I don't write a lot of reviews but, I felt compelled to today. everybody we've worked with at…read moreAmerican Air Heating & Plumbing have been AMAZING!!! Very helpful and willing to go the extra mile. Every obstacle that presented itself has been cleared with no problem. We started with a request for service on a very old system, the response time was ultra-fast. As I had feared our system would have been extremely expensive to repair (outdated refrigerant), so we decided to replace the system. We were presented with several options allowing us to decide what fit our needs. I'm very pleased with the rapid install and the friendliness of all the staff we've had the opportunity to work with, you guys rock! Also, I had a small issue with something I installed years ago, I mentioned it didn't work and Clayton offered and then fixed the issue with a smile on his face. Shoutout to Nathan, Jordan, Jose, Clayton and Melissa, hope I got everybody we've had the opportunity to meet. 5 STAR service all the way!!! Thanks again.

Dylan was outstanding! He explained everything clearly and completed the work with no problems. It…read morewas great that he had the replacement parts on his truck so there was no delay on getting the AC up and running.

Competent, honest…read more Good quality work with good intent. We use them for our A/C and furnace system.

I just went on their service plan. Monthly payments. Includes fall furnace and spring A/C…read moreservices. Also never a visit charge and 15% discount on parts. Very satisfied so far.

We hired Nate and NOCO Energy Solutions to install an air conditioning system and add some return…read moreair supply ductwork. Attitude: Each and every worker was a nice guy. They got after it and did good quality work. Jake oversaw the project and he was always patient with my questions and ready to explain what needed to be done. Cost: I got 6 estimates for this project and theirs was the best price and the best plan. Cleanliness: The workers were careful and mostly cleaned up after themselves well (although I did find a handful of sheet metal screws on the driveway afterward). Promptness: They showed up when they said they would and worked quickly. Communication: On site, they did a great job of communicating. But contacting them with a question can require patience. I've waited 2 weeks for an e-mail response to a question before with them. I understand that companies get busy, but you have to respond even if it's to say "I don't have time to address this right now but you'll hear from me in a week." It's the only reason for 4 stars. Overall, we were happy we chose them. Jake was fantastic.

We hired Northern Colorado Energy Solutions (NOCO) to replace an old furnace with a geothermal…read moreheating and cooling system. Nate, Tim and Matt could not have been more professional. I mainly worked with Nate; he was on time and responsive with my many questions prior to, during and after completion of the project. With a job as big as ours, in a 100+ year old house, I anticipated that there could be issues. However, I like to judge a company not on if there are problems but how they take care of them when they arise. No worries with Nate. Bumps in the road were smoothed without incident. It is clear that Nate really cares about his customers. His crew cleaned up after themselves treating our home as if it were their own. The job finished on time and we love our new geothermal system. I highly recommend NOCO!

Always friendly and courteous, on time, and reasonably priced. Parts are highest quality…read more Installation was quick and without trying to sell more.

The credit card information was requested before the technician went to the house to check. He took…read moresome pictures and recommended to replace whole system. On next day, the owner find another furnace technician and fixed the problem with very little cost. Not trustworthy!

I had an A/C unit installed in a condominium I own in Fort Collins. Greg and Jim provided…read moreexcellent service from the initial estimate through the installation, they are both very easy to work with. The job required coordinating a crane to lift the A/C unit to the top of the building, and working on the roof. It all went off without a hitch at a reasonable price. I would recommend their service to anyone, and will be using them in the future

Run away fast! These guys only care about getting your money. They sell cheap equipment and any…read morenecessary service will cost you a ton more. Jim has no problem making up a story later that tries to make you responsible for his terrible advice and negligence. I spoke to other HVAC installers trying to get my problem fixed and was told they have a poor reputation in the industry. My situation was not fixable and I had to but an all new system costing thhousands again!

I called Terry at 9am and my house was already 85 degrees. He came out by noon ( all the way…read moresterling) . Had my ac going in no time and the cost was half of what I expected it to be. I highly recommend Terry's quality residential hvac.

Our house was build in 1957 and to say installing two new a/c units would be challenging is a real…read moreunderstatement. We were looking for a contractor that could think outside the box and Terry is definitely that person (all the other contractors that put a bid in mainly complained of how challenging the project would be). As the woman of the house, I was the main contact person. Most male contractors take issue when dealing with the woman of the house, but not Terry. He was communicative, pleasant and respectful. His communication is above what most contractors provide. I always knew when he was coming over, leaving and he was timely. Considering how challenging this project was, he never complained and worked his hardest to ensure we appreciated the end result. We went 7 years without a/c and to now have it, we are so appreciative of his hard work and the end result he provided for us. Thank you Terry for making this process as painless as possible and it was such a pleasure to work with you. We will definitely be using him for servicing our two new a/c units, two furnaces and humidifier.

