Colonial Autos is the only place we will ever go to purchase a used car. They have quality automobiles, the sales people are never pushy, and the service department is incredible. I have had the pleasure of working with Danny many times throughout our history of going to Colonial. Many, many years ago the owner Ralph was so kind to allow my father to return our recently purchased Kia when we went through financial troubles. We never forgot that interaction and to this day we are life long Colonial customers. Can't recommend them enough. Huge thanks to Bill in the service department. He remembers all of the details of my purchases. Who can say that they enjoy going to take their cars to get serviced? We know we will always get the best deal and will never be taken advantage of. Colonial Autos is the epitome of what an exceptional customer service model looks like. Thank you! read more

Colonial Used Auto Sales - The VW that we purchased from Colonial. - Car Dealers Near Me - Bartonsville, Pennsylvania

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I have to say that my experience with Colonial Used Auto Sales was a very positive experience. The dealership has a wide variety of vehicles to view without a salesperson over your shoulder. All of the vehicles are priced with a no haggle price which is nice because you know the price you are paying. We selected a 2018 Toyota Highlander and traded in a 2017 Chevrolet Spark and received full trade in value and then some. Our salesperson Bob "the bald guy" Romeo took us through the buying process. Bob was very courteous, attentive and responsive to our needs in all aspects of the purchase. The process was very smooth and transparent as Bob explained each document that needed to be signed and the reason for it. I would highly recommend visiting this dealership and ask for Bob "the bald guy" Romeo. read more

Thank you Bob ! You made my appointment today amazing ! 1 hour in new out ! Great advice and experience! Always family friendly and blessed to be with people who care ! read more

Their requirements for financing are too strict. A score of 738 wasn't good enough but they will lower your score for you by 7.

Recently I bought a Mustang convertible from Colonial Auto Sales with a "50/50 warranty." After the first rain (several days into owning it), the trunk interior was drenched and water was pooled at the bottom of the trunk and behind the back seat (update: back floor is now wet too). When I reported the leakage and other unrelated defects (overhead lights did not turn on, lighter did not work) to Colonial, the head mechanic dismissively told me that he owned Mustangs and that "all Mustang convertibles leak." Clearly living with a profusely leaking roof, wet trunk, and wet floor is not a viable long-term solution. Resolved to find one, I contacted numerous people including a trusted mechanic, the Ford Corporation, and a local auto glass company. Many calls and correspondences later, I was recommended to an auto restorer who appraised the repairs to be around $1,500 (cost of new top installed). The restorer said it was highly unlikely these problems developed in the short time I owned the car and firmly believed Colonial would reimburse me for repairs. I went to Colonial to speak with them in person. The salesman (Dan Brown) and mechanic summarily looked over the estimate and told me bluntly they wouldn't pay for the repairs. What about the "50/50 warranty?" This did not apply to the convertible top I was told. Furthermore, I was told that even if they did honor the warranty, they would never pay $1,500 to have the top replaced. I was livid. I felt like I was ripped off. Ironically, the head mechanic at Colonial snidely commented "you were ripped off." (Although presumably he was talking about the recommended top repairer and not Colonial themselves). Colonial claimed they could have the top permanently repaired and warrantied for half that price (NOTE: this does NOT mean they are willing to pay for cost of repairs themselves). Desperate, I asked them for their preferred top repairer's contact information and met with this person. The repairer noted that the top had not only shrunk and pulled away from the rear window, but there were tears, pulled apart seams, and plugged drains (causing water to leak into interior of car). His quote: minimum of $1,100. And he refused to offer any written warranty. Finally I met with a third recommended convertible top restorer. He too noted all of the defects identified above. I explained to him I had just recently purchased the car, and the restorer said "there is no way in hell they [Colonial] didn't know the top was [shot] when they sold it to you." He said the dealer should have noted these defects and further reduced the car price by ~$2k from the price I payed. His quote: ~$1,300 for new top installed. Undoubtedly the car was defective before I purchased it. What are the odds that an 8 year old convertible never previously leaked and then suddenly began leaking profusely after the first rain following my purchase? Even assuming this statistical improbability did occur and all three independent restorers are wrong and all the considerable wear and tear and other defects (including shrinkage, tears, mildew, and clogged drains) did occur in the frame of a couple of days that I owned the vehicle, why did Colonial sell a car notorious for leaking in the first place (IE "all Mustangs convertibles leak")? And why did they never discuss these defects before I purchased the vehicle? Please, if you must buy here, BEWARE. Get all warranty details down to minutiae. If your car isn't one of the "qualified units" to receive the 12 month "bumper to bumper" warranty, STAY AWAY (there's likely a good reason it doesn't qualify). Have your own mechanic thoroughly inspect their cars. Don't allow dubious idyllic (perfect) reviews lull you into complacency as I did. Defects that should be glaring will be missed by you and their mechanics (ie defective overhead lights, defective cigarette lighter, defective convertible top, etc.). Know that in the end, you'll be the one stuck with disappointment and/or costly repairs. Welcome questions: Brian at BGabes27 'at' Gmail read more

