I lost my mother from Alzheimers after being neglected and abused by this facility and their long…read moreterm care group, Incare. my dad continued to live in his home there independently after my mother passed. Prices kept going up while food and other services got increasingly worse. No one came to fix things wrong at his home including flooding in the house every time it rained. We lost my dad in Jan. of 26 due to illness. After being at St. Francis, Covenant told us they would take my dad for rehab. They even sent me a confirmation and room number. The next day they backed out because a higher up told the social worker they didn't like my dad and voided it all. This was done to my dad as a member of their "community" out of spite. Since there were no other options for rehab, we lost him a few weeks later. Please find another facility for your loved one or yourself, don't be fooled by how this place looks on the outside.

Beautiful place with very friendly staff. The meals are wonderful. Really enjoying water aerobics…read moreand the other exercise classes.

Felt really fortunate to get my mom into skilled nursing here. Staff were great and the focus on…read morephysical therapy and occupational therapy really made a huge difference getting mom back home, and keeping her there, compared to other times she'd been discharged from the hospital.

Their physical therapy department is awesome. Many therapists available to help us work out without…read morehurting ourselves. Very upbeat and positive. The nurses and medical technicians are attentive. Even the night crew are positive and helpful. Been here 3 weeks and almost ready to go home.

The worse place to work for the E.D will talk to you crazy and when you talk crazy back to her she…read morewill fire you funny thank goodness my client and attorney were on my other phone hearing her speak to me in such a manner! The employee's that are there will talk to you as such as well to a new employee that is trying to learn so you ask questions and they will get upset of the training was up to par alot of questions would not be asked the med aids are clueless about giving prn's meds on hold that should not be on hold because they are too lazy to go check the med room and communicate with the D.O.N when I said something about weed smoke one of the trainers said that's what they do on weekends! Smh this termination was a blessing! I pray for the residents. P.s the one start rating is even too much!

Excellent facility. Being only one story makes it so easy for everyone to get around. Staff is…read moreattentive, responsive, and they treat people like family. I'd put my own mother there when the time comes.

My grandmother lives in this stylish resort/retirement community and it's fabulous. Everyone is…read moreSOOOOOOOOOO friendly, it's the perfect environment for my grandmother. Like the website states, all guests enjoy the amenities of a cruise ship. They offer 1 or 2 bedroom apartments, completely private cottages, and I believe they even have an assisted living facility. They offer 3 restaurants that you can choose from and I believe all residents have an allowance for food . Residents also have the option of cooking in their own apartment. I've been to both the Soufflé cafe and the Renoir restaurant. The food is pretty decent for a place like this. My grandmother prefers the Renoir Sunday brunch. I had quiche, the salad bar, and some soup. We had mimosas with brunch; they were pretty weak, but what can you expect in a retirement community? I feel fortunate that my grandmother lives in a place like this. She's definitely happy with it!

Stay away from Montereau!…read more If I truly spelled out all of the issues we had with Montereau, this post would be so long that you'd give up half way through. So I will briefly spell out four factual disappointments (not an opinion -- these are things we actually experienced!). One: When my dad was living there, Montereau had troubles with their boiler which resulted in the water faucets (kitchen, bathroom, and shower) getting clogged DAILY. A maintenance person interrupted my dad DAILY to clean out the faucets so he had running water. Two: The food was horrible! Three: The care that was promised was not good, particularly on the weekends. When my dad moved from independent living to assisted living, the care was even worse! Four: Our experience was so bad at Montereau that we finally moved my dad to a different assisted living venue. It took well over a year to get my dad's deposit back. During the entire process, Montereau NEVER communicated a thing. My sister and I had to be deliberate on contacting Montereau regularly, trying to determine the status of his refund. Once his apartment was leased, it took Montereau over 60 days to send a check. Montereau was a miserable experience not only for my dad but also for my sister and me who had to interact with the staff there, including the president. Service was poor and communication was non-existent. If I could give Montereau zero stars, I certainly would!

I cannot speak highly enough of this facility and the staff. They helped me earlier this month…read morewith the emergency move of my mom from a facility who was grossly negligent. They were kind and compassionate and went above and beyond to make sure my mom was well care for in her final days. (she passed 6 days after moving her). I wish I had known about this place sooner! They are AMAZING!

From the owner: We are a premier assisted living and memory care facility that allows your family member feel like…read morethey are still living at home.

What kind, compassionate care! Our folks spent their final year on earth together here. We visited…read moreas often as the pandemic would allow. The staff takes excellent care of both physical and emotional needs of the residents. We were very pleased.

