There are many places people go to because businesses "specialize" in whatever they are selling or…read moreservicing. Restaurants, doctors, books, etc. Brown's is definitely one of those places. The sales team know their stuff. They know shoes. They know feet. They know people. If one is going to a store like Brown's, looking to spend a moderate amount of money on shoes, it's good to have an expert to help you. The folks at Brown's are experts and I'll choose them almost every time. From owner, Greg, to sales associates, Kelly and Stewart, the knowledgeable, friendly staff is phenomenal. Let's talk shoes! My husband loves Simple Shoes (the sneakers that Larry David wears) and Brown's carries several styles. I buy all my Sanita shoes here. And...if there isn't a style you see, they'll order you one! There are great hiking shoes, quality running shoes, stylish boots, trendy sandals and flip flops, and even unique, one-of-a-kind European heels that are cool and funky! There is also a great sales room. Great shoe store!

Worst service I have ever received anywhere. The young woman went to look for the shoe I wanted but…read morestopped for 10 minutes to talk to a stranger whose makeup she admired while they traded tips--while we waited. She did nothing to help me find the sort of shoe I was looking for. Badly needs training!

This is a curated thrift store with fair pricing. There are Men and Women's clothing. I appreciate…read morethe exchange policy. I wish it had more vintage clothes. Overall, you should stop by, it's worth the clothing hunt.

My shopping experience included rude staff throughout the time I was there. No one offered help…read more They seemed annoyed that you were shopping. I will certainly take my business elsewhere. I am not sure how they stay in business. Consider other reviews that reference rude staff.

These so called managers have no business working for this wonderful company it's literally…read moredisgusting that they hired females like these two. Upon walking in these two were both sitting down gossiping not greeting any customers I thought they were customers until I saw one of them ring up a customer. They both looked annoyed that there were people in there shopping. I asked for a fitting room. She never said if you need anything let me know nope all she did was open the door and leave no smile nothing. I needed a smaller size and sent my daughter to look for it. Since she couldn't find it she went to ask the cashier for help. She refused to help my daughter she ignored her completely. While I was in the fitting room I heard the cashier whining about people wanting the doors open to try on things. When I got out my daughter told me what happened. I walked up to the register and she refused to acknowledge me standing there and kept gossiping with the African American woman. I said I'm ready to ring out they both smirked at each other while the girl in green rolled her eyes and got up as slow as she possibly could. When she got up to the register I asked her if she had a problem doing her job and she just smirked at me. They both refused to give me their names after I confronted her about how they treated my daughter. They said they didn't need to and that by them being managers they could do whatever they wanted. It's no wonder they have no people in there actually spending money! You need to get rid of these two! The African woman was claiming she was the hiring manager has no business working there dressed the way she does. Wearing crocs to work?! They clearly don't dress to represent this beautiful company!

They opened late yesterday 7/30/25 for training purposes and I went in today and I would definitely…read moresay they did not do training on customer service those girls in there are absolutely rude and obnoxious. You can find half ass SHEIN looking, clothes anywhere save your money.

Please quit kissing everyone's ass and trying to get them to sign up for your credit card! I love…read moreyour store but hate all of your little minions asking "so how has your day been and what else do you have planned for the afternoon"?! It's annoying as shit!!

This is a pretty standard TJ Maxx - which means it is great!…read more Love to shop the inexpensive but upscale clothing (and don't get me started on the treasures you can find in the clearance areas!). The home goods areas (linens, food, kitchenwares, etc) are an eclectic selection of very high end and useful items. This should be on everyone's holiday shopping tour!

Broke my shopping quarantine! Headed to Zephyr's new location and I'm so glad I did! Owner Kim…read moreWilliams is a breath of fresh air! Super Covid-19 savvy, Kim and her staff are as warm and welcoming as always. The sparkling new boutique space has fashions from holiday glitz to winter class--all quality labels and fabrics. Such a welcome break during these bizarre times. Thanks ladies!

kim will not take accountability and apologize to my family, she was very unprofessional. now she's…read moretaking down reviews on google to try and hide how she treated them. I really hope she chooses to be better.

Wow! Gone are the days of Ivy and good customer service. Last week I went in hoping to purchase…read moreseveral outfits and a few gifts. THREE young women were working. Not one said hi or May I help You. After trying on several dresses, I walked out knowing exactly why I choose to shop in Denver: service, better prices and options.

I would not normally write a review for a retail shop but because of my great experience here I am…read moreobliging. With super cute visual merchandising including spools of yarn, open books, a shoppable tree and more, this shop is a joy to walk around in. Beyond that, they have a great variety of tops, bottoms, accessories and warm weather wears. The best part is, it is VERY affordable for being a smaller boutique shop. I bought gloves, earrings, scrunchies, a sweater, dress, socks and an oven mitt for 100$. Typically one item in a boutique could be $100. Not to mention the owner and the gal working, Robin, were SO nice, warm and welcoming. If I'm ever in Grand Junction again, I will certainly be by.

