1. Colonial Van & Storage, Inc.

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    Hanford, CA

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    Colonial Van & Storage, Inc.

    5.0 (1 review)
    Open 9:00 am - 3:00 pm

    Services - Colonial Van & Storage, Inc.

    In-state moving

    International moving

    Out-of-state moving

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    6 years ago

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    Rapid Moving and Trucking - We're ranked 1st and 2nd!!

    Rapid Moving and Trucking

    (55 reviews)

    We had a great experience with Rapid Moving and Trucking! Our family member used them about a month…read moreago and had such a positive experience that we decided to use them as well. The team was professional, friendly, efficient, and took excellent care of our furniture and belongings.

    I had a very disappointing experience with Rapid Moving and Trucking and would not recommend this…read morecompany based on our experience. The company sent two movers to our home, and from the beginning, their professionalism and work ethic were concerning. Both movers were wearing slip-on sandals while handling and moving our furniture. They damaged multiple pieces of our furniture, dented our brand-new refrigerator, scratched other items, and failed to properly cover our furniture, leaving several pieces dirty. The biggest issue was how slowly the move was handled. The movers took frequent breaks and would return smelling strongly of marijuana. They also worked in a very inefficient manner. Rather than completing one room or task before moving on, they would partially disassemble one bed, leave it unfinished, and then move on to another bed or another area of the house. They repeatedly jumped between different tasks instead of completing things in an organized and efficient way. Because of how slowly they worked, we were charged additional time, which was extremely frustrating considering the condition our belongings were left in and the damage that occurred. After the move, I contacted Rapid Moving and Trucking to address my concerns and was told that the owner would call me back. That call never came. I gave the company an opportunity to address the situation, but unfortunately, my concerns were not followed up on. Moving is already stressful enough without having to worry about your belongings being damaged or your time and money being wasted. Based on our experience, I would not recommend Rapid Moving and Trucking and would encourage anyone considering them to carefully research other options first. Update to Owners Response: Thank you for your response. Unfortunately, your reply further demonstrates why we were disappointed with the service we received and defiantly shows why no one should use your company. Your response is unprofessional and contains several statements that are simply not true, and I want to correct the record. First, the owner never reached out to us during or after the move, and he never personally offered us any resolution. We did not decline a remedy from the owner because no such offer was ever made. The owner never returned any of our calls, let alone reach out to us to offer any sort of resolution. It took a public review for you to even acknowledge what happened. Second, your statement that we did not disclose the refrigerators is also false. Both refrigerators were included in our original quote. They were not surprise items added when your movers arrived, as you are now claiming. We have documentation of the original quote and can substantiate this. Third, the condition of the refrigerator is not the only reason for our complaint. Your movers damaged multiple pieces of our furniture, including our bedroom set, were rough with our belongings despite being asked to handle them more carefully, and the move took considerably longer than expected. These are legitimate concerns that we experienced firsthand. We also provided lunch because we were trying to be considerate of your employees and help make an already difficult moving day go more smoothly. Your attempt to portray that situation as though we were unwilling to feed your employees or were simply upset about them eating is misleading and honestly tacky. I would think you would want to explain why your movers smelled of marijuana and appeared under the influence instead but I guess that would be a difficult issue to lie about. Most concerning, however, is your decision to bring my son, my family, and my religious beliefs into a business dispute. Your comments about my son supposedly damaging the refrigerator, as well as your references to my church and forgiveness, are completely inappropriate and have nothing to do with the service your company provided. We are entitled to honestly share our experience, just as you are entitled to respond professionally. We both know my son did not damage our "brand new - inside fridge". The fridge your movers damaged was inside the house. My son did not hit it with a baseball or his scooter, but we both already know that. You are entitled to disagree with our review, but you are not entitled to rewrite what happened. We have documentation of the damage, and our firsthand experience of the move. We left our review to accurately describe our experience so that other customers can make an informed decision. Your response does not change what happened, and the personal attacks in your response only reinforce our concerns about the professionalism we experienced. We stand by our review.

    U-Pack Moving

    U-Pack Moving

    (20 reviews)

    I had an absolutely wonderful experience with them. They were easy to get hold of for questions…read more They showed up during the windows given. Even though the containers look small from the outside, they actually hold quite a lot. I thought I would need two, but I ended up only needing one container to clear out my storage locker. My stuff was shipped from California to Alaska. My TV survived intact and the items actually moved around a lot less than feared.

    Service requested - good. Quality of the pod - good. Value - reasonable, but the delivery placement…read moreand care depend upon the driver's experience. They DO NOT honor legitimate, proven claims. We are left with damaged goods, and a destroyed expensive TV. BE WARY when doing business with this company. Around the beginning of July (2025) we signed a contract with this company to deliver 4 pod units for us to use during our move. Everything went well with the first 3 pods. The 4th pod contained some items which meant a great deal to our family, so we took out the insurance coverage, which the company offers for an additional fee. By this time our family members had become pros packing the pods, arranging items securely. The driver who delivered the 4th pod was inexperienced, which we learned. As he positioned the loaded pod in the driveway, the pod swayed, shaking the contents, then he lowered it too quickly onto the driveway, causing it to drop the last couple of feet. About an hour later, when we tried to open the tailgate, it was jammed. A couple of the large items had been moved just enough to impede the opening of the door. Those items were damaged, along with a large screen LCD TV, which had been secured near the rear, wrapped in blankets. When we filed a claim, we followed all steps listed, including photos of the damaged items. Without going into the specifics of the back-and-forth communications, they have given us the runaround, thus denying the claim. Don't take out the insurance. It's a scam.

    Colonial Van & Storage, Inc. - selfstorage - Updated September 2026

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