BEWARE BEWARE BEWARE: We had the EXACT same experience from Colorado Roots, LLC as the review below. Donald robbed Peter to pay Paul. He literally said to us that he used our $12,000 downpayment to pay off another job, then had the audacity to ask for another $8,000 to finish the job (which wasn't even started!!!). ARE YOU KIDDING ME???? We have served papers and filed a complaint with small claims court. Please let's stand together and make sure Donald is reprimanded for his actions. A lot of families are out of A LOT of money. So sad. read more

ADD ME TO THE LIST OF PEOPLE DONALD OWES MONEY TO. This man should not be in business! Donald was to begin work on June 29, but was delayed by a day. Everything was to be completed within approx. 3 days. The job was to remove walls around our stairs, and replace with new base, railing etc. Payment 1 of 3 was made at start of project. At every turn there was another delay and more excuses. There were many "issues" with his family that he claimed to have to deal with. Donald left several times daily for extended periods to "get tools or materials." He never came prepared to work, and the timeline was surpassed. Demo was done, but trash was not removed until our parting of ways. Our HOA was not happy. We also had neighbors asking why Donald and his partner were just sitting in our yard for hours at a time. That's just odd. Step 2 in the process; Payment 2 of 3 was given, and the project went downhill fast. Donald is clearly not versed in this type of work. Without my knowledge or permission he tried to repurpose wood that was torn out. When new material was purchased, it turned into a hack job. I now have no enclosure around my staircase, and out money to pay someone else to do the job. It was decided Donald would not be able to finish the job, a full refund of payment 2 was agreed upon. I am not able to collect the refund. One, the check was written with the wrong amount, and two there are not sufficient funds to cash the check anyway. Like many others, I found out the hard way, and it was too late. Don't make the same mistake. read more

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We hired Donald Shaw (Colorado Outdoor Living And Landscaping LLC) to do some bathroom remodel items. Job was agreed upon with (THABK GOD) no money given but a signed contract. He was supposed to start today (9/20/21) at 7am. He finally made contact with me at 830 am saying he was to blame for no call no show. He said he would be at my home in 20 min. Well at 11am I sent him text messages, voicemail, email and message through messenger firing him for the job he failed to even start. I won't recommend him to anyone, thank god we didn't give him any money. read more

BEWARE: Colorado Roots, LLC and Shaw Landscaping, LLC. This company took a large sum of money from us as a down-payment to build a patio in our backyard. Two separate contracts were drawn up for the job and they failed to ever start the job and have failed to reimburse our deposit (as was stipulated in the contract). He provided numerous questionable excuses and half-baked apologies related to his personal problems that impacted his business. We filed a small-claims suit and he failed to appear for the court-ordered mediation. Beyond the initial deposit expense, we have incurred additional (and ongoing) filing fees with the courts. Too late, we have discovered numerous on-line complaints against this company including with the Better Business Bureau (which gives him an 'F' grade). We will continue with our legal actions with the hopes of recouping our losses. read more

This is the first time I've used Donald. He rebuilt a walkway on the side of my house. He did an excellent job...better that it was to start! More importantly, his customer service was the best I've experienced with any Landscaper to date! I'm already referring him to friends, and plan to sign up for his Fall/Spring Sprinkler prep package in the Fall. He's a very hard worker, and if there are any problems he fixes them right away. I highly recommend him! read more