Although we did not purchase a car here I do want to complement on their attentiveness to the customer needs. We stopped in not realizing it was their closing time. We explained our needs and he immediately brought a car out that was really nice. He handed us the keys and we went for a drive and we absolutely loved the car. It was late and we did not want to hold up their closing so we had left and was deciding on which car to purchase.We did find a deal it was a lot closer to home at the last minute. But I would highly recommend this dealership for being very customer service oriented. read more

We recently purchased a used vehicle from Colonial. So far we are VERY happy with everything! We had heard good things about this place so we decided to give it a look. When we first arrived at the lot, we were greeted pretty quickly by one of the salesmen. There was no pressure whatsoever, he just told us if we needed him to wave. We looked over the whole lot and were attracted to a VW Jetta Wagon. I called the salesman over and he got the keys immediately. One thing I really liked was that they let my wife and I test drive the vehicle on our own. There was absolutely no pressure whatsoever and we could discuss everything without someone right over our shoulder. Upon returning to the lot we went in to discuss everything. Dan B. wrote everything out for us (costs, taxes, etc.) and gave us a copy of the Carfax. We were able to take his write up to the bank to secure financing. Everything was quick and easy from there on out. We had discussed the fact that the drivers side blinker (on the mirror) did not work and they ordered the part to fix it. We are waiting on the part to come in and they said we can bring it in and they will take care of it! I will update this review to include the maintenance side of Colonial after the repair, but after working with them so far I have no doubts it will be great. We will definitely consider Colonial in the future for used vehicles, and I recommend anyone in the market for a reliable vehicle check them out! ***UPDATE*** We returned to Colonial just to check on the blinker part as we were in the area. As it turned out, the part had just come in earlier that day and instead of making us schedule an appointment, the installed it on the spot. We were in and out in roughly 15 minutes! We are totally happy with the care and service we received in all aspects of our experience! read more

Transmission went after 38k miles after purchase told us ther is nothing they can do but "hope that it is just a part". Didn't help on any level. Don't be fooled by friendly buying process once you leave the lot with vehicle they could care less about you read more

Very easy to buy a car from. The online site was easy to use to find what I wanted. I was watching the web site for several years prior to my buy, continually looking for what suited me. When I found it, I was already convinced the pricing was right and not overpriced. The buying process was quite simple; I was in and out of there, driving away in my new vehicle, in about an hour. No nonsense process and very easy. The vehicles they sell look like they are only a few years old and less than 40Kmiles, so they are in good shape and not clunkers. Colonial Motors provided me with a 12mo/12Kmi warranty that gave me piece of mind knowing I'm covered in case something were to go wrong. I've had my vehicle now for a little more than a month and I'm very satisfied with it. Colonial didn't offer to give me any discount off the list price. I asked for some reduction but they said the prices are what is listed or posted on the vehicle. No haggling. I do like to ask for a little bit off to feel like I won the negotiating process. I was just a little bit disappointed in that. Colonial Motors almost got 5 stars out of me. read more

I've bought 2 of my cars here and each time I had bought them with bob the bald guy (my dad) and honestly not just because he's my dad but in general the people there explain to you EVERYTHING when you buy the car and what your signing. I've never had problems with any of the vehicles I had bought there. Unfortunately due to a drunk driver my last vehicle had been totaled. The car was perfect all around though before it had been totaled (which totally sucked cuz it was a great car) highly recommend this place! read more