I live in an apartment complex in Fort Collins. Yesterday I noticed there was some dripping coming…read morefrom my water heater. I called my maintenance line and they came to disconnect the heater and let me know that it would need to be replaced. Today two men came out from Air Flow and did a wonderful job under the most difficult circumstances. The PVC pipes used for my prior water heater were old and very brittle, they broke a few times causing water to spew into my apartment. One of the technicians blocked the freezing water with his hands and body trying to stop the flow while the other ran to have maintenance turn off water for the entire building, which they should have done in the first place as all of our water lines are connected. They really went above and beyond getting the job done and making sure I would have hot water available this evening. They were patient and took their time checking to ensure that everything was running before leaving. I unfortunately did not catch their names, but their initials are B.S. and T.P. I wanted to shout out to them and say thank you again! 10/10 Wonderful job!

If I could give this company 10 Stars it still wouldn't be enough!!!!!…read more A little background first. We live in an apartment in the Lakewood area and have had a heating issue for at least the past 3 years. Since we've lived here our HVAC system has been the biggest pain in the a$$ as it would routinely go out at the start of winter and work some days and not others. Because of this, we've been told everything from the unit has a slow leak, to it just needs to be re-charged and that there was nothing wrong because it seems to be working now. Recently our HVAC system became irreparable as we had our maintenance crew, plus 2 other people come out from professional companies (which I won't shame here) and tell us everything from, the pump needed to be replaced, to there's probably a leak and they needed to check the system from the roof but it was too cold to do so, to everything seems to be working now so there's nothing wrong. Meanwhile we froze or a$$ off until our 5 inch apartment furnished space heaters warmed up. Then we froze our a$$ of again when we had to turn them off overnight. We did this for 10 days!!!!! That is until Grant from Air Flow came out and what couldn't be done in 3 years, he did in 3 hours. Needless to say we were pissed at the situation we were in and didn't really trust that he could fix it or that it was really fixed after it came back on. Well I can say we were WRONG! Not only did Grant deal with our bad attitudes undeservedly, but he's the only person that has gotten this thing to work so quickly and so well. If you have a problem with your heat and are getting the run around from these other guys (believe me we know how it feels) you MUST try these guys and ask for Grant! Fantastic fast service, and most of all they know what the hell they are doing. I wouldn't trust my family's comfort to anyone other than Air Flow.

When you have a 5.4-lb. kitten named Benny trapped deep inside of your home's air ducts, a lot of…read morescenarios flock through your mind. Most of those scenarios are not fun. I have no idea how Benny pried the register away from the opening in the upstairs loft, or what he was thinking as he crawled deeper and deeper into our home's ventilation system around 6:30 the other evening. After first taking every common-sensical measure to get him out independently, I started making calls. I called SO many people: animal control, HVAC companies, and private pest control companies. NOBODY had ever heard of this happening, and nobody was able, or willing, to help. I also learned that because of the acoustics of air ducts, it is virtually impossible to triangulate the position of a cat meowing at you from inside. Finally, I made my way down the list on the search engine results page to Triple Point Heating & Air. A half an hour later, August, the proprietor, is at my house. For the next 2 1/2 hours, this guy troubleshoots the situation with a combination of tools and cat psychology and the same level of care he'd show if it were his own house and his own cat. Benny had been trapped for over 12 hours by the time Triple Point arrived, and had probably traversed at least 35 percent of the air ducts in our 2-story home. There's a lot of detail I won't go into about the complications that arose because of a poorly configured HVAC system and cat psychology. But August at last caught sight of two little eyes peering up at him through a fiber optic scope, from one of the most inconvenient and difficult to access spots possible. From our utility room, August removed the ductwork and other impediments with the minimum possible amount of damage. He contorted his body into an extremely uncomfortable-looking position and patiently coaxed Benny, who was trapped on the wrong side of a narrow damper (a series of parallel metal slats). I didn't think the cat would fit through. I offered to get olive oil. I thought we might have to cut a gaping hold in the upstairs wall or rip out the damper to get the furry little psycho free. But two minutes later, August had coaxed Benny far enough along that he was able to safely pull him the rest of the way out. The cat was completely unharmed, unphased, and ungrateful after more than 14 hours in the dark, cold respiratory system of my home. Judging by his demeanor, you'd have thought he had just been sunning himself on a windowsill. Cats are sociopaths. August would not bill me for full amount of time he spent on this. I even argued with him a little because he underbilled me by at least an hour. I ended up paying about half of what I expected to pay, and I got my no-good kitten back. Triple Point went above and beyond in every way, bringing a very unusual and challenging situation to a happy resolution. I am extremely grateful.

Bar none the Best HVAC service you will find! Not just saying that for any other reason but to…read moreshare what great experience my wife and I had and someone who actually cares about doing a good job!! Very pleased! (970) 222-4854 ask for August! He's who we dealt with on our HVAC maintenance.