Not very helpful, the gentleman didn't help or offer to find my size, and without asking pointed me…read moreto the cheaper section, I really wanted to buy a hat and I would have bought boots also.

I had a new hat shaped from an open crow last week. They did an incredible job with fit and style…read more Highly recommend!

This is the best place in the area to find any of your Halloween or any 'off season' dress up…read moreneeds. Mad Margaret's is PACKED FULL of anything you could really ever want. From the pre packaged standard gag outfits, to rentals, to handmade garb. They even have a pretty decent sale selection of all of the above. They do take returns but only if it is still in the package!!! So no tag tucking for you. The parking there is kind of awkward, and shady, as you have to back up right into traffic when leaving. It's not a terribly busy street, but I take up two spaces so I have extra room to maneuver around. Take THAT drivers ED teacher! Safety first!

OK - if you need a costume in Grand Junction - this is where you need to be. There is a HUGE…read moreselection of every genre of costume that I can imagine (and some that I couldn't imagine....The Streaker??). There are hats, masks, jewelry, toy swords, footwear, wigs, on and on. The main rooms have what I would have (in my youth) thought of a Woolworth costumes - in a plastic bag. But there are higher end rental costumes that range from Steampunk to vampire to cowboy to George Washington.... everything. If you are going trick or treating or a costume party or a festival or just like to have an alternative look for fun - this is the spot. People that work here know what is where, and they will help you in a very friendly manner or let you browse. Love it!

ALEX is awesome! He helped me pick out a new pack and provided excellent service-he knew what he…read morewas talking about, listened to my needs and was so polite and helpful. Thank you Alex!

This one star review is for the manager in hopes that you will read it and make some changes. On…read moreAugust 9th I received a coupon for a discount with REI. As it happens, I was in the market for a new backpack for travels I will be taking in the near future. I was interested in a backpack that was either waterproof or watertight as I will be hiking in a coastal area that will be subjected to intermittent rainfall of a heavy nature. I called your store and inquired about such backpacks and was told that you had many to choose from. The following day August 10th I drove an hour to your store and began looking around in the backpack department. An employee who I assume was assigned to the department asked me if there was anything I was looking for. I opened the REI app on my phone and showed the man an example of what I was looking for. This employee was about 5'9" tall with brown hair and a short beard. I do not remember his name because the interaction was so unlike what I am used to at REI that I left completely confused. When I showed the employee, what I was looking for is immediate response was, " we don't carry that type of product, you need to go to Gear Junction. They will have everything you need." I looked at your employee with complete confusion as he was recommending that I go to a competitor and did not even bother to ask me why I was looking for a particular backpack. I said to the employee, I don't want to go Gear Junction, I always buy my hiking equipment at REI. He looked me straight in the face and said we don't carry waterproof rafting equipment here you need to go to Gear Junction. I attempted to explain to him that I was not going rafting that I was going hiking and why I was looking for a backpack. He seemed completely uninterested and again suggested I go to your competitor. Finally, I asked him. Is there anything in the store that you can show me That is in a 22 L size backpack so I can at least get an idea of what I'm looking for. He waved his arm briefly toward a rack of backpacks and said it'll be somewhere between here and there and then walked away. I stood there confused for a while and attempted to look at backpacks and finally decided to help with it. I had other items that I needed to look for, but I was so upset by this man's insistency that I go shop with the competitors that I left the store. I went to my car and sat there for a while and thought about doing this one star review then and there, and I even thought about going back into your store and asking to see the manager. However, I was so upset. I knew that that would not be the prudent thing to do so I came home and allowed myself to cool down. The following day did exactly what your employee suggested, and went to Gear Junction. The Young man working there was extremely helpful and very knowledgeable about backpacks. After listening to what type of trip I was going to be taking he suggested that I probably did not need a completely waterproof backpack, but that what I needed was a water tight backpack. He showed me several, and the one that I liked the most was made by Osprey. I assume that you carry the same backpacks at REI. I eventually decided on a backpack for my trip, but I did not buy it at your REI store. This is unfortunate because I have shopped with REI since the day you opened at your old location on seventh Street. I am not suggesting that your employee was rude to me. He was not in the classical sense. However, he was completely disinterested as to why I was in the store or what I was looking for and to what end. Had he taken just a little bit of time to find out why And what I needed I would've bought something that day. As it is, you've lost out on a good sale and if I encounter this type of behavior again at your location, I will discontinue shopping local and identify the Denver store as my home store and just shop online. I do not like to do this as I like to support our local businesses. However, I will not support this complete lack of customer service. I hope that you take this review in stride and make the reasonable management decision to have a discussion with this employee so that this does not replicated itself in the future. Enclosing I will add that this is the first time this is ever happened to me at any REI location.

It was great shopping when it first opened however this past couple year's things are so over…read morepriced, items that come from dollar store are marked 4.99, clothing is so questionable ...I picked up a shirt today it had holes on the front and tears on the side, stained clothing just seems there is something lacking...I think a little more attention to what's going on with your team needs to be addressed

Ranked against Arc thrift stores in Denver this location is thin on stock. It is very clean but…read moreoverpriced and underwhelming.