Just purchased our second Colonial Car. Great sales people and honest mechanics. Told the salesman I would see him again when it's time to replace my husbands car. read more

This was my first visit to Colonial and probably my last...... I purchased a 2007 Kia Sportage from them. They were very nice when I came in to test drive. Very polite and I thought very up front. The vehicle drove great when I test drove it and looked great under the hood. 2 days after purchasing that's when the problems occurred. I heard a noise in the back what sounded like a strut. Then the vehicle started moving when I went over a bump. I take the vehicle into the mechanic that I use and he said I needed stabilizer bar/bushings, ball joints, tie rods, struts, cv joint. This is all going to cost me $1200. I think colonial would do so much better if they would just be up front with their customers. I went there because there were a lot of great reviews. I don't think all their cars are like this, however, I don't think I will ever go there again. read more

This is the only place we will go when we need a car in the future. This is the second car we purchased there from Danny. If you don't like to negotiate with a shady car dealer, this is the place. The prices are set fair and they are honest and caring! read more

I purchased a car for here. Came in last week on Thursday before you could test or even look in the cars but was greeted by a Gentleman that just asked me what I was looking for. He proceeded to point out a couple of cars and also explain some of the differences and recommended the one that he thought would suit me. No high pressure sales and told me I can return the following day to actually test drive the car. I had already set up financing and explain that I did not want my credit run through a number of companies he said no problem. I completed the online application and called in to verify that they had received it got everything approved came down test drove the car and did everything all within two hours. I have to say this has been my best car buying experience ever. I would recommend them to anyone. read more

I was just looking on line and contacted them on a vehicle I was interested in. The salesman Bob, did everything possible to get us financing and was very professional. We decided against the purchase, but would highly recommend this dealer. read more

Purchased 6 cars from these guys in the last 16 years for me and my grown kids. This family business is great to deal with no pressure at all. I'll be back for my next car. read more

I purchased my vehicle from Colonial Auto Sales and requested that a spoiler be put on. Less than three years later, the clear coat has completely peeled off. I contacted the owner and was told that they do not do spoiler installation. Funny, that's where I bought my car. Anyway, he gave me the number of the garage that put the spoiler on. I was told that the reason my clear coat is gone is because of the wind. If that were the case, my entire car would be peeling. Colonial Auto absolutely refused to do anything to fix the problem. They provided me with poor craftmanship and didn't care at all. They may have cheaper prices, but you are going to get cheaper customer service and quality as well. read more

Fred helped me out a lot when it came to getting a new car. The bank was taking their time with everything and Fred made sure to keep me in the loop. They give you great trade in value for your used cars and are willing to negotiate. I know next time I plan on getting another car I'll be stopping there due to the awesome service I received from them. read more

DONT GO HERE... and if you do HAVE YOUR OWN MECHANIC LOOK AT THE CAR!!!!! Went to purchase an an SUV. The salesmen talked his mechanics and his vehicles up and made me feel very comfortable. The car ran fine, but we still wanted it checked by an outside mechanic. The car had so many issues with transmission to oil everywhere that the mechanic wasnt even sure where the leak was he said to run away from this car. We brought it back and the salesmen pretty much said our mechanic was wrong, but he would have his guys check it out anyway. He called us the next day and said everything our mechanic said was right and they were not going to sell the car... well a few hours later it was online with the price reduced by $500!!!! Selling a broken car to some unsuspecting person... RUN AWAY from these people... they know the problems and hide it from the consumers!!! read more

I had heard Colonial Auto Sales was awesome but never thought this good. There is NO SALES PRESSURE here at all. They politely ask you if they can help you. It is a very relaxed atmosphere. Danny was our salesman and went above and beyond what any salesman would do. They are truthful, very helpful and very reasonable with their prices. Highly recommended! read more

We were looking to purchase a vehicle and happen to stumble across this dealer. We walked on the lot...found the perfect car. Great price. The sales guy Fred was extremely polite and helpful throughout the whole process! read more

I want to thank Gary for his time. I didnt buy a car from them not because of Colonial Auto saleman they just didnt have exactly what i was looking for. Gary had the patience of a saint.with me. I would recommend them. read more