If you build model trains then you know about this place. It's basically the oldest of the old…read moreschool hobby stores. It has pretty much all the stuff you might find in the Walthers catalog for the last several decades. It's the best place to get details in person because they have an entire wall full of them.

Hands down THE best store in the twin cities for plastic model kits, tools, and supplies. Nothing…read moreelse is even close. I'm not a model train guy, but am equally astounded by their selection and all of the supplies and accessories they stock for that hobby. Their selection of new kits is very deep and very well organized. The vintage kit selection is varied and reasonably priced. And bargains can be found in the back room if you know what you're doing. Staff is uniformly friendly; I am always greeted when I arrive. If I have a question or need help, it's always fast and efficient. if I just want to wander around and window shop, they don't seem to have a problem with that. This place is a real gem. A throwback to a time when shops like this dotted the twin cities. I haven't seen a shop like this since I used to shop at the old Moeller hobby shop in Robbinsdale. On the rare occasion I need something they don't stock, I will buy online. For everything else, there's no other shop anywhere who gets my business. This place is an absolute treasure.

Customer service is great, pricing is fair and you can certainly find some bargains. Nearly every…read morehobby is covered... we come here for sci-fi models! They also have a rewards program so you earn points for every dollar you spend.

I'm incredibly disappointed and honestly heartbroken over an experience I recently had with Hub…read moreHobby regarding my Traxxas T-Maxx/X-Maxx RC truck. I dropped the truck off for repair, and while I understood repairs can sometimes take a while, the process took a very long time. Eventually, I received one phone call letting me know the repair had been completed. Unfortunately, after 90 days of not picking it up, I later learned that the truck had been surrendered. What's hardest for me to understand is that I never received a second phone call, voicemail, warning, or any kind of notice that my truck was about to be surrendered. Not one. What makes this especially frustrating is that over the years I've received numerous phone calls from the store over much smaller things -- special-ordered parts, minor items, and other routine pickups. So it's difficult for me to understand why there wasn't more effort made to contact me over something worth nearly $2,000 and carrying so much personal value. This hobby store means a lot to me personally. My late father used to take me there when I was younger, and some of my best memories with him came from spending time there together. These days, I love bringing my own two children there and sharing the same hobby with them. That's why this situation feels so devastating. It wasn't just an RC truck to me. It represented years of memories, time, money, and something meaningful I shared across generations of my family. I understand businesses have policies, and I'm not trying to attack anyone personally. I just truly wish more effort had been made before permanently surrendering something that clearly meant so much to a longtime customer. I still hope there's some way this situation can be made right.

If you like planes/model rockets/and other gizmos this is your kind of place…read more Honestly I just came here to buy some Cyanoacrylate. There have more variations than you can shake a stick at (and probably the sticks to shake if I cared to have one). It comes in various formulations and viscosities. There are also a variety of applicators to assist you. I whistfully glanced at the model rockets as I left - some things you just grow out of as you age - but you still miss.

I'm honestly torn writing this because this place has been a part of my life for as long as I can…read moreremember. I've been going to this hobby store since the 1980s when I was just a kid, going there with my late father. It was one of those places that helped build a lifelong love for RC cars and the hobby itself. Now, decades later, I genuinely enjoy taking my own children there and sharing that same experience with them. It's something really special to me and my family. That's why this situation has been so hard. I dropped off an RC truck for repair and expected it might take some time. What I didn't expect was how long it actually took -- months and months passed while I waited. Eventually, when I called to check on it, I was told the truck had already been surrendered after 90 days. That news was absolutely heartbreaking. This wasn't just a piece of equipment to me. It was something I had invested a lot into and something tied to years of enjoyment in this hobby. I understand that businesses have policies, and I don't doubt they have rules in place, but learning about it only after the fact made the loss feel even worse. What makes this especially difficult is that I truly love this store. It's been part of my life story from childhood to now as a parent. I honestly can't imagine not going there anymore, and that's what makes this situation so emotionally complicated for me. I'm not posting this to attack anyone. I'm just really torn and hurt by how this played out, and I wish there had been more communication before it reached that point.