From the owner: Dealing with the effects of Alzheimer's disease and trying to understand available care options can…read morebe extremely challenging for families. At Heritage Point, we are working with families to envision a better way to live with Alzheimer's disease and other dementia related impairments.

Run far away and don't send your loved ones here! I wouldn't recommend this place to my worst…read moreenemy. The staff is incompetent, lazy, and NEGLECTFUL to their patients. Communicating with anyone there is an absolute nightmare. No one knows what's going on and one knows how to do their job. This goes for the director and Brynlee the 'social worker' as well. The staff will leave their patients to lay in their own mess for hours before cleaning it up. They are very dismissive of their patients needs and concerns. It's a disgusting and vile place to be. I can't imagine how bad it is for people there who don't have any family to advocate for them and speak up. The place is ran like a circus and they treat their patients in the skilled nursing area like dirt.

Please do not walk away from this facility. RUN. Please do not leave your loved one alone in this…read moreplace. My father begged me not to leave him alone with them. They just forget about you don't feed you. Don't do anything that they say they will do. They just want you in the door to collect on insurance. Nurses lie to your face. Administration will always back the employees even if they are wrong. They are playing games with your loved ones lives. I am open to criticism on this if anyone thinks I am not telling the truth, you are welcome to reach out.

This place is the best. We have experienced good care And the kindest staff. I love this place for…read moremy relative and I am very satisfied with Autumn Leaves and the care they give my aunt.

This is now Colonial Oaks Memory Care of Tulsa. It is HORRIFIC. The new management brought in 6…read moremonths ago doesn't give two penny's about resident care or employee satisfaction. we had to move my mom with an emergency move because they were so grossly negligent! They didn't change her, got up set when she get up on her own and fall- she just needed changed or to go the bathroom! She suffered multiple head injuries. They did not give her meds on schedule. They frequently go weeks without an RN on staff (illegal) because they either get fired or quit due to poor working conditions. We had to sit with her around the clock near the end of her time there, and with US ASKING meds weren't given as ordered, she wasn't changed in a timely manner, and she wasn't rotated in bed in a timely manner- causing her to develop a Stage 3 decubitus ulcer on her coccyx. DO NOT SEND YOUR LOVED ONES HERE! I wouldn't even send my worse enemy here! I have opened a DHS case so they are finally held accountable.

My mother lived at Aberdeen Heights from May 2021 until her passing in April 2025. During her time…read morethere, she was treated kindly and respectfully by the nursing staff, and I remain grateful for the day-to-day care they provided. Special thanks to Schalloca, the nursing director, who supported my mother and our family with compassion throughout her stay. Unfortunately, I can no longer recommend Aberdeen Heights due to the way we were treated after my mother passed. Despite her apartment being left clean and well-maintained--with only minimal wear after four years--they attempted to charge her estate over $1,600 for carpet and paint. These are routine turnover expenses, yet the facility has provided no photos, no contractor estimates, and no contractual justification for these charges, even after multiple formal requests. They also initially attempted to bill the estate for the full month of April, despite the fact that my mother passed on April 4. This is not only ethically questionable--it's completely unsupported by the agreement we signed. To make matters worse, we paid a $2,500 nonrefundable community fee when she moved in--presumably to cover administrative and turnover costs. The facility has not explained why that amount wasn't applied to any of these charges. The nursing staff treated my mother with dignity in life. But the business office has treated her estate with avoidance, silence, and a complete lack of transparency in death. I hope they handle the next grieving family with more compassion and accountability than they gave us. Update (April 23, 2025): I have officially opened a case with the Oklahoma State Long-Term Care Ombudsman regarding the charges and handling of my mother's account. The state is now reviewing Aberdeen Heights' billing practices. I will update this review as the investigation progresses.

Understaffed, poor communication, patient rooms are not cleaned well, long waits on call lights,…read morepoor food, activities are ok but not great. Some aides are very nice but high staff turnover. Slow to do laundry. Have to remind about some medications. Cockroaches. Rapid turnover in activity directors, chefs, and 3 administrators in last 2 years. Decline in last 2 years. Supervising LPN left recently.

Did not get PT each day. Was not one bit better after 20 days. Dropped me twice…read more Call button out of reach. Their system Did not respond to a phone call. Had I needed someone, calling 911 was my only response. Food was good.

In a word it was "horrible". Severely understaffed. The physical therapy staff may be good; but…read morethe care on the floor was terrible. Meds were not available on site and had to shipped in from OK City. Meds were no given on time. They say they have a wound team, but they don't this is contracted service that is not available except on certain days. I had to change would bandages for my wife from supplies I brought from home. I finally had to remove her from this facility and take her somewhere else.