintenance visit goes off as I hope with prompt and efficient service. I want to give a positive review.

Excellent service. Fare pricing. Have used them for years. I trust this business, they installed…read moremy system when the house was built. a great family based business.

Bob does great work and is very dependable. I would highly recommend his expertise for any of your…read moreHVAC needs, it's done right the first time.