Dollar Hobbyz LLC are the worst. They want an 80% restocking fee if the package was opened. How can…read moreyou tell if something is wrong with the product if you cannot open it. Plus they want me to pay the freight. The product was not completed in the manufacturing process and they want me to pay the freight and pay an 80% restocking fee. After several hours learning of this I am still shaking my head. Is there not a law that protects the consumer? Is the consumer just supposed to roll over and take this? A concerned customer... Tom M.

DO NOT BUY ANYTHING FROM THIS GROUP!! I have been learning…read morethe rc world recently because of my grandsons interests. I found an entry level rc car online for a decent price. (Real hobby rc can get into thousands of dollars) because I wasn't going to spend a lot of money on his first car. So I ordered and paid for the car. It ships in a reasonable time frame. And even though it's mostly toy grade, it's a very good, fun entry level car. The problem is, they sent me a returned car. All the package zip ties were cut and the car just bounced around in the open box. It also had one bent and one broken wheel. As if they opened it to swap parts for someone else and just put it back on the shelf. Even that wasn't that big of a deal. The big problem, I had emailed them several times to give them a chance to make it right and there was NO response. I was willing to just get two wheels and maybe a discount on another car. Yes, I was going to buy another one. But nope, nothing at all! Even after I threatened to reverse the charge. Crickets.. So all in all, if your buying cheap rc, they got nothing for you. Lesson learned. The money I spent fixing the toy rc, could have paid retail locally for a better car.

Nothing but praise for BBTS. The main draw with them--besides their wide selection--is their $4…read moreflat rate shipping and pile of loot program. Pile of loot allows you to save all your purchased items up to a certain period of time so you can ship items together or at your leisure. I wish more companies operated with similar programs. BBTS has a great presence and rep within the Star Wars collecting community, specifically, and their customer service is great. I ordered a Hot Toys figure from them that had a sizable defect on it upon opening it. I was promptly given the ability to return it or to wait for another one to get returned that I could exchange mine for. Ultimately, I decided to part ways with the figure altogether, but I was helped all along the way by a kind CS employee named David (who loves to collet CDs--fun fact!). He was highly communicative and friendly. This was back in January--so the great service certainly left a lasting impression on me. :) They may charge a bit more for certain products, but they will package things more carefully than any big-box retailer and the item you purchased will arrive in spectacular shape, too. Don't hesitate to order from BBTS!

It's now more than a year and i still don't have my pre-order!!! nor do they have any idea as to…read morewhen i'll get my order!!! do not order from them if you want to actually get your item or your money back!!!

Guy in the store assured us we had selected the correct parts for a 4 wheel traxxis which was in…read morefact not the case. Mislabeled packaging, overpriced kits, and a no exceptions no returns or refunds policy. Spare and replacement parts were considerably overpriced as well. At a glance I saw a used R/C helicopter priced at $150- when I got home I looked it up and the exact model was a third of the price brand new elsewhere. All of that aside, dude has a sticker on display right behind the register with a legit swastika on it. Guy was creepy right from the start and was smoking in the store as well. Highly recommend staying very far away from this place!

From the owner: Products: Planes, Cars, Boats, R/C, Trucks, Models, Parts…read more Services: R/C Repairs. Location Notes: Right next door to Thaler Oil. Business Description: Chippewa Falls R/C and Thrift, in Chippewa Falls, WI, is a leading hobby store serving Eau Claire, Bloomer, Altoona, Elk Mound, and surrounding areas. We carry a wide selection of model planes, cars, boats, trucks, and much more. We also offer an R/C repair service. We'd like to personally invite you to stop by and shop around today!

Lots of cool toys. Very much like an old fashioned toy store. Some RC stuff and an expert that…read morerepairs RC stuff. Good selection of parts. Balsa wood stock and paints on hand. There is a home brewing section that has started sets and refill stuff. They have a decent selection of beer brewing mixes and various bottles. Not much for model railroads, but a little bit of stuff and they have various scratch building supplies.

Traxxas fans will find that this is their local shop. No Arrma products except maybe a few parts…read more Good for RC cars and other hobbies